"Charged" for a Reward Stay
#16
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
Originally Posted by MIKESILV
Great theory but you got it backwards
The $15 or whatever is piad by HH TO THE PROPERTY
Give it another try
mike
![Roll Eyes (Sarcastic)](https://www.flyertalk.com/forum/images/smilies/rolleyes.gif)
The $15 or whatever is piad by HH TO THE PROPERTY
Give it another try
![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)
mike
I have redeemed award stays with Starwood and Hyatt and this has never happened with either of them.
#17
Suspended
Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Originally Posted by JerryFF
OK, I stand corrected, but if that's the case, then why is this happening so often? Why would the hotel charge me $20/night on an award stay, tell me it was an error when I questioned the charge, and take it off immediately?
I have redeemed award stays with Starwood and Hyatt and this has never happened with either of them.
I have redeemed award stays with Starwood and Hyatt and this has never happened with either of them.
![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)
I have redeemed six awards within the last year and have gotten those additional points for all but one, basically over 50k extra points, I am pretty sure I should not have received (plus no unusual charges to folios)
mike