Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
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What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Jul 25, 2013, 11:09 am
#1936
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
As a further data point, I haev an anniversary award certificate that expires February 28, 2014. I just called in to use it to reserve a night at the Park Hyatt Melbourne on March 3. I didn't even realize it would be expired by a few days. The agent noticed it, put me on hold, called the HGP desk, and got the certificate extended by 30 days without me really even asking about it. So based on my prior experiences as well, I think the 30 day extensions to use free nights are given out routinely.
Jul 29, 2013, 10:29 pm
#1937
Join Date: Nov 2010
Posts: 352
I'm trying to use my two free night awards at the Kyoto Hyatt Regency over new years. The hotel has a 4-night minimum stay at new years. I'm actually planning on staying 4 nights (2 paid, 2 free), but when I called to try to book it, they can't do it because any bookings of less than 4 nights show as sold out. Any suggestions on how to overcome this?
Jul 30, 2013, 5:48 am
#1938
Join Date: Sep 2003
Location: dfw
Programs: AA EXP/MM, HGP ♦; former elite in Hilton, Marriott & DL (just under MM thanks to Leo)
Posts: 415
"We can't book it" is the wrong answer if the correct inventory for 4 nights you want are available if only you used a single method of payment.
Jul 30, 2013, 7:51 am
#1939
Join Date: Mar 2010
Location: SAN
Programs: Hyatt Globalist, American Air, National Car
Posts: 1,131
Call again? Your issue may include getting good agents at both ends of the "Hyatt" time zones, so I would try calling just after 8AM Kyoto time (the key may be a good resv agent on the hotel side). Do request that the Hyatt reservation agent you speak with contact the hotel to see if they will do this. If the phone agent won't call the hotel, hang up and try again.
"We can't book it" is the wrong answer if the correct inventory for 4 nights you want are available if only you used a single method of payment.
"We can't book it" is the wrong answer if the correct inventory for 4 nights you want are available if only you used a single method of payment.
Jul 30, 2013, 10:18 am
#1940
Join Date: Apr 2004
Posts: 126
Noticed today I got the 15K bonus (I had received the spend-15K-get-15K promotional mailing) -- only there is no way I got close to 15K in spend in the alotted time period. They either gave me a break, used a larger window to calculate eligibility than they claimed, or counted total points earned rather than dollars spent. Just FYI.
Jul 30, 2013, 10:42 am
#1941
Join Date: Dec 2010
Location: Pit
Programs: AA Gold SPG Gold HHonors Gold
Posts: 238
"Achieve Diamond status sooner
Upon spending $20,000 in a calendar year, you'll receive 2 stay and 5 night credits*
Upon spending $40,000 in a calendar year, you'll receive an additional 3 stay and 5 night credits*"
Does this mean that as a cardholder once you spend $20,000 in a calendar year you get upgraded to Diamond status?
Upon spending $20,000 in a calendar year, you'll receive 2 stay and 5 night credits*
Upon spending $40,000 in a calendar year, you'll receive an additional 3 stay and 5 night credits*"
Does this mean that as a cardholder once you spend $20,000 in a calendar year you get upgraded to Diamond status?
Jul 30, 2013, 10:44 am
#1942
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
"Achieve Diamond status sooner
Upon spending $20,000 in a calendar year, you'll receive 2 stay and 5 night credits*
Upon spending $40,000 in a calendar year, you'll receive an additional 3 stay and 5 night credits*"
Does this mean that as a cardholder once you spend $20,000 in a calendar year you get upgraded to Diamond status?
Upon spending $20,000 in a calendar year, you'll receive 2 stay and 5 night credits*
Upon spending $40,000 in a calendar year, you'll receive an additional 3 stay and 5 night credits*"
Does this mean that as a cardholder once you spend $20,000 in a calendar year you get upgraded to Diamond status?
Jul 30, 2013, 5:35 pm
#1943
Join Date: Feb 2013
Posts: 1,818
"Achieve Diamond status sooner
Upon spending $20,000 in a calendar year, you'll receive 2 stay and 5 night credits*
Upon spending $40,000 in a calendar year, you'll receive an additional 3 stay and 5 night credits*"
Does this mean that as a cardholder once you spend $20,000 in a calendar year you get upgraded to Diamond status?
Upon spending $20,000 in a calendar year, you'll receive 2 stay and 5 night credits*
Upon spending $40,000 in a calendar year, you'll receive an additional 3 stay and 5 night credits*"
Does this mean that as a cardholder once you spend $20,000 in a calendar year you get upgraded to Diamond status?
Jul 30, 2013, 5:37 pm
#1944
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
[QUOTE=SuperKirby;21186086]So basically holding the card gives you Platinum status, but I would still need 25 stays for Diamond, not 20 stays, correct?[/QUOTe
Just holding the card, you would need 25 stays. Spend $20,000 on it and you would need only 23 stays. Spend $40,000 on it and you would need 20 stays.
Just holding the card, you would need 25 stays. Spend $20,000 on it and you would need only 23 stays. Spend $40,000 on it and you would need 20 stays.
Jul 30, 2013, 5:41 pm
#1945
Join Date: Feb 2013
Posts: 1,818
So holding the card technically only gives you platinum perks, not literal platinum status then. got it, thanks for the clarification.
Jul 30, 2013, 6:58 pm
#1946
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
No- if you get the card you get Platinum status and benefits. You would need those additional nights in order to get Diamond status and perks.
Jul 30, 2013, 9:17 pm
#1947
Join Date: Feb 2013
Posts: 1,818
I just thought "Platinum Status" means automatically you are Platinum - only 20 stays left till Diamond. But Platinum status with the Hyatt card means Platinum status with no stays.
Jul 30, 2013, 10:42 pm
#1948
Join Date: Jan 2008
Posts: 3,578
Is it 20k? Thought it was 15/40. Oh well.
I wish they would make the annual free night a cat 5 or 6 for Diamond card members.
I wish they would make the annual free night a cat 5 or 6 for Diamond card members.
Jul 30, 2013, 10:52 pm
#1949
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
Nowhere has Hyatt ever claimed that the requirements for Diamond are Platinum + 20 stays. The requirement for Diamond is 25 stays or 50 nights. That requirement is not changed or waived if you happen to be granted Platinum status by virtue of a credit card.
Jul 30, 2013, 11:05 pm
#1950
Join Date: Nov 2010
Posts: 352
I'm trying to use my two free night awards at the Kyoto Hyatt Regency over new years. The hotel has a 4-night minimum stay at new years. I'm actually planning on staying 4 nights (2 paid, 2 free), but when I called to try to book it, they can't do it because any bookings of less than 4 nights show as sold out. Any suggestions on how to overcome this?