Confirmations going to wrong Email
Sep 6, 2010 | 7:56 am
#1
Original Poster
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt LTG, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,155
Confirmations going to wrong Email
My GP account has a personal email address. When they are sending me confirmations after a call to a reservation agent it is going to my work account instead. I imagine that once upon a time I used my work account for some interaction but I've been using my personal account for year. Also when I wrote recently to request a personal line agent the response went to my work email although I sent the email from the personal account. Is this common?
Sep 6, 2010 | 8:27 am
#2
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
My GP account has a personal email address. When they are sending me confirmations after a call to a reservation agent it is going to my work account instead. I imagine that once upon a time I used my work account for some interaction but I've been using my personal account for year. Also when I wrote recently to request a personal line agent the response went to my work email although I sent the email from the personal account. Is this common?
Sep 6, 2010 | 8:38 am
#3
Join Date: Mar 2008
Location: EWR
Programs: US CP, SPG Plat, Hyatt Diamond, Marriott Plat
Posts: 161
My GP account has a personal email address. When they are sending me confirmations after a call to a reservation agent it is going to my work account instead. I imagine that once upon a time I used my work account for some interaction but I've been using my personal account for year. Also when I wrote recently to request a personal line agent the response went to my work email although I sent the email from the personal account. Is this common?
Sep 6, 2010 | 9:15 am
#4
Original Poster
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt LTG, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,155
Yep, shows the personal email. I'll give them a call. Just wondered if anyone else is having the same experience.
Sep 6, 2010 | 3:08 pm
#5
Join Date: May 2010
Location: Vancouver, BC
Posts: 191
I show my preference as King Bed, High Floor on the website (It was changed couple of months ago). But whenever I check in to the hotel it always shows Double Beds, Low floor.