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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Aug 21, 2017, 4:23 pm
  #4231  
 
Join Date: Jan 2007
Location: SJC/SFO
Posts: 295
Originally Posted by chunky649
The only thing valuable (more so than the points) for the 2 free nights would be a possible trip to NYC (Manhattan) this Christmas holiday...
Since these two free nights have no cat. limit, two free nights in Park Hyatt NY during Xmas weekend will be great use. ~$1500. Still available!
khlay is offline  
Old Aug 22, 2017, 12:05 pm
  #4232  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by slm9555
How long does it take from when you got the card to get your discoverist status on Hyatt? Mine still has not reflected that I got my Hyatt card.
Originally Posted by beltway
I emailed them & got a boilerplate response claiming it takes 1-2 weeks. Since then, I've emailed them twice more & gotten no further reply; am now approaching 4 weeks since approval.
A further data point: after more than 7 weeks since Chase approval, still don't have my status updated despite assorted calls & email exchanges with WoH. They are claiming that the problem stems from my having had the Chase card in the past (twice in recent years, to be exact). Their explanation doesn't make a lot of sense to me, and in any event you'd think even Hyatt's IT staff could provide a manual override for such a glitch.

I mention this not so much to complain (since I'll be solving this issue via mLife match next month) as to flag it for general awareness. If the previous-card excuse is correct, I'd expect this problem to affect a good number of other recent applicants.
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Old Aug 22, 2017, 12:56 pm
  #4233  
 
Join Date: Nov 2008
Location: DTW
Programs: Delta SM, ICH PLAT
Posts: 1,188
Originally Posted by khlay
Since these two free nights have no cat. limit, two free nights in Park Hyatt NY during Xmas weekend will be great use. ~$1500. Still available!
Originally Posted by josephstern
The initial two free nights via the Chase Hyatt card are not category restricted, at least as recently as Spring.
I did not know that! Thank you!

Now, since I'm looking for lodging for 2 couples in NYC, what is a good way of booking something with a suite or multiple rooms? Again, I don't need super-fancy... Searching hyatt.com for award stays is confusing to me... (My experience is almost entirely with IHG)
chunky649 is offline  
Old Aug 22, 2017, 1:08 pm
  #4234  
 
Join Date: Jan 2007
Location: SJC/SFO
Posts: 295
Originally Posted by chunky649
Searching hyatt.com for award stays is confusing to me...
Same here. Just booked two nights for GH Kauai this morning by calling. No success with hyatt.com
khlay is offline  
Old Aug 23, 2017, 4:57 pm
  #4235  
 
Join Date: Oct 2014
Location: Tennessee
Programs: Delta, Hilton
Posts: 27
Reward nights - Impossible during late December in Caribbean?

been trying for days to find something in the warmer latitudes for late December on reward nights from CC. Even tried calling but not very helpful! Everything is either booked or not eligible for the certs, even when website shows paid availably. Was under the assumption the Chase certs were good anywhere, but some hotels (Cancun, Aruba) won't take them.

Any advice on a late December trip to the Caribbean with free nights certs?

Last edited by RetracRonnoc; Aug 23, 2017 at 5:34 pm
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Old Aug 28, 2017, 8:09 am
  #4236  
FlyerTalk Evangelist, Ambassador: World of Hyatt
 
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Late Dec? It's not likely you can use certificate anywhere for that week.

Hotels have the option of blacking out periods of high demand. Late December is probably one of their highest demand periods.
Mary2e is offline  
Old Aug 28, 2017, 1:12 pm
  #4237  
 
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
I just received a survey from Chase Hyatt, asking about potential interest in the following changes to the Hyatt credit card.

- Globalist status after spending $30k and staying 30 nights
- 1 free suite upgrade to use annually
- 4 points per dollar on Hyatt hotels
- Spend 50k per year, get a 2nd free Category 1-4 night
- Free Club access on award stays

I think these are a net positive and I would probably re-consider my loyalty to Hyatt if they were to implemented (currently a Globalist with only 2 stays this year because of the WoH devaluation).

