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My Way's Preference resetting after logging out

My Way's Preference resetting after logging out

Old Feb 1, 12, 2:27 am
Original Poster
Join Date: Jan 2003
Posts: 3,206
My Way's Preference resetting after logging out

For the past few weeks, I have been trying to change My Way for HGI from 750 points to free breakfast. It seems to work fine after I hit SAVE. But once I log out and log back in, it reset back to 750 points. Anyone else seeing this?
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Old Feb 1, 12, 3:43 am
Join Date: Dec 2011
Posts: 115
i'm having the same problem with my account for over two years now. told hhonors about it, they wanted to look into it - nothing changed.

but the hotels always had my beforehand selected vip benefits listed in my reservation - despite the selection showing when i logged into the account again.
summer01 is offline  
Old Feb 1, 12, 5:29 am
Join Date: Nov 2011
Location: Guernsey, Channel Islands
Programs: BA Bronze, HH Diamond, A-Club Plat, Club Carlson Gold Elite, Marriott Gold, IHG Spire Ambassador
Posts: 353
I have been trying for the last couple of years to get the Hilton website to accept my updated email subscription preferences.

They have been forgotten many times!

evapor8 is offline  

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