Nov 1, 2013, 12:13 am
Last edit by: whitesol
HYATT GOLD PASSPORT® DIAMOND TRIAL
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Hyatt Tier (Status) Matching (Challenge) Information - 11/10(ended 10/31/14)
Jul 14, 2011, 1:58 pm
#151
Join Date: Mar 2011
Location: ATL
Programs: Delta Gold, Hyatt Gold Passport Diamond, Hilton Honors Gold, SPG Gold, Hertz Gold
Posts: 144
Had a buddy try for status match from HHonors Gold (using the free Gold status from Visa Signature). He blocked out the part showing his (lack of) stays, but still had zero points showing. Other than that, it clearly shows in two places that he's HHonors Gold. Here's what he received back...
Dear Mr. XXX:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
To attain Diamond tier with the Gold Passport program, your statement
with a competitor must show at least ten (10) stays or thirty (30)
nights accrued in order for the tier match to be processed. As your
account summary shows 0 stays and nights, unfortunately we are unable
to offer the Diamond tier match at this time.
Please let me know if I may assist you further. Thank you for your
continued support of the Hyatt Gold Passport program.
Sincerely,
XXXX XXX
Hyatt Gold Passport Representative
Bad move for Hyatt b/c my friend (who's not very in to the whole points/status thing yet) just found out that he will basically stay in hotels about 3 nights a week for the next year or so. He already had 12 business stays booked through them over the next month but canceled immediately. He'll likely now give his business to Hilton since he only needs to stay 3 times with them to keep Gold and easily move up to HHonors Diamond. He emailed Hyatt to have them reconsider but has yet to hear anything back.
Dear Mr. XXX:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
To attain Diamond tier with the Gold Passport program, your statement
with a competitor must show at least ten (10) stays or thirty (30)
nights accrued in order for the tier match to be processed. As your
account summary shows 0 stays and nights, unfortunately we are unable
to offer the Diamond tier match at this time.
Please let me know if I may assist you further. Thank you for your
continued support of the Hyatt Gold Passport program.
Sincerely,
XXXX XXX
Hyatt Gold Passport Representative
Bad move for Hyatt b/c my friend (who's not very in to the whole points/status thing yet) just found out that he will basically stay in hotels about 3 nights a week for the next year or so. He already had 12 business stays booked through them over the next month but canceled immediately. He'll likely now give his business to Hilton since he only needs to stay 3 times with them to keep Gold and easily move up to HHonors Diamond. He emailed Hyatt to have them reconsider but has yet to hear anything back.
Did anyone get Hyatt to reconsider a denial?
Thanks!
Jul 14, 2011, 3:24 pm
#152
Join Date: May 2010
Posts: 943
Yes, I just received the same email response, although the Gold Rewards rep I spoke with on Monday night did not say there was a minimum stay requirement from the competitor. The only reason I was pursuing this was because I'm starting a new opportunity in a few weeks that will require about 80-95 nights of travel each year. Hopefully Hyatt will reconsider, otherwise I'll continue with Hilton.
Did anyone get Hyatt to reconsider a denial?
Thanks!
Did anyone get Hyatt to reconsider a denial?
Thanks!
Good luck! ^
Jul 14, 2011, 6:19 pm
#153
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Once again, it needs to be reiterated that a status match is not a right but a privelege.
I, for one, agree with Hyatt GP that comped status, is inadequate for a status match. Gold status with SPG, Hilton etc. can be obtained easily. What is the incentive for Hyatt GP to waste 4 Suite upgrade e-certs, and provide other perks for someone who has 0 stays in a competitor's program?
I, for one, agree with Hyatt GP that comped status, is inadequate for a status match. Gold status with SPG, Hilton etc. can be obtained easily. What is the incentive for Hyatt GP to waste 4 Suite upgrade e-certs, and provide other perks for someone who has 0 stays in a competitor's program?
Jul 15, 2011, 9:13 am
#154
Join Date: Apr 2011
Location: Washington DC
Programs: Hyatt Diamond, HHonors Diamond; AA: Exec Plat
Posts: 80
My buddy just heard back about his reconsideration:
Dear Mr. XXX,
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
We appreciate your loyalty to Hyatt. We have to stick by our terms and
conditions of our promotion. Your statement does not have to show 10
stays or 30 nights within the last year, but we do need to see some type
of stay history on the competitor statement.
Sincerely,
XX XXX
Hyatt Gold Passport Specialist
So it appears you just need to show SOME LEVEL of activity and the HHonors Gold status; IMO that's pretty darn fair.
Jul 15, 2011, 10:47 am
#155
Join Date: May 2010
Posts: 943
My buddy just heard back about his reconsideration:
Dear Mr. XXX,
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
We appreciate your loyalty to Hyatt. We have to stick by our terms and
conditions of our promotion. Your statement does not have to show 10
stays or 30 nights within the last year, but we do need to see some type
of stay history on the competitor statement.
Sincerely,
XX XXX
Hyatt Gold Passport Specialist
So it appears you just need to show SOME LEVEL of activity and the HHonors Gold status; IMO that's pretty darn fair.
Dear Mr. XXX,
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
We appreciate your loyalty to Hyatt. We have to stick by our terms and
conditions of our promotion. Your statement does not have to show 10
stays or 30 nights within the last year, but we do need to see some type
of stay history on the competitor statement.
