Property's Controller Requesting CC Authorization Form
#1
Original Poster




Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,788
Property's Controller Requesting CC Authorization Form
We recently completed a stay where the deposit (paid 60 days prior to check-in) was paid on one credit card and at check-in, the remaining nights and incidentals were applied to a second credit card.
There were a couple of issues at check-out where deposits were incorrectly applied, etc., but they were all fixed quickly.
A couple of days later, I get an email from an accountant saying "Per request of our Hotel Assistant Controller, I am sending a credit card authorization form. Please fill it up for each credit card used to pay for the rooms. Attach a copy of each credit card, to be in compliance with the IRS."
The reservation is exempt from sales tax, so that's the only reasoning I can imagine the IRS comes in to play. I've asked for clarification, but haven't heard back yet. Why would they need a copy/photograph of the physical card when both cards were swiped and viewed at check-in and check-out?
There were a couple of issues at check-out where deposits were incorrectly applied, etc., but they were all fixed quickly.
A couple of days later, I get an email from an accountant saying "Per request of our Hotel Assistant Controller, I am sending a credit card authorization form. Please fill it up for each credit card used to pay for the rooms. Attach a copy of each credit card, to be in compliance with the IRS."
The reservation is exempt from sales tax, so that's the only reasoning I can imagine the IRS comes in to play. I've asked for clarification, but haven't heard back yet. Why would they need a copy/photograph of the physical card when both cards were swiped and viewed at check-in and check-out?
#2




Join Date: Jun 2009
Posts: 388
If a reservation is exempt from tax in some states it has to be paid for by a card with the name of the organization on it, not an individual's card. They need a copy of the card showing the name of the organization as proof for the state to show it was allowed to be exempt.
#5
Original Poster




Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,788
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
The property likely should have collected this information at check-in (or before). But, if it did not and you swapped cards, it has an obligation to collect the information in order to preserve your tax exempt billing. If you are concerned about method of transmitting, I would send the forms and the card copies in separate envelopes.
#7
Original Poster




Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,788
The property likely should have collected this information at check-in (or before). But, if it did not and you swapped cards, it has an obligation to collect the information in order to preserve your tax exempt billing. If you are concerned about method of transmitting, I would send the forms and the card copies in separate envelopes.



