Hilton Boston Back Bay {US-MA}
May 13, 2011, 6:45 am
#181
Join Date: Apr 2011
Location: Washington, DC
Posts: 43
Executive/Diamond Lounge access for Back Bay Hilton?
Hi Zap and others,
I am hoping to get the Hilton Surpass card later this year and plan to stay at the Back Bay Hilton in November.
Zap, did I understand you correctly that they have an executive/diamond lounge? I did not see this on their website. You mentioned that you are gold and you still received access. Is this true for others who are gold/diamond? Is the lounge similar to other hilton exec lounges?
Thanks a lot!
I am hoping to get the Hilton Surpass card later this year and plan to stay at the Back Bay Hilton in November.
Zap, did I understand you correctly that they have an executive/diamond lounge? I did not see this on their website. You mentioned that you are gold and you still received access. Is this true for others who are gold/diamond? Is the lounge similar to other hilton exec lounges?
Thanks a lot!
Jul 2, 2011, 6:41 am
#182
Join Date: May 2005
Location: Wisconsin and Southern France
Programs: Delta Platinum, Delta MM; HH Diamond, Starwood Platinum, ICH Platinum Ambassador, Hertz Gold
Posts: 745
Lounge at Back Bay?
A follow up.
So I emailed the GM again saying that my flight will arrive very early in the morning and that I am expecting to be at the hotel just after 9 am.
GM replied saying that the hotel is fully booked the night before but that they will do the best they can to accommodate me asap.
To my luck I finished off at the airport pretty early and arrived at the hotel just after 8 am.
Upon check in, I was told that the room wasn't available and they are speculating are 11 or so. But I was given breakfast voucher and was told where the diamond lounge was and was give the free Internet access code for gold and diamond.
To my good surprise the hotel called me on my cell about 20 to 30 min later saying that my room is ready.
This only means that the GM really arranged things around to accommodate me at 9 am. I was up in my room before 9. I was also given a welcome letter from the hotel management alongside the diamond lounge breakfast vouchers.
A1 service by Hilton back bay.
So I emailed the GM again saying that my flight will arrive very early in the morning and that I am expecting to be at the hotel just after 9 am.
GM replied saying that the hotel is fully booked the night before but that they will do the best they can to accommodate me asap.
To my luck I finished off at the airport pretty early and arrived at the hotel just after 8 am.
Upon check in, I was told that the room wasn't available and they are speculating are 11 or so. But I was given breakfast voucher and was told where the diamond lounge was and was give the free Internet access code for gold and diamond.
To my good surprise the hotel called me on my cell about 20 to 30 min later saying that my room is ready.
This only means that the GM really arranged things around to accommodate me at 9 am. I was up in my room before 9. I was also given a welcome letter from the hotel management alongside the diamond lounge breakfast vouchers.
A1 service by Hilton back bay.
Jul 2, 2011, 12:21 pm
#183
Join Date: Feb 2010
Posts: 801
Originally Posted by donnak:16660796
A follow up.
So I emailed the GM again saying that my flight will arrive very early in the morning and that I am expecting to be at the hotel just after 9 am.
GM replied saying that the hotel is fully booked the night before but that they will do the best they can to accommodate me asap.
To my luck I finished off at the airport pretty early and arrived at the hotel just after 8 am.
Upon check in, I was told that the room wasn't available and they are speculating are 11 or so. But I was given breakfast voucher and was told where the diamond lounge was and was give the free Internet access code for gold and diamond.
To my good surprise the hotel called me on my cell about 20 to 30 min later saying that my room is ready.
This only means that the GM really arranged things around to accommodate me at 9 am. I was up in my room before 9. I was also given a welcome letter from the hotel management alongside the diamond lounge breakfast vouchers.
A1 service by Hilton back bay.
So I emailed the GM again saying that my flight will arrive very early in the morning and that I am expecting to be at the hotel just after 9 am.
