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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Jun 4, 2017, 9:55 am
  #4051  
 
Join Date: Aug 2012
Posts: 779
Originally Posted by hailstorm
No blackout dates...but, of course, you can't use them at a hotel with no vacancy for the base room on a given date.
Originally Posted by beltway
It's unclear, but I suspect the previous poster saw base room availability for point awards—note reference to rooms "of all types"—but overlooked the reminder in the wiki that free-night certs can only be redeemed one night at a time.
Thank you for your responses.
Yes, the base rooms (resort view king/double room) are available on the selected dates.
The only problem is that if I search for a single-day stay, it shows no rooms are available even with cash. The website requires at least a 5-day stay for that week. What should I do in this case? Would the phone rep be able to help me book 4 free nights?
Thanks.
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Old Jun 4, 2017, 10:48 am
  #4052  
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Originally Posted by junks2010
....The only problem is that if I search for a single-day stay, it shows no rooms are available even with cash. The website requires at least a 5-day stay for that week. What should I do in this case? Would the phone rep be able to help me book 4 free nights?
Thanks.
Phone rep can book 5 free nights using a combination of free nights and points. Whether they will grant an exception for 5-day minimum stay is up to the hotel.
TerryK is offline  
Old Jun 5, 2017, 8:05 am
  #4053  
 
Join Date: Aug 2012
Posts: 779
Originally Posted by TerryK
Phone rep can book 5 free nights using a combination of free nights and points. Whether they will grant an exception for 5-day minimum stay is up to the hotel.
Thanks. I will try the phone rep.
I can book <3 day trip at the same hotel with other travel sites. I don't understand why the hotel put more restrictions on itself.
asdfghjk is offline  
Old Jun 5, 2017, 7:18 pm
  #4054  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Originally Posted by junks2010
I don't understand why the hotel put more restrictions on itself.
Spring break?
mahasamatman is offline  
Old Jun 6, 2017, 7:49 pm
  #4055  
 
Join Date: May 2017
Programs: UA, Latam, Delta, AA
Posts: 106
My dad is gonna book his two free nights @ PH Malvides for me. He will not be coming. We have the same last name.

Any DPs on making a reservation for someone else? TOC says reserv on certificate award night is non-transferable.

Would making me an auth user avoid issues as I will have the card on hand?

Also, is this one of the easier Chase cards where one with a ˜680 score and bk 4 yrs ago might get or should they not even bother?

Thanks!
ga8riel is offline  
Old Jun 6, 2017, 10:32 pm
  #4056  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Originally Posted by ga8riel
Any DPs on making a reservation for someone else?
You risk showing up at the hotel and being charged rack rate.

Originally Posted by ga8riel
Would making me an auth user avoid issues as I will have the card on hand?
The card is irrelevant once the free nights post to your father's WoH account.
mahasamatman is offline  
Old Jun 8, 2017, 7:52 am
  #4057  
 
Join Date: Aug 2012
Posts: 779
Is the $50 stament credit after any first purchase or the first Hyatt purchase? When will the credit post? Thanks.
asdfghjk is offline  
Old Jun 8, 2017, 9:56 am
  #4058  
 
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Originally Posted by junks2010
Is the $50 stament credit after any first purchase or the first Hyatt purchase? When will the credit post? Thanks.
First purchase. IIRC, the credit showed up quickly but they say in the materials 1m.
austin_modern is offline  
Old Jun 8, 2017, 12:38 pm
  #4059  
 
Join Date: Aug 2012
Posts: 779
Originally Posted by austin_modern
First purchase. IIRC, the credit showed up quickly but they say in the materials 1m.
thanks.
asdfghjk is offline  
Old Jun 12, 2017, 7:49 am
  #4060  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Concert annual night cert to points?

Since the change to WoH, any recent data points on converting the *annual* free night award (after it expires) to points?

If so, how many points and what is your WoH status? I heard everyone should be eligible for at least 10k conversion (if done within 90 days after expiration) but there doesn't seem to be a lot of data since Hyatt changed their status tiers
teammjs is offline  
Old Jun 12, 2017, 10:33 am
  #4061  
 
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,016
Can the 2 free nights worldwide be used for 2 ppl at Hyatt Zilara cancun, or is there any surcharge at the all-inclusive resorts?

Also, what room types will it cover and is a cash/pts upgrade possible?
bbriscoe34 is offline  
Old Jun 12, 2017, 2:20 pm
  #4062  
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Join Date: Apr 2004
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Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Originally Posted by bbriscoe34
Can the 2 free nights worldwide be used for 2 ppl at Hyatt Zilara cancun
Based on multiple posts above in this thread, yes.
mahasamatman is offline  
Old Jun 13, 2017, 4:39 pm
  #4063  
 
Join Date: Feb 2009
Posts: 6,606
Can you make the actual stay for the Hyatt credit card annual free night in a cat 1-4 hotel past 1 year as long as you book within 1 year ?

I have done this several times with the IHG free annual night but wasn't sure if I could do the same at Hyatt.

My free night says it must be used by 6/1/218 but we would like to make the actual stay in July 2018.


Thanks
flyer4512 is offline  
Old Jun 13, 2017, 4:54 pm
  #4064  
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Posts: 20,436
Originally Posted by flyer4512
Can you make the actual stay for the Hyatt credit card annual free night in a cat 1-4 hotel past 1 year as long as you book within 1 year
No.

In the past they would offer a short extension upon request, but I don't think they allow that any more. Still wouldn't hurt to call and ask.
hailstorm is offline  
Old Jun 13, 2017, 4:59 pm
  #4065  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by hailstorm
No.

In the past they would offer a short extension upon request, but I don't think they allow that any more. Still wouldn't hurt to call and ask.
I hate to cancel the card after receiving the free night ( before the AF posts) but the hotel we wanted to use it at only takes points and cash

We travel often but I have no idea where I could use one free night at a Hyatt before next year
flyer4512 is offline  


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