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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada

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Old Dec 14, 2021, 10:19 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
The most commonly posed questions about the new food/beverage benefit, which is now extended into 2023, are
  • how it works for multi-night stays, and
  • to what extent it applies outside the US
Here's what we do & don't know:
  • The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase.
  • Thus, the credit for a given day may only be used on that day. It expires afterward.
    • Hilton's FAQ insists that "[t]he credit does not 'expire' until the member checks out." This is, to put it politely, complete nonsense.
  • The Hilton FAQ states that "the daily amount re-sets each day to the maximum daily credit value at midnight." Unfortunately, this addition to the FAQ--made in Spring 2022--raises as many questions as it answers.
    • The Hilton FAQ states explicitly that "for a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure." This would be the sensible approach, but the alleged "midnight reset" policy cannot be reconciled with it.
    • A similar problem exists for any stay of N nights. Unless a guest arrives after midnight on the first night, or departs before midnight on the last night, there will be N+1 "days" (using midnight as the demarcator) but only N usable F&B credits. For example, a guest arrives Monday for a two-night stay. That means the credits may be used only on two of the three "days," those being Monday evening; Tuesday; and Wednesday morning (departure).
  • The benefit terms were revised in December 2022 to cover Motto properties outside the US; previously, the F&B credit applied only to US properties. However, the official T&C now refer more vaguely to “complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region).” (link)
  • A reputable blogger reported in late December 2022 that the Hilton Fallsview in Canada is also issuing F&B credits in lieu of free breakfast, with Hilton corporate appearing to ratify this decision. (link) In November 2023, a FT member reported the same occurring at the Doubletree Calgary North (link).


*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.

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Official Hilton benefit statement/FAQ (updated December 2022):

Frequently Asked Questions

1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.

The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.

2. Which members receive the Hilton Honors Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.

Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.

3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?

Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.

A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.

A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10€ F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.

The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.

4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?

Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.

5. How does the Hilton Honors Daily F&B Credit work?

Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.

Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.

6. Will the Hilton Honors Daily F&B Credit accrue across days?

The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.

The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.

7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?

Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.

8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?

The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.

9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?

The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.

10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?

Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.

11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.

12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?

The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.

13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?

The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.

14. How do members add/register a guest to the reservation?

When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.

15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?

The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.

16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?

The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.

17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?

The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.

18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?

Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.

19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?

Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.

20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?

Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.

21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?

The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.

22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?

No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.

23. When does the credit expire each day?

The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.

Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)

24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?

The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.

25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?

At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada

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Old Jun 5, 2022, 11:29 am
  #781  
 
Join Date: Aug 1999
Location: Washington State
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Originally Posted by Schwann
Mandatory charge that has to be used to F&B? What a scam! How are they allowed to get away with this?
They will get away with whatever we let them get away with.
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Old Jun 5, 2022, 5:40 pm
  #782  
 
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Originally Posted by florens
What are we? 2 years in to this nonsense
It may feel that way, but it has been less than a year since the July 2021 rollout.
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Old Jun 5, 2022, 6:46 pm
  #783  
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Originally Posted by Schwann
Mandatory charge that has to be used to F&B? What a scam! How are they allowed to get away with this?
The NY Midtown Hilton has had it for a long time. The dsitrik charges it and so so does and the reservation I made for the Mantinque. Hopefully this doesn't spread outside the NYC area. At least though I am getting a F&B credit unlike the absurd resort fee I pay in places like Vegas.
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Old Jun 6, 2022, 7:09 am
  #784  
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Originally Posted by jamesteroh
HGI's are were I really hate this change at unless it's a rare event where it's a one night stay with an early morning flight and I can use the credit at the restaurant that night and head to the airport for free breakfast there. In the past, I would have just taken the bonus points but the $20 food credit is worth more than the points on a single night stay to me.
Agreed! This one has HGI franchisee nickel-and-diming all over it.
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Old Jun 6, 2022, 7:28 am
  #785  
 
