[ARCHIVE to 2015] Problems and Issues with Hilton Family Internet Web Sites
Jan 23, 1999, 11:59 am
#1
Original Member
Original Poster
Join Date: May 1998
Location: Richmond, VA
Posts: 778
[ARCHIVE to 2015] Problems and Issues with Hilton Family Internet Web Sites
Oh well, the Hilton Honors balance website has been 'broken' for two days now:
http://www.hilton.com/hhonors/account/index.html
Not that it has really been much help while alive. Worse than UAL. Weeks late, and no real deatail of transaction postings.
http://www.hilton.com/hhonors/account/index.html
Not that it has really been much help while alive. Worse than UAL. Weeks late, and no real deatail of transaction postings.
Jan 23, 1999, 2:40 pm
#2
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
It is available (and has been for the last few days for me) on the secure server. Add the s after HTTP as below:
https://www.hilton.com/hhonors/account/index.html
https://www.hilton.com/hhonors/account/index.html
Jan 23, 1999, 8:21 pm
#3
Original Member, Ambassador: External Miles and Points Resources
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,611
The whole Hilton website has been quirky lately. I've been making reservations for upcoming trips and sometimes it takes 'em, sometimes it doesn't, sometimes I cant get into the site at all...
Jan 24, 1999, 5:55 am
#4
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
While I haven't had the problems you're talking about, the Hilton web site is one of the slowest I use (in both ways - very slow loading pages, and many days/weeks to update points).
I use their "personal home page" feature first, and when I check my points, I don't have to re-enter my account number or pin.
Dave
I use their "personal home page" feature first, and when I check my points, I don't have to re-enter my account number or pin.
Dave
Jan 24, 1999, 1:54 pm
#5
Commander Catcop
Join Date: May 1998
Posts: 10,259
I say DITTO to you NJDavid. I was just pricing rates on the HIlton site and each time I wanted to go to a new area it's wait, and wait, and wait, and ZZZZZZ.
I think Hilton needs to do what FlyerTalk did and upgrade their software.
Even logging on the site adds a few grey hairs to my head! CATMAN
I think Hilton needs to do what FlyerTalk did and upgrade their software.
Even logging on the site adds a few grey hairs to my head! CATMAN
Jan 25, 1999, 7:33 am
#6
Original Member
Original Poster
Join Date: May 1998
Location: Richmond, VA
Posts: 778
Well, I have NOT been able to access that site -- I get a blank "form" surrounded by the HHonors shell. I get this from the office as well from home.
Maybe it's me, but it does not open...
Maybe it's me, but it does not open...
Jan 25, 1999, 8:05 am
#7
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
If you definitely typed in HTTPS (with the s) and it comes up as the blank shell, you are not obtaining a secure socket.
Possible reasons include:
your browser may be too old a version
Your internet access may not allow secure connections
Try a newer version of the browser you use. Good luck.
Dave
Possible reasons include:
your browser may be too old a version
Your internet access may not allow secure connections
Try a newer version of the browser you use. Good luck.
Dave
Jan 28, 1999, 7:46 am
#8
Original Member
Original Poster
Join Date: May 1998
Location: Richmond, VA
Posts: 778
Again, I do not know if it is just me, but when I select "HHonors balance," I do not get the https: secure socket.
If I add the "s," however, all works fine.
If I add the "s," however, all works fine.
Mar 11, 1999, 7:27 am
#9
Original Member, Ambassador: External Miles and Points Resources
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,611
website woes
For 3 days, I've been trying to get on the Hilton website to no avail. I either get a no-connection-with-server error or I get to a Hilton page that says they are experiencing problems with their website.
I've tried:
http://www.hilton.com AND
https://www.hilton.com
I'v also tried connecting via Yahoo and Lycos links, again with no success.
Anyone else having this problem, or is it "operator error"????
I've tried:
http://www.hilton.com AND
https://www.hilton.com
I'v also tried connecting via Yahoo and Lycos links, again with no success.
Anyone else having this problem, or is it "operator error"????
Mar 11, 1999, 8:22 am
#10
Original Member
Join Date: May 1998
Location: Pasadena, CA. USA
Posts: 1,438
I have problem connecting to the site as well using a variety of methods, which leads me to think it is a problem with their site/server.
Mar 11, 1999, 9:38 am
#11
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,257
8:30am PT -- The Hilton website is definetly down.
Mar 11, 1999, 3:34 pm
#12
Original Member
Join Date: May 1998
Posts: 1,934
The Hilton website is up as I just checked
my balance.
my balance.
Apr 6, 1999, 4:01 am
#13
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
Problems and Issues with Hilton Family Internet Web Sites: Please Report Them Here
Is anyone else having an almost impossible time connecting? I get in one out of every 10 tries. REALLY ANNOYING!!
Apr 6, 1999, 4:31 am
#14
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,041
the same with me, just now:
The host 139.61.7.12 could not be contacted
Apr 6, 1999, 9:37 am
#15
Join Date: Feb 1999
Location: DEN, UA PE, Hilton Gold, ** Reactivate Delete Feature**
Posts: 650
I've had the same problem the last several days. -Q-
[This message has been edited by QuantumLeap (edited 04-06-99).]
[This message has been edited by QuantumLeap (edited 04-06-99).]