turtlemichael

Now I just need the Western Australian government to let me in! The Executive Lounge move is very welcome and no doubt a response to the new competition in Perth. Are the 32 new rooms created from a reduction in size of the existing two room stock?

QF WP

Stayed there for 3 nights last week and good to see some of the existing staff still there (even after the 10 month shutdown with the renovations). Jocelyn at Front Desk, Paola at Breakfast. There are still some rooms not available as they couldn't give me my usual Diamond upgrade to Queen Suite (my favourite, small than King Suite and more manageable). The foyer and Executive Lounge are a huge benefit to the property - especially considering the new Ritz Carlton and DoubleTree Elizabeth Quay

Now if I can work out how to post the photos...


New street frontage


Front Desk


New spacious foyer to LHS of Front Desk


New Executive Lounge entrance - 100m up from Front Desk


From rear of EL looking back at doorway entrance and reception desk


New King Room


King Room from window back to door


Paola at Breakfast

shillard

Thanks for the fresh review! I'm there in 2 weeks for 6 nights. Looking for it.

36902BRF

I recently stayed here as a Hilton Diamond on a cash booking for the lowest level room (points didn't make sense given the cash rates). I was upgraded without asking to what I'd describe as a double sized room. Looking at the floor plan on the back of the door the room was basically twice the size a a regular room but not a suite. By the standards of Hilton upgrades I'd consider it a win. Overall the hotel is a good value and is well located. It was a 20 min walk from the train station (I took the train in from the airport).

My only real complaints are the executive lounge and breakfast. The executive lounge while excellent by US standards was certainly less than either the Grand Sheraton in Sydney or the Grand Hyatt in Melbourne. While I never ate breakfast in the lounge so cannot comment on that, it was basically some granola bars, apples and soft drinks out during the day and even then the granola bars weren't always put out. I can live with that but it was less than I usually see. The hors d'oeuvres in evening were certainly decent but again worse than what I experienced elsewhere in Australia but my real complaint was they only put stuff out at 5 PM and didn't replenish again so basically between 5:45 and 7 PM there was very little left to eat. It was hit it early or miss out. The wireless network was also very poor in the lounge while I was there both on my phone and my laptop. Effectively it was unusable. The wireless network was fine in my room.

Breakfast was my other mild complaint. As a Diamond you only get a continental breakfast buffet in restaurant there is an upgrade fee (I think AUD$10) for the full buffet. The full buffet wasn't particularly what I was looking for but I haven't stayed at a Hilton before that does something like this.

Overall for the cash rate I paid it is a decent value and I'd stay here again.

shillard

I've now sworn off this property - which is a shame because the location is great and I really used to like it.

The pool seems to be out of service half the time, and is tiny anyway.

Water pressure in the showers is an absolute joke - Hilton Kuching is better and that's really saying something.

As others have observed the catering is a bit povo.

Staff have always been excellent but hard product is just crap for the money. I now stay at either Crown Towers or Metropole (depending on price) and it is a much better experience.

lcohen999

I spent two nights here and was absolutely fine by it. Some of the complaints are valid from above about the EL...but it is still nice to have an EL.

Breakfast there had hot items (eggs, hashbrowns, etc) and the stuff in the evening was fine...but not replenished.

I think I've stayed at that hotel enough times I've been in every room type. This time was an 'executive' room. Renovations are nice, those rooms were getting very dated.

Overall, I don't have any complaints. I want to try the DT Waterfront my next time in WA though. From the outside on my run, looks beautiful.

QF WP

You may also see some of the staff from Parmelia down at the DT Waterfront. It's a lovely view but a decent walk to see clients up in the CBD.

lcohen999

All 3 Hilton properties in Perth are owned by the same person/group

3rdworldresident

Any recent stay report here?

TIA

lcohen999

What would you expect to change?

QF WP

Here's my most recent review in November 2023: https://www.australianfrequentflyer....2/post-2628258 (too much work to re-post here)

perthite

The DTs are owned by SKS. the Hilton by Hawaiian.

ademanuele

We will be visiting Perth in January and I will have Diamond status by then. I have read mixed reviews of the hotel, including from friends in Perth. Is it worth staying at the Parmelia Hilton for the free breakfast, room upgrade and executive lounge or are we better staying somewhere else?