Also a re-designed card. Photos here:
http://imgur.com/a/WjSvG
invalyd is offline  
Old Aug 28, 2017, 1:24 pm
  #4238  
 
Join Date: Jan 2007
Location: SJC/SFO
Posts: 295
Originally Posted by invalyd
You forgot to mention an important thing (at least for me) -- AF up to $150 from $75
Agree it's still a net positive.

Last edited by khlay; Aug 28, 2017 at 1:38 pm
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Old Aug 28, 2017, 1:49 pm
  #4239  
 
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Originally Posted by khlay
You forgot to mention an important thing (at least for me) -- AF up to $150 from $75
Agree it's still a net positive.
I came here to see if anyone else got the survey.
They double the price, and I drop the card.
But there were several other options in the survey.
Any option that doesn't include a free night on anniversary is an option I don't want. And I won't pay over $100 for that.
Ramonmv is offline  
Old Aug 28, 2017, 1:57 pm
  #4240  
 
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
Originally Posted by Ramonmv
I came here to see if anyone else got the survey.
They double the price, and I drop the card.
But there were several other options in the survey.
Any option that doesn't include a free night on anniversary is an option I don't want. And I won't pay over $100 for that.
Good point, the survey offered several options with AFs ranging from $75 to $150 and in between.
IMO the 30k+30 nights for globalist is the biggest value proposition.
invalyd is offline  
Old Aug 28, 2017, 2:03 pm
  #4241  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by invalyd
I just received a survey from Chase Hyatt, asking about potential interest in the following changes to the Hyatt credit card.

- Globalist status after spending $30k and staying 30 nights
That would go a LONG way toward making top-tier status achievable by mere mortals. I probably wouldn't devote that much spend to the card, but I suspect a lot of people would happily do so.

- 1 free suite upgrade to use annually
Go on....

- 4 points per dollar on Hyatt hotels
So far so good.

- Spend 50k per year, get a 2nd free Category 1-4 night
This is a bad joke. Even if you're already aiming to spend $30K to make Globalist, a lousy cat 1-4 cert for $20,000 in spend must set some kind of record for worst ROI ever.

- Free Club access on award stays
Has some surface appeal, but could result in crowded lounges.
beltway is offline  
Old Aug 28, 2017, 2:13 pm
  #4242  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,052
So Chase finally recognizes that most of us no longer spend a nickel on this?
josephstern is offline  
Old Aug 28, 2017, 2:14 pm
  #4243  
 
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Originally Posted by invalyd
Good point, the survey offered several options with AFs ranging from $75 to $150 and in between.
IMO the 30k+30 nights for globalist is the biggest value proposition.

I'm sure that's good for some, but I would never reach either of those goals.

But if the suite upgrade is for every night of an award stay, that might make it worth it. Like, if I use points for a week an Andaz Maui, and get upgraded to a suite for the entire stay, totally worth the extra $75.

The suite upgrade is the only really appealing change, to me.
Ramonmv is offline  
Old Aug 28, 2017, 2:20 pm
  #4244  
 
Join Date: Jan 2007
Location: SJC/SFO
Posts: 295
" Free Club access on award stays" may be very valuable if "point+cash" count.
khlay is offline  
Old Aug 28, 2017, 2:21 pm
  #4245  
 
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Beltway: Agreed on the $50k spend for an extra Cat 1-4 night. That's crazy.
Especially since I wouldn't even be spending the $30k or staying 30 nights.

But again, a suite upgrade good for my entire stay would make me very happy.
Or, change the annual free night from Cat 1-4 to any Hyatt property.
I stayed at the Hyatt House in Emeryville this year, while attending a Warriors playoff game. If I had spent $150 for the card to get that free room, I'd have been upset. $75, not so bad.
Ramonmv is offline  


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