Andaz Papagayo Costa Rica...open 2013 (pre opening discussion).
Aug 31, 2013, 10:06 pm
#16
Join Date: Nov 2011
Posts: 134
Does anyone know if this property has its own private beach or if it shares it with Allegro?
Sep 5, 2013, 7:37 pm
#17
Join Date: May 2013
Posts: 189
Anybody know if they're going to have rooms that can accommodate two adults and two children? I tried making a reservation and it came back with the error message that I was trying to book too many people into the room. I emailed the property, but haven't heard back from them yet.
Oct 11, 2013, 12:37 pm
#19
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
Reservations are now open from 20 December 2013 - Including Christmas/Festive with limited min stays over NYE. This hotel will join the various upscale travel networks like FHR, Virtuoso etc but until that time similar perks are on request
Oct 22, 2013, 5:13 pm
#20
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
All righty... I've tried contacting Andaz Papagayo via Facebook and then through Mr. Schmid, the manager, and have not managed to get my questions answered, so I come to you trusty friends! (Mr. Schmid did reply to my email; however, he forwarded my email nicely to someone in customer relations, so I am awaiting their email, but I am very impatient because I am so excited!)
We're using two award nights and three nights on points.
Any idea what suites will possibly be given to those using the 6k points for a suite upgrade?
Do point stays typically cover the resort fee at Andaz properties?
What is included in the resort fee at AP?
What is the best way to get from LIR to the property or around Papagayo?
If you've been before (Four Seasons, etc.), did you rent a car for extra travels or did you use 3rd party activities?
I know it's a small chance every question will be answered, but I assume others have inquired and have received responses. Especially those regarding Papagayo in general.
We're using two award nights and three nights on points.
Any idea what suites will possibly be given to those using the 6k points for a suite upgrade?
Do point stays typically cover the resort fee at Andaz properties?
What is included in the resort fee at AP?
What is the best way to get from LIR to the property or around Papagayo?
If you've been before (Four Seasons, etc.), did you rent a car for extra travels or did you use 3rd party activities?
I know it's a small chance every question will be answered, but I assume others have inquired and have received responses. Especially those regarding Papagayo in general.
Oct 23, 2013, 7:12 am
#21
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
We're using two award nights and three nights on points.
Any idea what suites will possibly be given to those using the 6k points for a suite upgrade? im assuming you're doing 2 credit card nights and 3 points night - 6k points upgrade not applicable since it's not a revenue stay - you can book the 3 nights using suite award at a 50% point premium.
Do point stays typically cover the resort fee at Andaz properties? award stays have the resort fee waived (included) per Hyatt T&Cs
What is included in the resort fee at AP?
What is the best way to get from LIR to the property or around Papagayo?
If you've been before (Four Seasons, etc.), did you rent a car for extra travels or did you use 3rd party activities?
I know it's a small chance every question will be answered, but I assume others have inquired and have received responses. Especially those regarding Papagayo in general.
Oct 23, 2013, 2:38 pm
#22
Join Date: Sep 2010
Programs: Hyatt diamond
Posts: 645
There are NO Resort fees at Andaz and there is only one Andaz that could be considered a resort.
Oct 23, 2013, 4:05 pm
#23
Join Date: Sep 2007
Location: SEA
Programs: AA, AS, BA, UA, HH, Hyatt
Posts: 104
To find out the resort fees for the Andaz Papagayo, make a dummy reservation and click on the "Taxes and Fees may apply" link next to where you book the room. Then you will see the resort fees.
FYI - I confirmed with the hotel that the following is covered by the resort fees here:
. Scheduled transportation within Peninsula Papagayo
. bottled still water throughout the resort (at pools, beach and Lounge)
. use of non-motorized water sports equipment at the activity beach; stand up paddle, kayak, skim boards, snorkling gear
. gym usage (towels, waters, attendant)
. pool usage (towels, insect repellent, F&B amenities, water)
. daily newspaper with breakfast
. valet parking
. Cambi - children facilities
Unfortunately I don't have any additional details beyond the above.
Oct 28, 2013, 4:00 pm
#24
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Here is what I received from the Andaz in regards to my questions. Quite interesting about the transportation! I may look into renting a car, especially if valet is included...
