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-   -   Consolidated "Lifetime Diamond - Experiences, Questions, Is It Worth It?" thread (https://www.flyertalk.com/forum/hilton-hilton-honors/1637820-consolidated-lifetime-diamond-experiences-questions-worth-thread.html)

Schnit Aug 22, 2022 1:56 pm


Originally Posted by lsquare (Post 34536217)
:confused::confused::confused:

I don't think that's what he said. If the hotel doesn't see any distinction between LTD and Diamond, then they don't really know how you acquire the status.

Many comments above state they are acknowledged as lifetime diamond, so clearly that is indicated.

All he said was there is no Aspire vs qualified old fashion way indicator.

lsquare Aug 22, 2022 2:01 pm


Originally Posted by Schnit (Post 34536232)
Many comments above state they are acknowledged as lifetime diamond, so clearly that is indicated.

All he said was there is no Aspire vs qualified old fashion way indicator.

Oh, I see.

SFO 1K Aug 22, 2022 3:22 pm

They CAN tell if you are Lifetime Diamond. They cannot tell is your Diamond via Aspire or Diamond the hard way.

evanspa1 Aug 22, 2022 5:01 pm

My LT diamond status was only mentioned once at check-in at the Hilton Cambridge, UK.

Only published difference I've seen (before I became LT) was at the Hilton Phoenix Airport which said LT diamond didn't need to pay a supplement to upgrade from the continental to the full buffet

pauleeepaul Aug 23, 2022 9:38 pm


Originally Posted by hfly (Post 34506772)
BTW, and I cannot remember his handle, we have the guy on here from Cairo, who has "lived" at one of the Hilton Cairo properties for over a decade. He has an excellent rate, he and his wife tag team every 30 days, and they both are Lifetime Diamonds.

You are thinking of Phil the Flyer, and his posts are educational and entertaining.

lsquare Aug 23, 2022 11:36 pm


Originally Posted by pauleeepaul (Post 34540489)
You are thinking of Phil the Flyer, and his posts are educational and entertaining.

Link? Sounds interesting...

escape4 Aug 24, 2022 11:44 pm


Originally Posted by SFO 1K (Post 34536536)
They CAN tell if you are Lifetime Diamond. They cannot tell is your Diamond via Aspire or Diamond the hard way.

If they cannot tell the difference between a 60-night Diamond vs an Aspire Diamond, but they can tell the difference between Diamond vs LT Diamond, then it's even more of a reason to believe that the step up in treatment from Diamond to LTD has potential to be significant. It's simply up to hotels to execute in real life and if they do so, I will be interested in LTD status.

lsquare Aug 25, 2022 12:04 am


Originally Posted by escape4 (Post 34543482)
If they cannot tell the difference between a 60-night Diamond vs an Aspire Diamond, but they can tell the difference between Diamond vs LT Diamond, then it's even more of a reason to believe that the step up in treatment from Diamond to LTD has potential to be significant. It's simply up to hotels to execute in real life and if they do so, I will be interested in LTD status.

Is it confirmed though? It doesn't seem like there are enough dps for me to believe that is the case. It would be nice if a Hilton rep can address this once and for all. Either way, I still need 10 years and 1000 nights. I think I'll get to 1000 nights before I hit the ten-year mark, but we'll see.

escape4 Aug 25, 2022 4:43 am


Originally Posted by lsquare (Post 34543504)
Is it confirmed though? It doesn't seem like there are enough dps for me to believe that is the case. It would be nice if a Hilton rep can address this once and for all. Either way, I still need 10 years and 1000 nights. I think I'll get to 1000 nights before I hit the ten-year mark, but we'll see.

I think what's confirmed is that they could see the difference between LTD and Diamond. What's most likely property dependent is whether they pay attention to that information, and if they notice, whether they differentiate upgrades or not. Before we conclude on what percentage of hotels would give better upgrades to LTD than Diamonds, like you said we would need a lot of data points. What we have here in this thread is a start but we are nowhere near reaching anything conclusive and the situation might even be fluid in future years so conclusions we might draw in 2023 could be different than 2024.

escape4 Aug 25, 2022 4:45 am


Originally Posted by SFO 1K (Post 34535681)
Resorts World Manila booked a pool view king, upgraded to a King Premium Suite.
Resorts World Las Vegas Conrad, booked city view king, received upgrade to Strip View Suite.
DoubleTree Dallas Love Field booked basic King room, received corner suite

This is solid for LTD suite upgrades :tu:

Cynicor Aug 25, 2022 5:01 am

My understanding of their CRM software is they CAN see heaps. But the often choose not to see anything other than just what pops up on the screen. I have no evidence for this though, just is what I’d seen and heard on this/similar forums.

