[HYATT NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Jul 30, 2013, 8:47 am
#1936
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
The only time I used an estandby upgrade it worked as it's supposed to. When I don't accept one, it's available for me to see when I look at my reservation or click on the offer email.
But I suspect what happened is that the offer was available at the time you made the reservation and subsequently the hotel filled up and they realized they couldn't do any upgrades any longer. November is a big month for groups, and perhaps one reserved in those 3 days. I would think they are managing your expectations and letting you know that standby upgrades will not be available at that time.
But I suspect what happened is that the offer was available at the time you made the reservation and subsequently the hotel filled up and they realized they couldn't do any upgrades any longer. November is a big month for groups, and perhaps one reserved in those 3 days. I would think they are managing your expectations and letting you know that standby upgrades will not be available at that time.
Jul 31, 2013, 4:09 pm
#1937
Join Date: Jun 2013
Programs: AA EXP, Hyatt
Posts: 140
Hyatt Employee perks?
Hi there,
I'll be sharing a room at the GH Seattle with someone else who happens to be a Hyatt employee.
I'm just wondering whether we'll have a better shot at getting a double/double if we put his name on the reservation as a Hyatt employee or me as a lowly Platinum?
I'm just curious, what kind of perks do Hyatt employees get at GH's?
Cheers,
I'll be sharing a room at the GH Seattle with someone else who happens to be a Hyatt employee.
I'm just wondering whether we'll have a better shot at getting a double/double if we put his name on the reservation as a Hyatt employee or me as a lowly Platinum?
I'm just curious, what kind of perks do Hyatt employees get at GH's?
Cheers,
Aug 1, 2013, 1:46 am
#1938
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Aug 1, 2013, 8:39 am
#1939
Join Date: Jun 2012
Location: Goldsboro,NC
Posts: 55
How do most club lounges monitor who comes into the room? You need key access, which you either pay for or get from booking a club level room or higher, but whats stopping 1 room from just passing their key along to their friends?
Aug 1, 2013, 8:58 am
#1940
Join Date: Jun 2004
Location: DCA
Posts: 888
Nothing really but most people don't play "pass the key." There is a hint of an honor system but if you were determined to defeat it, you certainly could (like many other things).
Aug 1, 2013, 9:19 am
#1941
Join Date: Jun 2012
Location: Goldsboro,NC
Posts: 55
I was just curious if any of the hyatts monitored this more. Most dont pay any attention. I am going to the Hyatt regency cancun and I have read the lounges can get really crowded and wondered if maybe that was the reason.
Aug 1, 2013, 9:47 am
#1942
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I can tell you that in both Waikiki and Kauai they ask you to sign in.
For Waikiki I was told so they know how many people are using the club. They have an electronic terminal. Initially they asked the guests to use it, and the last time I was there, they signed in for me.
In Kauai they have a sign-up sheet for each of the morning and evening.
In both cases, I don't know if they're cross-referencing it with the access eligible guests. Both have key-card access, and they should be able to tell that way, but I suspect they DO check eligibility for each key card. Plus, you can let many people in with you when you open the door.
For Waikiki I was told so they know how many people are using the club. They have an electronic terminal. Initially they asked the guests to use it, and the last time I was there, they signed in for me.
In Kauai they have a sign-up sheet for each of the morning and evening.
In both cases, I don't know if they're cross-referencing it with the access eligible guests. Both have key-card access, and they should be able to tell that way, but I suspect they DO check eligibility for each key card. Plus, you can let many people in with you when you open the door.
Aug 3, 2013, 1:20 pm
#1943
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,278
Hyatt prices
Considering moving some stays over to Hyatt but it seems like the prices tend to be higher than Marriott/Hiltons. Is this about par for the course or are there discounts out there that I can utilize to even the playing field price wise?
Aug 4, 2013, 10:18 am
#1944
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Aug 6, 2013, 10:13 pm
#1945
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 320
Booking with points for 2 adults and 2 children in one room in NYC
Our family of four are looking to stay at a Hyatt property in NYC this fall using points. Their standard room seems to be king or queen only and do not have two double beds that are bookable with points (can be booked with cash). Is two-bed room option available at all using points? Or can two-bed rooms be booked using points plus upgrade with either points or cash? 
Aug 7, 2013, 8:10 am
#1946
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Our family of four are looking to stay at a Hyatt property in NYC this fall using points. Their standard room seems to be king or queen only and do not have two double beds that are bookable with points (can be booked with cash). Is two-bed room option available at all using points? Or can two-bed rooms be booked using points plus upgrade with either points or cash?
Aug 9, 2013, 6:56 pm
#1947
Join Date: Jun 2011
Location: San Diego, CA
Programs: Yes.
Posts: 516
Probably a dumb question, but we used my wife's points (platinum member) to book a club room at the HRSF, but now I am a diamond member. What would be the best way to maximize my new status for our stay?
Aug 9, 2013, 9:04 pm
#1948
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Best bet is to book a new ordinary room (i.e. not a club room) using points, then cancel the existing reservation. Diamonds get club access anyway so there's no need to pay extra for it.
Aug 10, 2013, 10:51 am
#1949
Join Date: Nov 2007
Location: PHX
Posts: 4,787
You definitely need to be listed as a guest on the reservation. Then the room will get full Diamond benefits.
Best bet is to book a new ordinary room (i.e. not a club room) using points, then cancel the existing reservation. Diamonds get club access anyway so there's no need to pay extra for it.
Best bet is to book a new ordinary room (i.e. not a club room) using points, then cancel the existing reservation. Diamonds get club access anyway so there's no need to pay extra for it.
Thanks!
Last edited by lkar; Aug 10, 2013 at 4:00 pm
Aug 10, 2013, 2:21 pm
#1950
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Yes - you need to be on the reservation (either as the primary guest or additional guest) and provide your Diamond number.