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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

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What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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Old Jul 4, 2013, 4:10 am
  #1891  
 
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Received the following summer targeted offer: 12k bonus for $10k in spend.
J.Edward is offline  
Old Jul 4, 2013, 12:24 pm
  #1892  
 
Join Date: Jun 2013
Posts: 122
Originally Posted by SuperKirby
Originally Posted by jennbar
So, again, basically if you stay often at Hyatt, do it for the extra point, plus they send a lot of bonuses randomly that will allow you to retain extra hotel points. Otherwise, the CSP is more versatile.
In your experience, how often do those random bonuses come?
To be honest I feel like its seasonal or if you don't use the card often. I feel like if I go through a dry period, something ends up in my mailbox.

Also, something to note, Hyatt treats customers with their rewards program/cc VERY well. Service is extraordinary.

Last edited by jennbar; Jul 4, 2013 at 2:03 pm
jennbar is offline  
Old Jul 4, 2013, 2:10 pm
  #1893  
 
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
This year for the first time I have received 2 back-to-back targeted offers:

April, May and June: Spend $6K get 6K bonus points, followed by:

July, August, and Sept: Spend $3k get 5k bonus points.

Not the greatest, but easy to do and I'll take the extra 11K points.
Notenut is offline  
Old Jul 4, 2013, 2:12 pm
  #1894  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
How do you get notice of these bonuses - e-mail or snail mail? I've had the card for about 8 months and have never received any offer.
JIMCHI is offline  
Old Jul 4, 2013, 2:13 pm
  #1895  
 
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
Originally Posted by JIMCHI
How do you get notice of these bonuses - e-mail or snail mail? I've had the card for about 8 months and have never received any offer.
Snail mail.
Notenut is offline  
Old Jul 5, 2013, 7:11 am
  #1896  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Originally Posted by SuperKirby
In your experience, how often do those random bonuses come?
Randomly.
hailstorm is offline  
Old Jul 5, 2013, 10:53 am
  #1897  
 
Join Date: Jun 2013
Posts: 122
Originally Posted by hailstorm
Randomly.
Yup! And if you notice on the offer thread in this forum, some get them, some don't. There doesn't seem to be a "fall/summer/spring offer". It's totally random and sometimes you win, sometimes you lose!
jennbar is offline  
Old Jul 5, 2013, 2:47 pm
  #1898  
 
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Originally Posted by jennbar
Yup! And if you notice on the offer thread in this forum, some get them, some don't. There doesn't seem to be a "fall/summer/spring offer". It's totally random and sometimes you win, sometimes you lose!
It's not necessarily "random". To use an analogy, if you don't know anything about weather, then rain may seem random. But if you are a meteorologist, then the rainfall is something you might have predicted.
JackE is offline  
Old Jul 5, 2013, 3:08 pm
  #1899  
 
Join Date: Feb 2013
Posts: 1,818
Originally Posted by JackE
It's not necessarily "random". To use an analogy, if you don't know anything about weather, then rain may seem random. But if you are a meteorologist, then the rainfall is something you might have predicted.
I guess it's YMMW for everyone. How about you JackE, what have been your experiences? Is there a spend quota?
SuperKirby is offline  
Old Jul 6, 2013, 8:30 am
  #1900  
 
Join Date: Jun 2013
Posts: 122
Originally Posted by JackE
It's not necessarily "random". To use an analogy, if you don't know anything about weather, then rain may seem random. But if you are a meteorologist, then the rainfall is something you might have predicted.
When I stated random, I simply meant that there is no way to predict you're going to receive it in the mail. At least I have yet to be able to predict it, so maybe I'm in the minority.
jennbar is offline  
Old Jul 8, 2013, 4:20 am
  #1901  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Protagonist #1882 is fine, because there is no category restriction on the two welcome nights! JIMCHI #1883, the "maximum Cat. 4" applies only to the anniversary free night for keeping the card each year!
Brendan is offline  
Old Jul 8, 2013, 7:38 am
  #1902  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Originally Posted by Brendan
Protagonist #1882 is fine, because there is no category restriction on the two welcome nights! JIMCHI #1883, the "maximum Cat. 4" applies only to the anniversary free night for keeping the card each year!
And that's what I stated in my post !
JIMCHI is offline  
Old Jul 8, 2013, 3:27 pm
  #1903  
 
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Originally Posted by SuperKirby
I guess it's YMMW for everyone. How about you JackE, what have been your experiences? Is there a spend quota?
The last time around, I got a 25K offer (points & spend). My final spend was 30K or so. No new offer.
JackE is offline  
Old Jul 8, 2013, 4:02 pm
  #1904  
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
Originally Posted by jennbar
When I stated random, I simply meant that there is no way to predict you're going to receive it in the mail. At least I have yet to be able to predict it, so maybe I'm in the minority.
I've yet to be targeted for a single promotion and I have no idea why.
The_Wrath_of_Khan is offline  
Old Jul 9, 2013, 9:15 pm
  #1905  
 
Join Date: Jul 2011
Posts: 2,313
Originally Posted by JIMCHI
How do you get notice of these bonuses - e-mail or snail mail? I've had the card for about 8 months and have never received any offer.
I've received BOTH snail mail and email promotions inviting me to sign up for the 6000 for $3k spent and then the 12000 for $10k spent
LovePrunes is online now  


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