Originally Posted by
yosithezet
My GP account has a personal email address. When they are sending me confirmations after a call to a reservation agent it is going to my work account instead. I imagine that once upon a time I used my work account for some interaction but I've been using my personal account for year. Also when I wrote recently to request a personal line agent the response went to my work email although I sent the email from the personal account. Is this common?
What does your online profile show? If it is the personal email then just call the GP line and ask them why it's going to another email address and I'm sure they can correct it.