Sincerely,
XX XXX
Hyatt Gold Passport Specialist
So it appears you just need to show SOME LEVEL of activity and the HHonors Gold status; IMO that's pretty darn fair.
I agree with you that this is totally fair and not unreasonable at all. Have your friend put in some time with Hilton and try again later with Hyatt. It will be worth it, IMO.
Jul 15, 2011, 10:58 am
#156
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
I agree with Hyatt's decision. Hilton is giving away Gold status for just having a Visa Signature credit card. Hyatt will match someone with earned status but I would say that they have wisely chosen to see some credible travel activity to justify the "status" earned with a competitor before granting a status challenge.
Jul 17, 2011, 11:44 am
#157
Join Date: Nov 2004
Location: New York, NY
Programs: CO Platinum, Hyatt Platinum
Posts: 351
I agree with Hyatt's decision. Hilton is giving away Gold status for just having a Visa Signature credit card. Hyatt will match someone with earned status but I would say that they have wisely chosen to see some credible travel activity to justify the "status" earned with a competitor before granting a status challenge.
Any ideas??
Jul 17, 2011, 11:45 am
#158
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
You could stay the required 25 stays.
Jul 17, 2011, 11:49 am
#159
Join Date: May 2011
Posts: 5,814
... or the 50 nights. The only "way" is to request a Diamond trial via status match (which is still on-going). Unfortunately, it doesn't look like you have SPG Plat. 
Jul 17, 2011, 12:43 pm
#160
Join Date: Nov 2004
Location: New York, NY
Programs: CO Platinum, Hyatt Platinum
Posts: 351
I agree with Hyatt's decision. Hilton is giving away Gold status for just having a Visa Signature credit card. Hyatt will match someone with earned status but I would say that they have wisely chosen to see some credible travel activity to justify the "status" earned with a competitor before granting a status challenge.
Jul 17, 2011, 4:24 pm
#162
Join Date: Nov 2004
Location: New York, NY
Programs: CO Platinum, Hyatt Platinum
Posts: 351
Jul 17, 2011, 6:36 pm
#163
Join Date: May 2011
Posts: 5,814
Based on my travels, i've seen rates as low as $89. I'm sure a Hyatt in the middle of no-where and/or next to a small airport would probably be cheap.
Jul 18, 2011, 9:09 am
#164
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
Requested a status macth to my HH Diamond / IHG PLT status. I received this...
Dear Mr. Crazyhotelguy:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
Regarding your email, the Hyatt Gold Passport program does not offer a
tier match. .However, currently a Diamond Trial Offer is available until
December 31, 2011. .You will receive trial Diamond membership for 60
days with proof of top tier status with one of our competitors program.
However, you must complete 12 nights in 60 days to maintain Diamond tier
through February of 2013. .You will also receive 1000 bonus points on
your first six eligible nights within 60 days, up to a maximum of 6000
bonus points.
Please advise if you wish to enroll in the Diamond Trial Promotion.
Please note the list of competitors that Hyatt Gold Passport will match:
Hilton Gold VIP or Hilton Diamond VIP
Marriott Gold or Marriott Platinum
Starwood Platinum Preferred Guest
Priority Club Platinum
Please mail or email a statement of your account activity with a
competitor to us for processing at:
PO Box 27089
Omaha, NE 68127-0089
To find more details on our exclusive Diamond status please visit us
online at:
http://goldpassport.hyatt.com/gp/ben...ip_diamond.jsp
I appreciate your support of Hyatt and the Gold Passport program. Please
let me know if I may assist you further.
Sincerely,
Hyatt Gold Passport Customer Service
I am almost to Diamond at HYATT, but would have liked to have a bit more status for the remaining stays. Its all good.
Dear Mr. Crazyhotelguy:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
Regarding your email, the Hyatt Gold Passport program does not offer a
tier match. .However, currently a Diamond Trial Offer is available until
December 31, 2011. .You will receive trial Diamond membership for 60
days with proof of top tier status with one of our competitors program.
However, you must complete 12 nights in 60 days to maintain Diamond tier
through February of 2013. .You will also receive 1000 bonus points on
your first six eligible nights within 60 days, up to a maximum of 6000
bonus points.
Please advise if you wish to enroll in the Diamond Trial Promotion.
Please note the list of competitors that Hyatt Gold Passport will match:
Hilton Gold VIP or Hilton Diamond VIP
Marriott Gold or Marriott Platinum
Starwood Platinum Preferred Guest
Priority Club Platinum
Please mail or email a statement of your account activity with a
competitor to us for processing at:
PO Box 27089
Omaha, NE 68127-0089
To find more details on our exclusive Diamond status please visit us
online at:
http://goldpassport.hyatt.com/gp/ben...ip_diamond.jsp
I appreciate your support of Hyatt and the Gold Passport program. Please
let me know if I may assist you further.
Sincerely,
Hyatt Gold Passport Customer Service
I am almost to Diamond at HYATT, but would have liked to have a bit more status for the remaining stays. Its all good.
Jul 18, 2011, 10:52 am
#165
Join Date: Mar 2011
Location: ATL
Programs: Delta Gold, Hyatt Gold Passport Diamond, Hilton Honors Gold, SPG Gold, Hertz Gold
Posts: 144
"In response to your inquiry regarding the Diamond Trial Offer benefits,
during your trial period, you will receive all of the same benefits of a
Hyatt Gold Passport Diamond member."