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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

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What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Apr 19, 2017, 9:51 am
  #4006  
 
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
Originally Posted by DaveInLA
Someone commented on a blog that the 4 Explorist lounge passes don't apply to Chase free night stays. Can someone confirm this?
From Hyatt T&C:
2. Redeeming Explorist Club Lounge Access Awards.
......Explorist Club Lounge Access Awards are valid on nights for which the Member has paid an Eligible Rate or has redeemed points for a standard-room Free Night Award, Suite Free Night Award, or a Points + Cash Award, up to a maximum of seven (7) consecutive nights. Not valid in connection with any Free Night Award other than those identified above, including, without limitation, Hyatt Credit Card premium and anniversary Free Night Awards, 5-brand Free Night Awards, Category 1-4 Free Night Awards (defined below) or any other promotional Free Night Award. Breakfast will not be provided to a Member at participating hotels or resorts without an accessible Club lounge.
BOSOGG is offline  
Old Apr 25, 2017, 11:23 am
  #4007  
 
Join Date: Feb 2016
Posts: 40
So, there's a new public offer that includes the $50 statement credit. I applied about 2 months ago without the statement credit (after a ton of searching - including dummy bookings). I sent a message to Chase asking if they will apply it and they said "thanks, but no thanks".

Are there and DP of people getting that $50 statement credit when it wasn't included on their app?
dngrmys is offline  
Old Apr 27, 2017, 12:52 pm
  #4008  
 
Join Date: Sep 2012
Posts: 586
I've had this card for 2+ years, so I should be able to cancel it and reapply to get the bonus, correct? Is there a certain amount of time I should wait between cancelling and reapplying?
tys90 is offline  
Old Apr 27, 2017, 1:21 pm
  #4009  
 
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
Originally Posted by dmunz
Well, I just canceled mine and move the available credit to my CSR. With the CSR and the whole WOH fiasco I can't see the value. (I have trouble using the free nights so that doesn't offset the annual fee for me.)

I'm in the same boat with the Rapid Rewards visa at this point. As long as the CSR earning stays where it is, the Chase co-branded cards just don't seem to hold their value.

FWIW
DLM
I cancelled my Hyatt card in December and immediately got the CSR, and have been very happy. I love the flexibility with this card and the 3x earning. I am surprised at how quickly I am earning points with this card-I am already up to 300k points. In addition, the benefits package is excellent.

I also could never use the Hyatt free nights, so there was absolutely no reason to keep the Hyatt card. Funny thing, about a week ago, I got a phone call from Hyatt/Chase offering me a big bonus to come back-I declined, but it appears that they may have experienced a lot of closures if they are begging people to come back.
zombietooth is offline  
Old Apr 27, 2017, 1:22 pm
  #4010  
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Originally Posted by tys90
I've had this card for 2+ years, so I should be able to cancel it and reapply to get the bonus, correct? Is there a certain amount of time I should wait between cancelling and reapplying?
I waited 30 days just to be safe; re-applied and met spend, nearly immediately got the 2 free nights.
Single_Flyer is offline  
Old Apr 27, 2017, 1:38 pm
  #4011  
Hilton Contributor Badge
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
[...] absolutely no reason to keep the Hyatt card.
Two reasons, neither particularly significant.

There was a promotion (last December) that gave $50 back after some spend with some restriction (maybe $500 at a Hyatt Regency?). Since I had already scheduled an expenditure that satisfied the conditions, I was happy to use the Hyatt card rather than the Sapphire Reserve and get $50 back.

The status conferred by the card provides bonus point for each Hyatt stay. This is only significant if one does not already have status and intends to utilize the points.

Having said all that, I expect to close my Hyatt card before the next annual fee comes due, and I expect my Hyatt stays to be few and far between in the future.
serpens is offline  
Old Apr 27, 2017, 1:44 pm
  #4012  
 
Join Date: Jan 2006
Programs: Rapid Rewards, Marriott Rewards
Posts: 50
When you add an Authorized User, do they ask for the AU's ss#?

I'm thinking about adding one of my kids as an AU just to get the bonus points.
th79ft is offline  
Old Apr 27, 2017, 5:35 pm
  #4013  
FlyerTalk Evangelist
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
Originally Posted by th79ft
When you add an Authorized User, do they ask for the AU's ss#?

I'm thinking about adding one of my kids as an AU just to get the bonus points.
Pretty sure I didn't have to when I signed up my wife.

Assuming you already have a card, just go to your online account and choose "Add Authorized User". I see a screen that asks for name and address, no age or SSN.
notquiteaff is offline  
Old Apr 27, 2017, 5:50 pm
  #4014  
 
Join Date: Jan 2006
Programs: Rapid Rewards, Marriott Rewards
Posts: 50
If I use my free award night on the Hyatt Ziva (All inclusive resort), does anyone know if a family of 4 (children ages 7,9) would be fully covered? Or would I need to pay for the children?
th79ft is offline  
Old Apr 28, 2017, 7:49 am
  #4015  
 
Join Date: Aug 2012
Location: Dreamland
Posts: 928
Originally Posted by tys90
I've had this card for 2+ years, so I should be able to cancel it and reapply to get the bonus, correct? Is there a certain amount of time I should wait between cancelling and reapplying?
Originally Posted by Single_Flyer
I waited 30 days just to be safe; re-applied and met spend, nearly immediately got the 2 free nights.
Same boat last year as Tys90, I poked around here for advice and did the same as Single_Flyer... no issues. Not sure if 30 days is required, but didn't want to chance it.
levilevi is offline  
Old Apr 28, 2017, 1:39 pm
  #4016  
 
Join Date: Apr 2013
Posts: 169
Originally Posted by th79ft
If I use my free award night on the Hyatt Ziva (All inclusive resort), does anyone know if a family of 4 (children ages 7,9) would be fully covered? Or would I need to pay for the children?
All covered, have to call to book.
fyugioh is offline  
Old Apr 30, 2017, 6:28 pm
  #4017  
 
Join Date: Dec 2013
Location: SFO
Posts: 506
Anyone able to get the $50 statement offer lately? I got to the landing page and inputted all my information. Once i hit the "submit" button, it does not submit my application. I called Chase Hyatt and they see no pending application.

Any Data Point?
emofeng is offline  
Old Apr 30, 2017, 10:38 pm
  #4018  
 
Join Date: Jan 2006
Programs: Rapid Rewards, Marriott Rewards
Posts: 50
I just applied online and wasn't approved instantly. Says takes up to 30 days for application review. Are they usually quicker than that?
th79ft is offline  
Old Apr 30, 2017, 10:53 pm
  #4019  
FlyerTalk Evangelist
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
Originally Posted by th79ft
I just applied online and wasn't approved instantly. Says takes up to 30 days for application review. Are they usually quicker than that?
Yeah. It said the same for me about two months ago. If you have a Chase account already, check online. The first indication of approval was the card appearing among the list of accounts about a day after I applied. Took another week or so to get the card in the mail.
notquiteaff is offline  
Old May 1, 2017, 6:50 pm
  #4020  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Originally Posted by th79ft
I just applied online and wasn't approved instantly. Says takes up to 30 days for application review. Are they usually quicker than that?
Yea said same for me and I was approved a few days later. Like mentioned before the first sign will be the card being added to your online account if you have one setup with chase already.
Red259 is offline  


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