GM replied saying that the hotel is fully booked the night before but that they will do the best they can to accommodate me asap.
To my luck I finished off at the airport pretty early and arrived at the hotel just after 8 am.
Upon check in, I was told that the room wasn't available and they are speculating are 11 or so. But I was given breakfast voucher and was told where the diamond lounge was and was give the free Internet access code for gold and diamond.
To my good surprise the hotel called me on my cell about 20 to 30 min later saying that my room is ready.
This only means that the GM really arranged things around to accommodate me at 9 am. I was up in my room before 9. I was also given a welcome letter from the hotel management alongside the diamond lounge breakfast vouchers.
A1 service by Hilton back bay.
Jul 2, 2011, 3:51 pm
#184
Ambassador: Oneworld Alliance
Join Date: Jan 2007
Location: LON
Programs: BA Gold (GGL), Hilton Diamond, AA Gold, Marriott Gold
Posts: 2,215
Jul 6, 2011, 8:15 am
#186
Join Date: Apr 2011
Location: Washington, DC
Posts: 43
Hi EggSS4,
Do you mean to select the upgrade/breakfast option (vs points) in the My Way part of your Hilton Honors account online? Do you receive a certificate at the hotel front desk or do you print one off somewhere?
Thanks!
Do you mean to select the upgrade/breakfast option (vs points) in the My Way part of your Hilton Honors account online? Do you receive a certificate at the hotel front desk or do you print one off somewhere?
Thanks!
Jul 7, 2011, 8:28 pm
#187
Join Date: May 2001
Location: Since the BoSox and ChiSox won it, now it is the Cubs turn to take the Series. Go Cubs Go!
Posts: 3,685
Yes select room upgrade as your MyWay preference. You will then get vouchers for the breakfast in its own area called the Diamond lounge. At the restaurant's entrance, turn left at the main desk, and you will then enter the Diamond lounge. During my March visit, Eddie worked this area and also doubled as a concierge to the lounge. He is a great guy and provides good info. Upon customer request, the lounge can even cook egg whites for you as part of your breakfast at no extra charge. The lounge breakfast is quite good here unlike some domestic Hiltons where they provide cheap cold cereal and not much else. Enjoy your stay here. The staff is great and the hotel's location is great in the Back Bay.
Jul 7, 2011, 10:30 pm
#188
Join Date: Mar 2009
Posts: 98
Correct - I had 1000 bonus points per stay selected as my benefit, and they didn't give me the breakfast coupons (once they did and once they didn't...depends on who the agent is, I guess).
Jul 8, 2011, 10:32 pm
#190
Join Date: Jun 2008
Location: CONUS
Programs: HHonors, United, Delta
Posts: 828
Encouraged by the comments in this thread - just booked a three night points stay here for next month. It was a bit higher, pointwise, than some other properties, but looks like the right choice for both location and service.
Hopefully, since I'm taking my family on this business trip, we can get some Diamond-love for a larger suite...
Look forward to seeing Boston - haven't been there for years and it's the little Deathmerchants & the wife's first time to New England.
TDM
Hopefully, since I'm taking my family on this business trip, we can get some Diamond-love for a larger suite...
Look forward to seeing Boston - haven't been there for years and it's the little Deathmerchants & the wife's first time to New England.
TDM
Jul 8, 2011, 11:36 pm
#191
Join Date: May 2001
Location: Since the BoSox and ChiSox won it, now it is the Cubs turn to take the Series. Go Cubs Go!
Posts: 3,685
Encouraged by the comments in this thread - just booked a three night points stay here for next month. It was a bit higher, pointwise, than some other properties, but looks like the right choice for both location and service.
Hopefully, since I'm taking my family on this business trip, we can get some Diamond-love for a larger suite...
Look forward to seeing Boston - haven't been there for years and it's the little Deathmerchants & the wife's first time to New England.
TDM
Hopefully, since I'm taking my family on this business trip, we can get some Diamond-love for a larger suite...