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Originally Posted by Cledaybuck
I don't think you can necessarily pin this on the credit. A lot of things that used to be $9.99 a couple of years ago are now $12.99.
That wasn't my intent at all, simply just an observation of what the breakfast used to cost. It stuck in my head because when they first rolled out the F&B credit I immediately thought of this particular HGI. Though Smiley90 did point out the obvious:

Originally Posted by Smiley90
Surely the elite credit will also increase with Inflation....ahahahahahahahahahahahahaha
Originally Posted by Mikey
Room prices sure have! (And don't call me Shirley)


Room prices for this hotel have risen substantially. Whether due to the proximity to Nashville or for some other reason I have no idea. It's still my go to for the area.
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Old Jun 6, 2022, 1:19 pm
  #786  
 
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Originally Posted by Schwann
Mandatory charge that has to be used to F&B? What a scam! How are they allowed to get away with this?
So you prefer the resort fees that have no utility?
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Old Jun 6, 2022, 5:36 pm
  #787  
 
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Originally Posted by Super Mario
So you prefer the resort fees that have no utility?
Oh yes, I absolutely love paying an extra $25 a night so I can send a fax in the business centre and have coffee in my room
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Old Jun 6, 2022, 5:56 pm
  #788  
 
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The Embassy Suites in midtown has a $25 mandatory charge. Breakfast and evening reception are free so it's very tough to use it. Either at the tiny bar/restaurant, where there is never a seat because it's filled with people using their credit, or a pantry that is always ridiculously picked over and outrageously overpriced. And if you have a multi-day stay you have to use the credit on a specific day. No stacking them. The location is great and the rooms nice and quiet but I now avoid it on my frequent NYC trips.

At the HGI in Perrysburg, OH the continental buffet is $7.95 so the $10 basically works. But it's a far cry from the free full breakfast you used to get. And even the continental options are a shadow of what they used to offer. HGI used to be my go-to Hilton chain but now it's more likely to be a Hampton. The rooms are basically the same as the HGI and now the breakfast is better.
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Old Jun 6, 2022, 6:25 pm
  #789  
 
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The embassy suites in Waikiki also has a resort charge every day. Luckily I'm burning points and wont have to pay it.
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Old Jun 6, 2022, 6:39 pm
  #790  
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I personally like the F&B credits as a leisure traveler, if only my hotel (Hilton Midtown NY) didn't completely mess up the billing.
  • $36/day F&B credits resets at midnight every day (mainly because of how it goes into the folio by date).
  • It is true that $36 is not enough to cover a dine in breakfast, but I didn't want to eat mediocre hotel food for 10 days straight when there was so much food nearby. I used the $36 credits for snacks, drinks, and supper instead.
  • The biggest problem is that the F&B credits are NOT credited automatically. I had 4 reservations back-to-back (due to mix of points, cash and corporate rates), for 3 of them i had to go down to the front desk after getting a receipt online, to tell them refund the F&B charges. On one of the middle reservations I only enquired upon the last day's check-out and was told that front desk could not fix it as it was "checked out yesterday". Cue 2 weeks later after calling and emailing the hotel, they still have not refunded my $150+ in F&B charges. Will probably have to do a chargeback on AMEX.
  • Receipt management for claims for corporate clients would probably be a nightmare also, as I could see my bill was a complete mess of room rates, F&B charges, taxes, and F&B credits. It used to be just room rates, and "breakfast included".
  • By the way, there was zero recognition of Hilton Gold at this hotel, they seemed to want to hide this F&B benefit as they only acknowledged it existed after I pressed them on it. So many variations of deflections from front desk ranging from "did you book the room with breakfast?" to "there is already F&B credits in your mandatory room charge" (MDC was specific to this hotel)
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Old Jun 7, 2022, 2:49 am
  #791  
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Originally Posted by thealphalion
I personally like the F&B credits as a leisure traveler, if only my hotel (Hilton Midtown NY) didn't completely mess up the billing
I think this is a very large part of the problem. There is no way to know how an individual property will handle this. I unfortunately have to go back to NYC in a couple weeks. I'd really rather not, but wrk. It becomes a bit of Sophie's Choice.
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Old Jun 7, 2022, 8:58 am
  #792  
 