Andriyko Aug 25, 2022 5:18 am


Originally Posted by lsquare (Post 34543504)
Is it confirmed though? It doesn't seem like there are enough dps for me to believe that is the case. It would be nice if a Hilton rep can address this once and for all. Either way, I still need 10 years and 1000 nights. I think I'll get to 1000 nights before I hit the ten-year mark, but we'll see.

Just because a hotel can see that someone is a LTD does not mean that they would treat the person any differently than a regular Diamond. LTD is just a Diamond status. The only thing a Hilton rep can confirm is that LTDs will be given all of the Diamond perks. Nobody can predict what an individual hotel would do but they are not required to do anything special. Someone wrote in the automatic upgrade thread that LTDs are supposed to be prioritized for better upgrades but I have not noticed that - it is the same Deluxe/Executive rooms and then a possible manual upgrade to a better room if the hotel feels like it.

The Road Goes On Forever Aug 25, 2022 3:48 pm


Originally Posted by escape4 (Post 34543835)
I think what's confirmed is that they could see the difference between LTD and Diamond. What's most likely property dependent is whether they pay attention to that information, and if they notice, whether they differentiate upgrades or not. Before we conclude on what percentage of hotels would give better upgrades to LTD than Diamonds, like you said we would need a lot of data points. What we have here in this thread is a start but we are nowhere near reaching anything conclusive and the situation might even be fluid in future years so conclusions we might draw in 2023 could be different than 2024.

A desk agent can see LTD but they have to know where to look. If you are looking at the arrivals screen in OnQ there is nothing there (I have no idea what the arrivals screen would look like in Opera). You're either a D or G or S or B. No such thing as LT or LTD. Just like the Guest Dossier pop up that should be looked at for every check in because it has a lot of good information (including LTD status) can be suppressed easily without reading it. If an agent chooses to do check ins like that they would have no clue.


Originally Posted by Cynicor (Post 34543859)
My understanding of their CRM software is they CAN see heaps. But the often choose not to see anything other than just what pops up on the screen. I have no evidence for this though, just is what I’d seen and heard on this/similar forums.

What do you define as heaps?


Originally Posted by Andriyko (Post 34543881)
Just because a hotel can see that someone is a LTD does not mean that they would treat the person any differently than a regular Diamond. LTD is just a Diamond status. The only thing a Hilton rep can confirm is that LTDs will be given all of the Diamond perks. Nobody can predict what an individual hotel would do but they are not required to do anything special. Someone wrote in the automatic upgrade thread that LTDs are supposed to be prioritized for better upgrades but I have not noticed that - it is the same Deluxe/Executive rooms and then a possible manual upgrade to a better room if the hotel feels like it.

Funny on that last point. I just recently went through some of the annual training that Hilton requires and in terms of digital key & upgrade priorities, LTD is not mentioned which isn't surprising since LTD is not a separate tier that requires anything additional from a property's prospective. If a property chooses to do anything additional it's very much an LSOP, not a Hilton SOP. Overall upgrades are like late checkouts, it's all subjective property to property, shift to shift, desk agent to desk agent.

escape4 Aug 26, 2022 3:27 am


Originally Posted by The Road Goes On Forever (Post 34545517)
A desk agent can see LTD but they have to know where to look. If you are looking at the arrivals screen in OnQ there is nothing there. You're either a D or G or S or B. No such thing as LT or LTD.

I just recently went through some of the annual training that Hilton requires and in terms of digital key & upgrade priorities, LTD is not mentioned which isn't surprising since LTD is not a separate tier that requires anything additional from a property's prospective.

Not shooting the messenger but this is definitely not good news for the value of LTD

lincolnjkc Aug 26, 2022 3:38 am


Originally Posted by escape4 (Post 34546577)
Not shooting the messenger but this is definitely not good news for the value of LTD

Not disagreeing but was there anywhere where Hilton said (or even implied) otherwise? I've always thought it was fairly clear that "Lifetime Diamond" isn't a separate tier but a method of acquiring Diamond status (just like "Credit Card Diamond" also isn't a separate tier)... While of course as a LTD I'd like to receive more perks/special treatment (especially as I continue to consume enough nights to qualify for Diamond the regular way) I don't expect any different and I don't feel Hilton has given any reason to expect any different as standard.


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