Boyd BConnected

Old Jul 30, 19, 4:20 pm
  #1  
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Join Date: May 2008
Location: PHL (kinda, no airport is really close)
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Boyd BConnected

Does anyone have any insight into Boyd BConnected?

I stay at Orleans every month and usually play a total of about 12 hours of $10 blackjack or craps. Their tiers are:
Ruby: 0-750
Sapphire: 750-15000
Emerald and above: 15000+

For my play I usually get around 100 tier credits a day - I would say roughly multiply average bet by hours. I seem to get more if I tip. However I will never hit 15K tier points in a year. I have 8000 slots points on my card which will roughly buy me lunch. I've never asked a pit boss for any comps.

For a while I was getting two free weeknights a month (no resort fee either). They seem to have pulled that back a bit, but I'm not sure. I also got a flyer from them last week saying "We just gave you 400 extra tier credits" which took me from 2500 to 2900 - woo hoo!

I'd be happy to just get my two free nights a month back on a regular basis - if I'm greedy, go for three.
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Old Jul 30, 19, 5:07 pm
  #2  
 
Join Date: Mar 2019
Location: NYC / VA / LV
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Posts: 181
Didn't really see a question in there so I'm not sure what you're trying to ask or find out.

But to comment on your play, it's not much, even for a property like Orleans. For your play, 12 hours x $10 avg bet x .005 (edge/HA%) x 60 (avg hands an hour), that equates to $36 as your theo. And if using 30% comp value (which is on the generous and high end side) of your theo, that's only around $11 roughly. Even as daily play, it's not much. Depending on many variables, (the type of game, type of rules, 3/2 or 6/5, the system they have in place, or algorithm used to calculate your play/theo, what the pitboss enters, etc) even if the HA% is at .015 as a high, it's not much.

Your play is not or even barely covering for the room comp. so any back-end comps are highly unlikely. Like I've been told before, it never hurts to ask though. Worst they can say is no if you ask for any back-end. It's sometimes encouraged to ask even if you know your play may not warrant it. Because you can find out where you stand. Go in one day mid trip or post trip to talk to a host and see if your play warrants any additional or back-end comps. Whether it's yes or no, ask them about your play. What's your stats, to include play time, avg bets, and theo. See if it's in line with what you actually have.

Especially since Boyd has been cutting back, many people have reported seeing less or lower offers. Take what you can when available and take advantage of the benefits. Most of Vegas, especially the strip, and even DT areas have been doing good and have made cutbacks on comp offers.

My .02. Hope this helps.
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Old Jul 31, 19, 5:51 pm
  #3  
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Join Date: May 2008
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Posts: 3,052
I was once told that what they show on the website are "offers" which in their parlance are different than "comps."

Some of the "offers" I've seen are buffet coupons, $10 slot dollars if I pay $10, and "Your Room offer." When I log in to make a reservation, sometimes the "Room offer" will show up with free nights.

Orleans also has a lot of promotions. Wednesdays if you get one tier credit (and are over 50) you get a free breakfast or lunch buffet, usually a $10 match play coupon, and a few drawings. Thursdays if you get 20 tier credits you get a present, which is occasionally useful and occasionally useless. I haven't actually paid for a buffet there in over a year.

I totally get that I'm not a high roller by anyone's definition, and I don't even care that much about the back-end comps.

Mostly my question was if anyone has insights into how their system works, and most particularly, about the free night "offers." If someone told me "Oh, I used to play there a lot and got 1000 tier credits a month and got 4 free nights a month, but then I cut way back and now I get zero night (or whatever)" I would know that the free night "offers" are tied closely to play. But I have absolutely no idea. If I stayed at Marriott or Hilton that many nights a year I'd probably be in their next-to-top tier. But I realize that casinos and chains aren't the same.
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Old Jul 31, 19, 6:54 pm
  #4  
 
Join Date: Mar 2019
Location: NYC / VA / LV
Programs: B6 Mosaic, WoH Explorist, IHG Gold, CET 7*, MLIFE Platinum
Posts: 181
Understand. So you're trying to figure out how you're assigned or given your offers? Honestly, I don't think Boy themselves even know. Boy'd loyalty program has been all over the place lately. I think their site was down for days maybe like 2-3 weeks ago? It was due to several things. Maintenance and update to their system, and integration of new players from MyChoice (I believe they purchased some properties). Since then, many users have complained about issues relating to their account, tier points, tier status, etc. People reported tier points being removed/added, statuses being upgraded/downgraded It's a total mess. Just this week I think members received a email notification that their member number was going to change (2 additional numbers added to your current one). So, in short, your offers going away may or may not have to do with the mess that's going on with Boyd/Bconnected right now. No sure way to tell. Can always contact them if you noticed anything different or off from your account.

Another reason maybe is when you got the offers, your play was at a higher level. The system and offers finally caught up with your play and adjusted it accordingly.

I know the info probably doesn't answer your specific question related to how their system works. I don't think anyone can give you precise information. Even with enough data points, analyzing and comparing just gives general idea of what people get with what kind of play. But one thing is for sure, offers are closely and definitely tied to play. That's the case across any and every gaming loyalty program.
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Old Jul 31, 19, 10:07 pm
  #5  
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Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA PPro. Enterprise Platinum woo-hoo!
Posts: 3,052
I know my play hasn't gone down. I also know my tier credits have seemed somewhat random. One time I got 57 tier credits and another time 14 for pretty similar sessions. (I also got 379 tier credits for one session, but I think they got me confused with the guy who was playing next to me and betting a lot more, as we both came and left.)

I realize that while airline programs are very transparent, casino programs are opaque.

I know my losses are way less than the average, as I play perfect basic strategy at blackjack (I'm actually positive over my last 4 trips, not that I expect that to continue) and only play the front line + odds at craps. But I know they don't figure that in, they just care how much you bet.
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