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The resort fee discussion is tiresome. It is part of the price. It is used to make advertised rates look lower than they really are. That obviously, is not commendable. Other than that, if a hotel was ever to "stop" that practice, do you think they would lose the profit and you would save money? Plus, the practice is usually fairly consistent by market / location. Ie - it's not a surprise in Vegas or a big beach destination. Like seriously, a room rate could go up $100 a night, and most people wouldn't bat an eye. $25 resort fee? Lose mind!
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Old Jun 7, 2022, 9:40 am
  #793  
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Originally Posted by Super Mario
The resort fee discussion is tiresome. It is part of the price. It is used to make advertised rates look lower than they really are. That obviously, is not commendable. Other than that, if a hotel was ever to "stop" that practice, do you think they would lose the profit and you would save money? Plus, the practice is usually fairly consistent by market / location. Ie - it's not a surprise in Vegas or a big beach destination. Like seriously, a room rate could go up $100 a night, and most people wouldn't bat an eye. $25 resort fee? Lose mind!
At least in the NYC case you are getitng a F&B credit so you can get some use out of it, unlike the Vegas resort fee, but Hilton's F&B operation is gaining something since people will probably spend more than the credit. I wish it could be used on Laundry and other items.. Just hoping it can be combined at the same time with the $18 or $36 credit. My big issue with this is that on a solo business trip Hilton will give a couple $36 dollars and me only $18 yet when it comes to this mandatory fee, they expect me to pay the same fee as a couple. It would be nice if they would drop it to $15 and only give me a $15 F&B credit.

NYC prices are through the roof even without this fee though and this is a popular business city, so maybe they feel business travellers won't have an issue with it if their employer is paying it and they can use the credit for non-reimburseable things like cocktails.

If people have an issue with it, they should vote with their wallets, just like they should if they have an issue with the new F&B policy replacing breakfast. With the exception of one of the HGVC's where they waive the resort fee for my corporate rate, all my Vegas stays are going to Caesars properties instead since their rate ends up being cheaper seeing they don't charge resort fees than what Hiltons rates are with the resort fee added in and I also have no issues with a late check out.
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Old Jun 8, 2022, 4:17 pm
  #794  
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Originally Posted by Super Mario
The resort fee discussion is tiresome. It is part of the price. It is used to make advertised rates look lower than they really are. That obviously, is not commendable. Other than that, if a hotel was ever to "stop" that practice, do you think they would lose the profit and you would save money? Plus, the practice is usually fairly consistent by market / location. Ie - it's not a surprise in Vegas or a big beach destination. Like seriously, a room rate could go up $100 a night, and most people wouldn't bat an eye. $25 resort fee? Lose mind!
Am I missing something? What does a resort fee have to do with a Food & Beverage credit?
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Old Jun 8, 2022, 5:25 pm
  #795  
 
Join Date: Feb 2003
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Originally Posted by Baze
Am I missing something? What does a resort fee have to do with a Food & Beverage credit?
Here's where that discussion began:
Originally Posted by jamesteroh
Anyone know how this credit works if you have a mandatory charge that is to be used for a F&B credit? Can this be combined with the $36 F&B credit on one meal for a total of $66?

I have a stay coming up in NYC at the Martinique in NYC. In the past my corporate rate wasn't subject to that fee but I see I'm going to be charged this stay and it's a $30 fee and I get a $30 credit good for a F&B credit of $30 at any hotel establishment. I'm hoping this means I can combine it with the $36 a day credit and use it one time if I want an expensive meal at the restaurant.
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