kwcinnc

I received this email yesterday as well. The conditions were very confusing so I called the Diamond Desk to ask how the promotion worked. The agent I spoke with was also confused by the email, had to read it several times, and still didn't convince me 100% that she understood it. I asked if I needed to cancel all of my upcoming reservations and rebook using the codes from the email and she said no. She stated the code was already tagged on my HH account and should automatically assign the points after a stay. I received the Hilton Garden email, and she said the stays did not need to specifically at a Hilton Garden, either.

I was not convinced and will probably call back later this week to see if I can get more clarification.

jeffandnicole

I think many people just make this harder than it needs to be, and are looking for every loophole in the world to get these bonus points.

Clearly contained within the email: Must book Plan Code “ZZHPT3” or “Z3X”, online only. If you didn't book your existing reservation using these codes (which you didn't, because you didn't type those codes in), then you don't get the bonus points.

The email offer seems to be very clear. You don't get triple points on existing reservations. If you're not certain if a hotel participates, type the code in when making a reservation. If it doesn't work, the website tells you right away.

alchemista

Did you get it to apply for multiple stays during the promo period? Or was it only on the next stay?

alchemista

The search page is behaving differently today. If you try to search for only a 1-night stay, it will come back with an error that it doesn't meet the minimum stay. You'll also see that the "GET TRIPLE POINTS" option is selected.

Now, my search results have a room rate that clearly says "3X POINTS OFFER..." whereas yesterday they did not. Also, when you click to book a room, on the left side the "GET TRIPLE POINTS.." is one of the rate option selections.

So maybe they've fixed it up today and now it's more obvious that this is a special rate code for each room, and your search results will show you the "3X POINTS OFFER" as one of the options when you go to book a room.

The 3X offer is cheaper than the 2X offer rate though. It looks like the 3X is the regular price best-rate.

Do these 3X stack with the ongoing double-your-miles promo?

Michael19887

I only received the points for one stay that was booked using the rate code that was listed in the e-mail I received.

Truffles

This. Wish they would sort it out.

Friendly Traveling Deathmerchant

Just as an update, I booked a few stays under this promotion on the website, used the code, got the confirmation email, but the points never posted.

alchemista

I got my extra points. Are you sure you picked the rate that said 3X? It's a rate that shows up separately.

Friendly Traveling Deathmerchant

Were you "targeted"?

(But yes: I had confirmed emails that said they were booked under the 3X rate).


TDM

alchemista

Yes, I was targeted for 3X. When I booked, I made sure the 3X POINTS rate was selected. The extra points are listed in my online past reservations points detail.

kwcinnc

I received my triple points, as well as the double points promotions upon completing my stay that was specifically booked using the code I received in the email.

ENG17

I received this targeted off and will try it for a stay the last week of March. Can anyone confirm if it is a one time deal or can it be used multiple times until it expires?

alchemista

can use multiple times - just make sure you have selected the rate that says "3X" on the description

jws5527

I received an email (from Doubletree) last fall offering 3x points stays through 1/31/2016 as long as I use one of the special codes. The points never posted and I inquired of Hhonors as to why. Well, I was told that the promotion was targeted. I replied that I understood the promotion was targeted, but I was one of the targets. Well, after several phone calls and emails, I was told I would be granted the points as a "courtesy". In the end it's the same (i.e., I got my points) so I really didn't care all that much, but a courtesy? I offered to forward the promotional email that I received but I was told it was unnecessary.

Pure conjecture on my part....I received the promotion email (ostensibly) from Doubletree. Although the fine print says, "Offer valid at participating hotels and resorts in the Hilton HHonors™ portfolio in the Americas". My missing points were from a stay at an Embassy Suites, is it possible that HH's system was coded to only award the bonus points for stays at the brand "sending" the email?

jerry a. laska

Or maybe the ES you stayed at was not participating?