Much Higher FC Fares on HA Since Computer Upgrade Last Week
May 26, 2013, 3:56 pm
#1
Original Poster
Join Date: Feb 2005
Location: SFO
Programs: Alaska MVP; Hawaiian Miles; WN Rapid Rewards A list
Posts: 350
Much Higher FC Fares on HA Since Computer Upgrade Last Week
I had been watching for several weeks HA's FC fares from OAK/SJC to OGG in October. Looked like they had some decent R/T fares around $900 that have been around for a long time. However, since their "computer upgrade" last week, the fares have jumped between $1400-2000. It could be a glitch in the new system or a specific intent to match AS's FC fares which have always been higher Any thoughts?
May 29, 2013, 12:36 pm
#2
Join Date: Nov 2003
Posts: 187
I've noticed this too. The fares seem to drop to normal levels at the end of August so maybe the fare increase is due to peak summer travel.
I've also noticed that they've introduced a new "C" fare bucket which seems to be higher than "A" but lower than "P" in the first class hierarchy. The web booking system doesn't seem to know what "C" class is yet as it cannot bring up a proper seat map for seat assignments. I had to book without seat assignments then call in to have them assign the seats in F over the phone.
I've also noticed that they've introduced a new "C" fare bucket which seems to be higher than "A" but lower than "P" in the first class hierarchy. The web booking system doesn't seem to know what "C" class is yet as it cannot bring up a proper seat map for seat assignments. I had to book without seat assignments then call in to have them assign the seats in F over the phone.
Jun 14, 2013, 6:24 pm
#5
Join Date: Jun 2011
Location: HNL
Programs: HA, UA, DL, HHonors, Hyatt, Chase
Posts: 79
not to mention all super saver HNL to LAS is gone as well. And I mean absolutely all. not a single 35k available from today till 330 days out. before, availability was pretty good with at least 50% of days having super saver level awards. hopefully this will change.
Jun 19, 2013, 10:04 am
#6
Join Date: Nov 2005
Location: CO
Posts: 181
I've never been able to book a 35k award. I go through to purchase, and get an error that refers me to tech support. They insist that someone else purchased it the same time as me(though passenger controls suggest otherwise). Every. Single. Time.
I was hoping the computer 'upgrade' would fix this, but it sounds like it's just made it worse.
I was hoping the computer 'upgrade' would fix this, but it sounds like it's just made it worse.