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Old Mar 22, 2006, 1:08 pm
  #1  
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Question How long to respond to email?

There is some confusion with my account as to when my Diamond status expires. Last year, they told me April 2007. Monday, I was told it expires April 2006.

So, to get the official word, I emailed the question (Monday) to [email protected].

As of today, I've heard nothing. How long does it usually take them to respond? Should I try again?
BigLar is offline  
Old Mar 22, 2006, 1:31 pm
  #2  
 
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I emailed them a couple of times last year and always received a reply within 2 days. I would wait until tomorrow and then try again.
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Old Mar 22, 2006, 1:35 pm
  #3  
 
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Originally Posted by BigLar
There is some confusion with my account as to when my Diamond status expires. Last year, they told me April 2007. Monday, I was told it expires April 2006.

So, to get the official word, I emailed the question (Monday) to [email protected].

As of today, I've heard nothing. How long does it usually take them to respond? Should I try again?
Maybe you should try [email protected] instead?
ACflyerDE is offline  
Old Mar 22, 2006, 2:05 pm
  #4  
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Originally Posted by ACflyerDE
Maybe you should try [email protected] instead?
Oh dear.

I wonder if that's what I've done?

Well, if nothing heard by tomorrow, I'll re-send to the above address.

I feel somewhat akin to a fool.
BigLar is offline  
Old Apr 3, 2006, 4:50 pm
  #5  
 
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Originally Posted by BigLar
How long does it usually take them to respond? Should I try again?
I mailed a letter to Hilton HQ regarding problems with my stay at the Hilton Buenos Aires, BigLar. No response after three months.

So I e-mailed the Diamond Desk and was told I will get a response in about one week. About one month later--still nothing.
travelexpert is offline  


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