How long to respond to email?
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
![Question](https://www.flyertalk.com/forum/images/icons/icon5.gif)
There is some confusion with my account as to when my Diamond status expires. Last year, they told me April 2007. Monday, I was told it expires April 2006.
So, to get the official word, I emailed the question (Monday) to [email protected].
As of today, I've heard nothing. How long does it usually take them to respond? Should I try again?
So, to get the official word, I emailed the question (Monday) to [email protected].
As of today, I've heard nothing. How long does it usually take them to respond? Should I try again?
#3
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA PP, Hilton LT Diamond, Marriott Gold Elite, Avis PC
Posts: 2,951
Originally Posted by BigLar
There is some confusion with my account as to when my Diamond status expires. Last year, they told me April 2007. Monday, I was told it expires April 2006.
So, to get the official word, I emailed the question (Monday) to [email protected].
As of today, I've heard nothing. How long does it usually take them to respond? Should I try again?
So, to get the official word, I emailed the question (Monday) to [email protected].
As of today, I've heard nothing. How long does it usually take them to respond? Should I try again?
![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
#4
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
Originally Posted by ACflyerDE
Maybe you should try [email protected] instead? ![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
I wonder if that's what I've done?
Well, if nothing heard by tomorrow, I'll re-send to the above address.
I feel somewhat akin to a fool.
#5
Join Date: Aug 2005
Programs: AA Plt 3MM; UA 1K 2 MM; MR Lifetime Plat; HH Lifetime Diamond; HH Diamond; IGH Spire Ambas; SPG Gold
Posts: 2,149
Originally Posted by BigLar
How long does it usually take them to respond? Should I try again?
So I e-mailed the Diamond Desk and was told I will get a response in about one week. About one month later--still nothing.