[ARCHIVE to 2015] Problems and Issues with Hilton Family Internet Web Sites
Jul 17, 2006, 11:39 am
#1201
Join Date: May 2000
Location: Dallas, Texas, USA
Programs: AA EXP, 3.1 Million AA Miles, Hilton Diamond, *wood Gold
Posts: 245
hilton.com is down AGAIN !!!
Cannot get into the Hilton.com website. Have to wait two minutes (DSL Hi speed) and get the following message.
""The page you are attempting to view is temporarily unavailable...
We apologize for the difficulties you are experiencing with our website. Either our website is unavailable at this time, or the page you have requested no longer exists.
If you need to make a reservation, please contact our Central Reservations Centers at the numbers listed below, or try your request again using the following""
List of names and phone numbers is detailed.
Seems that Hilton.com has continuing erratic reliability problems.
""The page you are attempting to view is temporarily unavailable...
We apologize for the difficulties you are experiencing with our website. Either our website is unavailable at this time, or the page you have requested no longer exists.
If you need to make a reservation, please contact our Central Reservations Centers at the numbers listed below, or try your request again using the following""
List of names and phone numbers is detailed.
Seems that Hilton.com has continuing erratic reliability problems.
Jul 17, 2006, 11:49 am
#1202
Join Date: Mar 2006
Programs: HH Gold
Posts: 11
Has been down since about 1:20pm for me. Seems down for all sub-chain sites as well..
Jul 17, 2006, 11:49 am
#1203
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
Yes, indeed... down here, too.
But honestly, it's nothing like the issues I've seen with United.com.
But honestly, it's nothing like the issues I've seen with United.com.
Jul 17, 2006, 12:36 pm
#1204
Join Date: May 2006
Location: Ruhr Valley, Germany
Programs: PC Plat RA, Hilton Gold, SPG Gold
Posts: 128
use other international sites like hilton.co.uk or hilton.de... these are working...
yep
yep
Jul 17, 2006, 12:44 pm
#1205
Join Date: Sep 2001
Location: CLT
Programs: FT Member #8119 F & J Free Agent
Posts: 6,550
The site is working fine in CLT.
Jul 17, 2006, 12:44 pm
#1206
Join Date: Aug 2001
Location: Reno, Nevada
Posts: 7,368
The site appears to be back up. It's running slow, but it's working.
Mike
Mike
Jul 17, 2006, 1:01 pm
#1207
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
The last 5 rez's I've made are not showing up on My Travel Planner...
Jul 17, 2006, 1:25 pm
#1208
Join Date: Jul 2005
Location: Atlántida, Canelones, Uruguay (MVD) and rarely GNV
Programs: AV LifeMiles, CM ConnectMiles, BA Exec Club. Former:ex-ASGold, ex-UA1K, ex-COPlat, ex-NWGold.
Posts: 2,673
What's weird is now Starwood's site is down too. Get " The system is temporarily unavailable..."
Strange coincidence for two major hotel chain sites to be down at about the same time! Probably nothing more than that, unless somebody is really upset about award availability and is doing a DDOS!
Strange coincidence for two major hotel chain sites to be down at about the same time! Probably nothing more than that, unless somebody is really upset about award availability and is doing a DDOS!
Jul 17, 2006, 1:27 pm
#1209
Suspended
Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Fine here, all reservations etc listed etc.
Just love those "sky is falling AGAIN !!!" posts
mike
Just love those "sky is falling AGAIN !!!" posts
mike
Jul 17, 2006, 2:05 pm
#1210
Join Date: Feb 2003
Location: New York, NY, USA
Programs: Gold on Continental; Diamond at Hilton & Hyatt
Posts: 62
Originally Posted by MIKESILV
Fine here, all reservations etc listed etc.
Just love those "sky is falling AGAIN !!!" posts
mike
Just love those "sky is falling AGAIN !!!" posts
mike
Jul 17, 2006, 5:47 pm
#1211
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
SEA HI showed Cleveland DT rates
Had a weird thing happen about 2 hours ago. I clicked on the SEA HI from my Travel Planner to check rates. When I got to the page that shows available rates the Hampton logo was still at the top but the rates below and hotel details over to the right were for the Cleveland DT. Good grief. I've never made a reservation or even checked rates at this DT. Heaven only knows what problem at the website caused this.
I decided my reservation could wait. Be careful out there.
I decided my reservation could wait. Be careful out there.
Jul 17, 2006, 6:48 pm
#1212
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
Originally Posted by kcctravel
is there a need to start a new thread everytime this happens or is it taboo to add on to an old thread? I've noticed this on a quite a few other threads...so I thought I would ask.
YES! :-:
Hopefully, someone from HH montiors this board and they can feel our pain...
Jul 18, 2006, 7:48 am
#1213
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by theblakefish
YES! :-:
Hopefully, someone from HH montiors this board and they can feel our pain...
Hopefully, someone from HH montiors this board and they can feel our pain...
Personally, I think all information on a similar topic should be in one thread as a member can read all the information in ONE place and see how a particular property or subject has been addressed over a period of time instead of opening 2 or three threads on the same topic, which becomes time consuming.
...now back to our main story.
I hope this little "glitch" doesn't affect reservations or those trying to confirm/book new reservations.
Jul 18, 2006, 8:59 am
#1214
Suspended
Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Originally Posted by theblakefish
YES! :-:
Hopefully, someone from HH montiors this board and they can feel our pain...
Hopefully, someone from HH montiors this board and they can feel our pain...
Every travel related has periods when they are down. In general Hilton.com tends to down less than most.
Ever use the SPG site? I bet for number of times that HH.com is down they are ten times that much.
Luckily most here manage to exercise tremendous restraint is not posting such every time, but its amusing ( to me at least ) that often of those who post this " breaking superduper news" cannot seem to resist in inserting a little mini rant
mike.
Jul 24, 2006, 11:03 am
#1215
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
Here's a little mini-rant, just for you, Mike.
I'm forced to check my profile before every stay, because more often than not my earnings preference has defaulted to points+variable miles, which is the worst one for me. If I don't catch it in time, it means another call to Hilton, and lately, I haven't been getting through the the real Diamond Desk.
My default airline changes, too, so I have to hunt down the miles on several different sites.
I'm forced to check my profile before every stay, because more often than not my earnings preference has defaulted to points+variable miles, which is the worst one for me. If I don't catch it in time, it means another call to Hilton, and lately, I haven't been getting through the the real Diamond Desk.
My default airline changes, too, so I have to hunt down the miles on several different sites.