Request upon arrival
Mar 21, 2017 | 12:05 pm
#1
Original Poster
Join Date: Dec 2005
Location: Japan
Programs: UA 1MM
Posts: 5,613
Request upon arrival
The request for additional pillows and towels upon arrival is part of a whole list of available items, like beer, sodas, food and more. I only want pillows and towels but my request returns a message
"The minimum order is 12.00 €. Your current order adds up to 0.00 €.". Makes no sense.
"The minimum order is 12.00 €. Your current order adds up to 0.00 €.". Makes no sense.
Mar 21, 2017 | 8:10 pm
#2
Join Date: Nov 2010
Location: BNA
Programs: DL DM 1.6 MM , Hilton Dia, Marriott LT Plat, Hyatt Discoverist
Posts: 766
No, it doesn't make sense. I'd probably just call or email the property. If that didn't work or wasn't convenient, I'd just mention the glitch at check in and ask them to send up the pillows/towels then.
Mar 21, 2017 | 8:22 pm
#4
Join Date: Aug 2015
Location: Wellington/Jakarta
Programs: Accor+ Platinum, Honors Diamond, SPG/MR Gold, IHG, KrisFlyer, Airpoints, Qantas FF, Enrich, SkyMiles
Posts: 480
That's strange. I used this feature before for complimentary items (total 0.00) and never got that message.
Mar 22, 2017 | 9:43 am
#5
Original Poster
Join Date: Dec 2005
Location: Japan
Programs: UA 1MM
Posts: 5,613