Consolidated "Late Check Out" thread
#46
Join Date: Nov 1999
Location: Los Angeles, CA, USA
Programs: AA PLT, SPG GLD, PC PLT SPIRE
Posts: 4,531
I generally have been successful in obtaining late check-out when I have asked politely. Usually at least an extra hour or so, sometimes they ask "how late do you want?".
I have noticed on occasion (I think usually at the resorts) signs in the room that late check-out incurs an hourly charge up to an additional full day charge after 4:00 p.m. I have never tested/disputed these charges based on my Gold status.
I would agree that Starwood is way ahead of Hilton on this one. I have had some Starwood hotels offer evening late check-out!
[This message has been edited by onedog (edited 06-28-2002).]
I have noticed on occasion (I think usually at the resorts) signs in the room that late check-out incurs an hourly charge up to an additional full day charge after 4:00 p.m. I have never tested/disputed these charges based on my Gold status.
I would agree that Starwood is way ahead of Hilton on this one. I have had some Starwood hotels offer evening late check-out!
[This message has been edited by onedog (edited 06-28-2002).]
#47
Suspended
Join Date: Jan 1999
Posts: 444
Late checkout experience at Heathrow or Paddington
Hi gang - I am Diamond HH and was wondering if anyone has had any luck with getting a complimentary late check-out at either Heathrow Hilton or at Paddington Hilton -
I would need 4:00 p.m - 6:00 p.m. - THANKS - kazman
I would need 4:00 p.m - 6:00 p.m. - THANKS - kazman
#48
Join Date: Jun 2002
Location: Andover, MA USA
Posts: 1,556
What's your success rate with late checkout
Has anyone ever been able to get a late checkout later than 1pm? Every time I need a late checkout, that's about the latest I've been able to get. Once I got a 1:30 check out (woo-hoo), but that's it. I find that most hotels seem to hate to give a late checkout. When I can get a whole extra hour, they seem to do so very begrudgingly. It would be nice if they gave you until 6pm like many Hyatts (not all, I know), or even 4pm like SPG. What are your experiences with late checkout? Are there any hotels that you've gotten a checkout later than 1pm, without an attitude? If so, please name the hotel(s) so we can give credit where credit is due.
#49
FlyerTalk Evangelist
Join Date: Apr 1999
Location: Bryn Mawr PA & Wailea HI
Posts: 15,726
About 25% success with 100PM and 10% success with 200PM requests. One nice thing if they have an executive level lounge, I have been 100% able to use it as long as I wished on my check-out day and that is perfectly OK with me (HH Diamond). Almost as good as a late room check-out.
MisterNice
MisterNice
#50
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
I was able to get a 2 pm checkout for my recent stay at the Hampton Inn in Logan, Utah. I requested it when I checked in, and the desk clerk checked her computer and said that ordinarily they only gave late checkouts until 1 p.m. but that I could have the 2 p.m checkout because "no one else has requested one" as if to say, at least at that property, that only one customer per day is allowed a 2 p.m. checkout. FWIW, I am an Hhonors Silver.
#51
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,916
Hi,
I have had luck with a 3pm check out once at the Hilton WDW.( last year- HH Diamond)
Recently 1pm at Hilton Niagara Falls ( no charge- regular check out 11am)
The following night only 12 noon check out at Doubletree NF ( reg check out 11am) otherwise automatic 50% of day room rate applied ie $155CDN!!
1pm has genrally not been a problem, only a few times have I needed 2pm and always been given it.
Only twice in 4 years of HH benefits have I been rejected past 12 noon.
Regards
TBS
I have had luck with a 3pm check out once at the Hilton WDW.( last year- HH Diamond)
Recently 1pm at Hilton Niagara Falls ( no charge- regular check out 11am)
The following night only 12 noon check out at Doubletree NF ( reg check out 11am) otherwise automatic 50% of day room rate applied ie $155CDN!!
1pm has genrally not been a problem, only a few times have I needed 2pm and always been given it.
Only twice in 4 years of HH benefits have I been rejected past 12 noon.
Regards
TBS
#52
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
At HHV last spring we had 2 connecting rooms on 2 ALON's. We had a 6 p.m. flight home and asked about late checkout and/or use of changing facililties. Was pleasantly surprised when they offered to let us keep both rooms until 6 p.m. At Palmer House Hilton last month was allowed to stay in room until 1 p.m. and use the executive lounge the remainder of the day. (HH Gold)
#54
FlyerTalk Evangelist
Join Date: Sep 2001
Location: Worcester, MA, BOS, PVD, BDL, MHT, ??ORH??
Programs: Delta Platinum, HHonors Diamond, PC Platinum
Posts: 11,928
I try not to ask
I would say I am about 50% but I try not to ask anymore. Some days are worse than others depending on the hotel, weekend late checkouts are hard to get at resorts, while weekday late checkouts seem harder to get in city center hotels.
I have learned that something often goes wrong too, like housekeeping is not notified and they keep knocking, or like at the Toronto Hilton a couple weeks ago when the key expired when we had plans tah we almost missed.
HHV denied late checkout, but gave use of shower room. Worked out ok
I have learned that something often goes wrong too, like housekeeping is not notified and they keep knocking, or like at the Toronto Hilton a couple weeks ago when the key expired when we had plans tah we almost missed.
HHV denied late checkout, but gave use of shower room. Worked out ok
Last edited by OB one; Sep 7, 2004 at 2:33 pm
#56
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,706
Everytime I've asked....
Conrad HK 4pm
Hilton SIN 6pm (4pm a few times)
Millenium Hilton 1pm (but they let me checkout in the morning and come back at 5pm to shower in their fitness center) ^
Conrad HK 4pm
Hilton SIN 6pm (4pm a few times)
Millenium Hilton 1pm (but they let me checkout in the morning and come back at 5pm to shower in their fitness center) ^
#58
Suspended
Join Date: Jul 2004
Location: MCI
Programs: AA EXP (1.5MM), Hilton/SPG/Marriott Gold
Posts: 2,335
Offord 6pm at Embasy In SJC Thurs. Just asked about checking out to catch A standby, and what if I needed to come back. They said, no big deal, and If I was out by 6pm no charge for the night.
#59
Join Date: Sep 2001
Location: San Diego
Posts: 449
I wonder if there is a difference in asking for a specific time to check out vs saying what is the latest I can check out, latest I've gotten was 2 pm somewhat begrudgingly. I've tried both and I'm around 50% 1 pm, 50% 2 pm. Getting the room till 6 pm would be great.
#60
Join Date: Jun 2004
Location: ATL
Programs: Delta DM, Marriott Plat, SPG Gold
Posts: 374
I've never been denied. Only problem I've encountered (and it's the same problem I seem to have when I call and extend my stay) is that they never remember to reprogram the keys, and I end up having to go get my key reprogramed. Ahhh the joys of technology.