AQ and the E-tkt
#1
Original Poster
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Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 57,034
AQ and the E-tkt
Being a Canadian TA, I was issuing interisland tickets on AQ last night and made a reservation as per my clients preferences in my CRS. Things were going fine until I went to actually issue the tickets and found AQ doesn't have E-ticket capability, so had to issue paper and it was a serious snafu when the hardcopy ticket printer, which is used so infrequently, misprinted a series of tickets. So my question is does AQ offer E-ticket capability at all, and if not why not? You'd think the benefits of E-tickets on a smaller regional airline would be many versus the paper chase with the old fashioned hardcopy types. BTW, this wasn't some weird itinerary with 3 airlines and some not having interline E-ticket agreements, this was a straight-up HNL-OGG-LIH-HNL AQ only ticket.
I'm not an airline CEO and don't play one on TV, but with E-tickets becoming so commonplace, why not adopt the technology? Anyone know if it's coming?
I'm not an airline CEO and don't play one on TV, but with E-tickets becoming so commonplace, why not adopt the technology? Anyone know if it's coming?
#3
Join Date: Jul 2004
Posts: 89
E-Tickets on AQ
Yes, AQ does offer e-tickets for their passengers. They also have e-ticket agreements with other major airlines(UA, CO, DL, NW, HA,etc). I once was told that interisland travel that was included with a international ticket from Canada is issued on paper tickets, I do not know if this is correct though.
Aloha
Aloha
#5
FlyerTalk Evangelist


Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,913
Both Aloha and Hawaiian offer eTickets. In fact, since the elimination of paper coupons, eTickets are a large amount of the total number of tickets sold. I don't know the exact amount, but it's something like 80%.