The Resort fee (10% of the daily rate) includes the following:
- free internet, free healthy drinks and snacks in the Minibar, free local calls, Food&Beverage amenities in the Andaz Peninsula Papagayo Lounge
- scheduled transportation within the Peninsula
- bottled still water throughout the resort
- use of water sports equipment at the activity beach
- gym and pool usage
- daily newspaper
- valet parking
- Cambi - children facilities
Concerning airport transportation, we are working with a reliable provider to organize two options:
- in a private car, USD 140 per way
- in shared transportation, USD 45 per person and per way
The most comfortable option is the private car; you just get in the car, you do not have to wait for anybody - enjoy the Andaz ride to the Península and leave the stress of travel behind!
Of course you could take aswell a taxi or a rental car, but as the Andaz Península Papagayo is a bit far off everything, it would be the safest option to decide on our mode of transportation.
We are about to finalize the tours with our providers and will make sure they feature authentic experiences. I will forward you the range of services offered as soon as possible.
- free internet, free healthy drinks and snacks in the Minibar, free local calls, Food&Beverage amenities in the Andaz Peninsula Papagayo Lounge
- scheduled transportation within the Peninsula
- bottled still water throughout the resort
- use of water sports equipment at the activity beach
- gym and pool usage
- daily newspaper
- valet parking
- Cambi - children facilities
Concerning airport transportation, we are working with a reliable provider to organize two options:
- in a private car, USD 140 per way
- in shared transportation, USD 45 per person and per way
The most comfortable option is the private car; you just get in the car, you do not have to wait for anybody - enjoy the Andaz ride to the Península and leave the stress of travel behind!
Of course you could take aswell a taxi or a rental car, but as the Andaz Península Papagayo is a bit far off everything, it would be the safest option to decide on our mode of transportation.
We are about to finalize the tours with our providers and will make sure they feature authentic experiences. I will forward you the range of services offered as soon as possible.
Dec 3, 2013, 2:04 am
#25
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,544
Unethical change in cancellation dates
For anyone who has a reservation at this property, you may notice that they have sneakily changed the cancellation details when viewing your reservation online.
When I booked (and in the confirmation email), it's a 72 hour cancellation. Now it's listed as 21 days.
Not cool.
When I booked (and in the confirmation email), it's a 72 hour cancellation. Now it's listed as 21 days.
Not cool.
Dec 3, 2013, 5:12 am
#26
Join Date: Sep 2007
Location: Tallinn, Estonia
Programs: Hilton Diamond, Accor Platinum, Radisson Rewards Gold, Marriott Platinum
Posts: 940
IMHO this is not only unethical, it's illegal breach of contract!
For anyone who has a reservation at this property, you may notice that they have sneakily changed the cancellation details when viewing your reservation online.
When I booked (and in the confirmation email), it's a 72 hour cancellation. Now it's listed as 21 days.
Not cool.
When I booked (and in the confirmation email), it's a 72 hour cancellation. Now it's listed as 21 days.
Not cool.
Dec 3, 2013, 6:10 am
#27
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I was seriously considering this property, but with a 21 day cancellation policy, and 4 elderly parents (all in their 80s), my husband and I simply won't take that kind of chance that someone may be ill (I'm also an only child).
Dec 3, 2013, 7:33 am
#29
Suspended
Join Date: Dec 2004
Posts: 613
For anyone who has a reservation at this property, you may notice that they have sneakily changed the cancellation details when viewing your reservation online.
When I booked (and in the confirmation email), it's a 72 hour cancellation. Now it's listed as 21 days.
Not cool.
When I booked (and in the confirmation email), it's a 72 hour cancellation. Now it's listed as 21 days.
Not cool.
I've noticed there's a bug on goldpassport.com that depending on how I view a reservation online, the wrong cancellation policy shows up on the reservation. The same thing happens for me for the Andaz Wailea where it went from 7 days to 21 days to now non-cancellable, but when I called Gold Passport to ask what's going on or view it through another page online, it is still the original cancellation length. Oddly my Andaz Papagayo reservation in May still shows 72 hours everywhere I checked.
Dec 3, 2013, 7:35 am
#30
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,544