Look forward to seeing Boston - haven't been there for years and it's the little Deathmerchants & the wife's first time to New England.
TDM
Jul 9, 2011, 11:57 am
#192
Join Date: Jun 2008
Location: CONUS
Programs: HHonors, United, Delta
Posts: 828
The Back Bay Hilton does NOT have suites, just regular rooms. I would recommend the Hilton Financial District if having a suite is a neccesity for you. The Back Bay Hilton has a better location and good staff, but the Financial District Hilton has larger rooms and suites. Read the reviews on tripadvisor to get an idea of the two hotels.
Appreciate the heads-up - when you say "better location" if you're talking sightseeing, the FD sounds like it's walking distance to Faneuil hall and the Freedom Trail stuff... I don't care about Fenway, as I'm not going to a game - what did you have in mind when you mentioned location?
I *did* read Tripadvisor - Back Bay wins, FD sounds a good bit run down from the Tripadvisor posts, many reports of broken amenities, etc., but... looking at the googlemap, I'm quite torn that I might have made the better hotel/worse location choice with Back Bay. As I mentioned, bringing wife and two pre-teen kidlets with me, they've never been to Boston, and it's been a few years since I've been, so I'm catching up on the what-to-do-with-family Boston angle via web. I could change properties, but still researching what would make a good family sightseeing trip this go-round.
Thanks for anyone's Boston interjections into the thread!
TDM
Jul 9, 2011, 12:36 pm
#193
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Appreciate the heads-up - when you say "better location" if you're talking sightseeing, the FD sounds like it's walking distance to Faneuil hall and the Freedom Trail stuff... I don't care about Fenway, as I'm not going to a game - what did you have in mind when you mentioned location?
I *did* read Tripadvisor - Back Bay wins, FD sounds a good bit run down from the Tripadvisor posts, many reports of broken amenities, etc., but... looking at the googlemap, I'm quite torn that I might have made the better hotel/worse location choice with Back Bay. As I mentioned, bringing wife and two pre-teen kidlets with me, they've never been to Boston, and it's been a few years since I've been, so I'm catching up on the what-to-do-with-family Boston angle via web. I could change properties, but still researching what would make a good family sightseeing trip this go-round.
Thanks for anyone's Boston interjections into the thread!
TDM
I *did* read Tripadvisor - Back Bay wins, FD sounds a good bit run down from the Tripadvisor posts, many reports of broken amenities, etc., but... looking at the googlemap, I'm quite torn that I might have made the better hotel/worse location choice with Back Bay. As I mentioned, bringing wife and two pre-teen kidlets with me, they've never been to Boston, and it's been a few years since I've been, so I'm catching up on the what-to-do-with-family Boston angle via web. I could change properties, but still researching what would make a good family sightseeing trip this go-round.
Thanks for anyone's Boston interjections into the thread!
TDM
Jul 10, 2011, 1:00 am
#194
Ambassador: Oneworld Alliance
Join Date: Jan 2007
Location: LON
Programs: BA Gold (GGL), Hilton Diamond, AA Gold, Marriott Gold
Posts: 2,215
You have it all here in a nutshell. Both have good access to the T (the only way to travel). Best to buy a 7 day pass for $15. Otherwise $2 per ride on a Charlie card.
All you say about the FD is true. But I think the location is far superior. The gym is much better at BB, and it has a pool (may be relevant for kids).
Rooms are noisy at BB - you can hear doors crash, toilets flush, young adults.......
Enjoy.
All you say about the FD is true. But I think the location is far superior. The gym is much better at BB, and it has a pool (may be relevant for kids).
Rooms are noisy at BB - you can hear doors crash, toilets flush, young adults.......
Enjoy.
Jul 10, 2011, 4:54 pm
#195
Join Date: Mar 2009
Location: Connecticut
Programs: Hilton Diamond, Delta Gold, Marriott Gold
Posts: 342
