[ARCHIVE to 2016] Gold/Diamond Breakfast at Hilton family properties
#916
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
No EL. Last time I stayed there was given full breakfast with no upgrade charge as a diamond and I believe it was $4 for golds.
#917
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Hilton Seattle Airport has modified their policy somewhat. The breakfast coverage remains the same; however, there's an alternative possibility of a different coupon covering either a free appetizer, or $8 off the lunch/dinner menu.
I used it the other day for a $13 appetizer at dinner.
I used it the other day for a $13 appetizer at dinner.
#918
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
And the first posts are up to date. However...
FlyerTalkers are reminded that as per the first post, this thread is not the place to ask for information on unlisted hotels nor queries on "the latest info" on listed hotels. Also, please try to refrain from off-topic discussions on lounge opening hours etc. You are welcome to make this sort of post in the thread specific to the hotel.
#919
Join Date: Aug 2011
Location: Berlin, Germany
Programs: HHonors (Diamond), SPG, Marriott Rewards, ALoyalty, Club Carlson, M&M
Posts: 117
Hilton London Kensington (UK)
Continental breakfast in lounge only (close to intermediate with scrambled eggs, sausages, baked beans and hash browns).
Moreover, I had a very strange experience here. When I first asked for breakfast, the lady at the entrance to the breakfast room asked for my room number, looked it up in her computer and began to laugh while looking at her screen. Then she said: "Breakfast is not included in your room rate." (Imagine this with a Russian accent.) This may not seem too peculiar in itself, but it paralleled my check-in experience in an eerie way. When I handed over my credit card and Diamond card upon check-in, the guy at the reception said: "We've given you a ...", pausing, looking incredulously at his screen and starting to laugh, then regaining composure: "Sorry, a double guestroom facing the street." (That was the exact room I booked, so, no upgrade, no Executive room, but lounge access.) I am still puzzled by their reactions. I wonder what the hell they could have seen on their screens when looking up my booking. "Another of those @!#$ing Diamond guests, don't you dare giving him a room upgrade, breakfast in the restaurant or complimentary water in his room!" (Yes, no water.) I have never been to that hotel before (and probably will never go again) and I don't have a history with Hilton as a generic complainer - so this remains a total mystery to me.
Moreover, I had a very strange experience here. When I first asked for breakfast, the lady at the entrance to the breakfast room asked for my room number, looked it up in her computer and began to laugh while looking at her screen. Then she said: "Breakfast is not included in your room rate." (Imagine this with a Russian accent.) This may not seem too peculiar in itself, but it paralleled my check-in experience in an eerie way. When I handed over my credit card and Diamond card upon check-in, the guy at the reception said: "We've given you a ...", pausing, looking incredulously at his screen and starting to laugh, then regaining composure: "Sorry, a double guestroom facing the street." (That was the exact room I booked, so, no upgrade, no Executive room, but lounge access.) I am still puzzled by their reactions. I wonder what the hell they could have seen on their screens when looking up my booking. "Another of those @!#$ing Diamond guests, don't you dare giving him a room upgrade, breakfast in the restaurant or complimentary water in his room!" (Yes, no water.) I have never been to that hotel before (and probably will never go again) and I don't have a history with Hilton as a generic complainer - so this remains a total mystery to me.
#920
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
Thanks for the info. If you're curious, lodge a Data Protection Act request with the hotel; for £10 they must disclose all information on their files about you.
#921
Join Date: Sep 2011
Location: SFO/SMF
Programs: Holder of six "persona non-grata" awards
Posts: 1,914
DT Arctic Club, Seattle WA
Diamonds get voucher good for Continental or $12 towards any menu item; both taken in their restaurant, Juno. Voucher ONLY good for breakfast.
#922
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Doubletree Raleigh-Cary - Cary, NC
Golds and Diamonds receive a voucher good for a full breakfast buffet in the lobby. This is similar to HGI style food...cereal, yogurt, breads, hot options of scrambled eggs, bacon, sausage, oatmeal and cooked to order options of waffles and omelets.
#923
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,024
Hilton Newcastle-Gateshead
First stay here and no problem at having breakfast in either the lounge or the restaurant as a Diamond. If there was a change in breakfast policy here last year, it has seemingly been reversed.
First stay here and no problem at having breakfast in either the lounge or the restaurant as a Diamond. If there was a change in breakfast policy here last year, it has seemingly been reversed.
#924
Join Date: Aug 2012
Location: New York
Posts: 158
Thought I'd edit one.
I was at this hotel a few weeks ago. It's cold buffet in restaurant (no lounge); upgrade to hot buffet for $10 (Waffles, Omelettes, Sausage, Bacon). Also they charge $2 for gratuity per plate.
Hilton Boston Downtown Financial District: Continental breakfast in restaurant (no lounge); omelette for $8, no hot buffet
Last edited by AnthonyF1227; Jul 11, 2013 at 12:56 pm
#925
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
That's crazy charging a gold or diamond $2 for a gratuity.
#926
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
Update to Hilton San Francisco, California, Union Square.
Golds receive a voucher for starbucks good for one coffee drink, a piece of fruit and a pastry. Diamonds can also use the voucher in the restaraunt for the continential buffet and recently they have been allowing it to be used on the full hot buffet as well. Diamonds can also use the voucher at starbuck's with the same value that it has for a gold. No lounge but the front desk agents will give diamodns extra vouchers sometimes to use at Starbucks later in the day.
Golds receive a voucher for starbucks good for one coffee drink, a piece of fruit and a pastry. Diamonds can also use the voucher in the restaraunt for the continential buffet and recently they have been allowing it to be used on the full hot buffet as well. Diamonds can also use the voucher at starbuck's with the same value that it has for a gold. No lounge but the front desk agents will give diamodns extra vouchers sometimes to use at Starbucks later in the day.
#927
Join Date: Aug 2012
Location: New York
Posts: 158
Odd since I was there on June 23rd. Unless maybe they change it based on the day? Also, I'm gold, so maybe that's the difference.
#928
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
SPAIN
Doubletree by Hilton Hotel & Spa Empordą - Full Breakfast in restaurant
Doubletree by Hilton Hotel & Spa Empordą - Full Breakfast in restaurant
#929
Join Date: Feb 2009
Location: UK
Posts: 774
Only experience last year for ref was asking for full breakfast on checkin meaning to pay for an upgrade. Reception guy very.confused ('but sir you already have breakfast in the lounge') but I insisted bacon was a necessity and he gave me my voucher, but it never appeared on the bill.
So at the least it now seems automatic that you are offered. will report back after couple of nights on the 22nd.
#930
Join Date: Nov 2012
Location: MSP
Programs: HH Diamond, Bonvoy Titanium, Delta, UAL
Posts: 13
Hilton Houston North
Free breakfast in Executive Lounge on 16th floor (Continental breakfast including some European style offereings like cold meat & cheeses tray, plus some American style offerings including fruit, cereal, yogurt, scrambled eggs, toast, pastries, juice, coffee/latte machine). Overall, a nice lounge and a good breakfast.