Hyatt Regency Waikiki Beach Resort and Spa REVIEW - MASTER THREAD
Jan 8, 2021, 12:55 pm
#1846
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
The RC staff and concierge staff are pretty much the same, though with unionization, some of the roles were removed.
I got this from the horses mouth 5 minutes ago.
Jan 8, 2021, 1:04 pm
#1847
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
I just spoke with a friend of mine who is a concierge in the RC in Waikiki and was told they ARE unionized, however, the staff in Maui may not be. They are all furloughed right now and are hoping to be back soon. FWIW - Satomi did resign.
The RC staff and concierge staff are pretty much the same, though with unionization, some of the roles were removed.
I got this from the horses mouth 5 minutes ago.
The RC staff and concierge staff are pretty much the same, though with unionization, some of the roles were removed.
I got this from the horses mouth 5 minutes ago.
Jan 8, 2021, 1:15 pm
#1848
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
I just spoke with a friend of mine who is a concierge in the RC in Waikiki and was told they ARE unionized, however, the staff in Maui may not be. They are all furloughed right now and are hoping to be back soon. FWIW - Satomi did resign.
The RC staff and concierge staff are pretty much the same, though with unionization, some of the roles were removed.
I got this from the horses mouth 5 minutes ago.
The RC staff and concierge staff are pretty much the same, though with unionization, some of the roles were removed.
I got this from the horses mouth 5 minutes ago.
David
Jan 8, 2021, 1:56 pm
#1851
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
Jan 8, 2021, 2:51 pm
#1852
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Jan 8, 2021, 4:02 pm
#1854
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
Jan 8, 2021, 4:21 pm
#1855
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
Yes I posted that in comparison to the HR Concierge crew. So at the end of the day they are furloughed hopefully to be brought back soon, The real underlying issue going forward are the diminishing facilities, upward march in room night rates, higher fees/food and beverage pricing and last but not least "resort fees" Equity Capital owns or controls the majority of major resorts in the islands they will look to recover the only way is rates and fees. I do not think tourist are going to return that soon. As a reference I have done business in the islands since the late 70's ( man I'm old) and my wife is a "Hoppa"
Jan 8, 2021, 5:53 pm
#1856
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
Are they still charging the “resort” fee to Globalist? If I remember correctly last time they charged me half. With the Regency closed are they giving snacks, etc?
i’m debating using points or cash, points would save me the resort fee and parking if I remember correctly.
It seems like the ViP manager was also let go.
i’m debating using points or cash, points would save me the resort fee and parking if I remember correctly.
It seems like the ViP manager was also let go.
Jan 8, 2021, 6:45 pm
#1857
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Are they still charging the “resort” fee to Globalist? If I remember correctly last time they charged me half. With the Regency closed are they giving snacks, etc?
i’m debating using points or cash, points would save me the resort fee and parking if I remember correctly.
It seems like the ViP manager was also let go.
i’m debating using points or cash, points would save me the resort fee and parking if I remember correctly.
It seems like the ViP manager was also let go.
I’ve never been charged a resort fee here as a globalist.
Yes VIP manager is gone - but she was kind of useless.
Jan 9, 2021, 7:48 am
#1858
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
Jan 12, 2021, 10:39 am
#1859
Suspended
Join Date: Oct 2018
Posts: 132
But yeah, i guess if you're cutting costs, thats a pretty obvious one.
Jan 12, 2021, 12:03 pm
#1860
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
Aw, the VIP manager was really nice, kinda bummed to hear this. As silly as it was, getting a text that my penthouse suite would be ready at 1pm because she knew i was on the flight that landed at noon was great.
But yeah, i guess if you're cutting costs, thats a pretty obvious one.
But yeah, i guess if you're cutting costs, thats a pretty obvious one.