DoubleTree by Hilton Hotel Johor Bahru {MYS}
Jul 14, 2014, 12:40 am
#61
Original Poster
Join Date: Jun 2013
Programs: HHonors Diamond
Posts: 410
What about National Day?
Who interested in going please register with gummibar.
I can confirm the staycation deal PR42WP is loaded BUT you have to book 2 day stay. Problem is whether you get lounge access as well.
Last edited by InvestorTiger; Jul 14, 2014 at 12:55 am
Jul 14, 2014, 1:15 am
#62
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
I'm hoping for an upgrade and or lounge access as gold.
just a short getaway
Jul 14, 2014, 4:47 am
#64
Original Poster
Join Date: Jun 2013
Programs: HHonors Diamond
Posts: 410
Great.. Do you guys drink alcohol? Since gummibar is a diamond member, can we get his assistance to contact the property to affirm that gold members get the lounge access then perhaps we can take up his suggestion of having a staycation on National Day in JB.
Who else is interested?
Last edited by InvestorTiger; Jul 14, 2014 at 4:57 am
Jul 14, 2014, 6:05 am
#65
Join Date: Aug 2013
Posts: 12
anyway u all can add my line:shinkun_cedric
Jul 17, 2014, 4:01 am
#67
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
Is [email protected] the email of the hotel? No response for quite awhile..
Jul 17, 2014, 4:03 am
#68
Original Poster
Join Date: Jun 2013
Programs: HHonors Diamond
Posts: 410
Is [email protected] the email of the hotel? No response for quite awhile..
What u need to know? We can assist u
Jul 17, 2014, 8:02 am
#69
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
Jul 17, 2014, 8:13 am
#70
Original Poster
Join Date: Jun 2013
Programs: HHonors Diamond
Posts: 410
I only said they needed better recognition only. You go try once then u come back and tell us good or not
Jul 20, 2014, 7:41 pm
#72
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
No executive lounge access for gold.
Based on their website, there is almost no difference between the regular "guest room" and deluxe room other than the view?
Question is: Should i pay the 50rm++ upgrade if i want lounge access or hope for the best?
Dear x,
Thank you for your email. As Hilton HHonors member we value your loyalty.
To assist in future, I attach a link below where you can check your benefits;
http://hhonors3.hilton.com/en/explor...its/index.html
As outlined in your benefits, I can answer your questions as follows;
Room upgrade: as you have booked a Guest Room, you will be entitled to an upgrade to the next room category, which is Deluxe. If you wanted to obtain an upgrade to the Executive level, you could pay the RM 50++ to upgrade to deluxe and this would then give you an automatic upgrade to the Executive level
Room Type and preference: you have booked a twin double bedded room. I will ask Reservations to update your request for non smoking and high floor. We will look to place you on the Hilton HHonors floor, which is the highest non Executive floor
Check Out time: as a Hilton HHonors Gold member, you are entitled to a late check out. This is best confirmed at the time of check in when we know the level of arriving guests on the day of your departure.
Breakfast: This will depend on how you have selected your “My Way” benefits in your Hilton HHonors profile. You can check this on-line by logging on to the HH profile. Again, if you pay the upgrade to deluxe and we then upgrade you to Executive level, breakfast would also be included.
Let us know if we can assist further.
regards
Simon McGrath General Manager
Thank you for your email. As Hilton HHonors member we value your loyalty.
To assist in future, I attach a link below where you can check your benefits;
http://hhonors3.hilton.com/en/explor...its/index.html
As outlined in your benefits, I can answer your questions as follows;
Room upgrade: as you have booked a Guest Room, you will be entitled to an upgrade to the next room category, which is Deluxe. If you wanted to obtain an upgrade to the Executive level, you could pay the RM 50++ to upgrade to deluxe and this would then give you an automatic upgrade to the Executive level
Room Type and preference: you have booked a twin double bedded room. I will ask Reservations to update your request for non smoking and high floor. We will look to place you on the Hilton HHonors floor, which is the highest non Executive floor
Check Out time: as a Hilton HHonors Gold member, you are entitled to a late check out. This is best confirmed at the time of check in when we know the level of arriving guests on the day of your departure.
Breakfast: This will depend on how you have selected your “My Way” benefits in your Hilton HHonors profile. You can check this on-line by logging on to the HH profile. Again, if you pay the upgrade to deluxe and we then upgrade you to Executive level, breakfast would also be included.
Let us know if we can assist further.
regards
Simon McGrath General Manager
Guest Rooms:
Feel at home in a comfortable guest room, decorated in natural light wood tones and equipped with modern amenities including a spacious work area, WiFi, a 40” HDTV with cable channels and a mini-bar. Refresh in the stylish bathroom, which features a walk-in shower and a unique, glass feature wall in the shower, flooding the bathroom with natural light.
Deluxe Guest Rooms:
Enjoy the striking view over the Straits of Johor from your Deluxe guest room, decorated in natural light wood tones and equipped with modern amenities including a spacious work area, WiFi, a 40-inch HDTV with cable channels and a mini-bar. Refresh in the stylish bathroom, which features a walk-in shower and a unique, glass feature wall in the shower, flooding the bathroom with natural light.
Feel at home in a comfortable guest room, decorated in natural light wood tones and equipped with modern amenities including a spacious work area, WiFi, a 40” HDTV with cable channels and a mini-bar. Refresh in the stylish bathroom, which features a walk-in shower and a unique, glass feature wall in the shower, flooding the bathroom with natural light.
Deluxe Guest Rooms:
Enjoy the striking view over the Straits of Johor from your Deluxe guest room, decorated in natural light wood tones and equipped with modern amenities including a spacious work area, WiFi, a 40-inch HDTV with cable channels and a mini-bar. Refresh in the stylish bathroom, which features a walk-in shower and a unique, glass feature wall in the shower, flooding the bathroom with natural light.
Jul 20, 2014, 7:47 pm
#73
Join Date: Dec 2013
Location: Singapore
Programs: HHonors Gold, Marriott Bonvoy Titanium
Posts: 362
I think on paper, they play by the rules. However, if you ask nicely when you check in, they may upgrade you.
I was in a similar situation for Hilton Singapore. When I checked in, I kindly asked whether I was upgraded to an Executive floor (as a gold), initially the receptionist said no...then i gave a sad-ish face and commented "oh"
and the receptionist kinda got the message that i wasn't too pleased. He then did some changes and offered me an executive floor room...So...just give it a try and see whether you are lucky!
I was in a similar situation for Hilton Singapore. When I checked in, I kindly asked whether I was upgraded to an Executive floor (as a gold), initially the receptionist said no...then i gave a sad-ish face and commented "oh"
and the receptionist kinda got the message that i wasn't too pleased. He then did some changes and offered me an executive floor room...So...just give it a try and see whether you are lucky!
Jul 20, 2014, 7:50 pm
#74
Original Poster
Join Date: Jun 2013
Programs: HHonors Diamond
Posts: 410
Just pay la...... 20 sing onli mah
Jul 20, 2014, 9:41 pm
#75
Join Date: Dec 2010
Location: Singapore
Programs: BW Diamond, SPG Gold, HHonors Gold, Priority Club Plat Ambassador, Club Carlson Gold, M&C Gold
Posts: 313
The e-standby upgrade is only rm37+ to deluxe room. This may be the cheaper option to upgrade to exec room for Golds.