Are Vouchers Multi-Use?
Aug 25, 2023 | 4:06 pm
#1
Original Poster
Join Date: Dec 2021
Posts: 44
Are Vouchers Multi-Use?
I had a cancelled flight and rebooked for the following day with Frontier. As compensation, Frontier offered a $100 voucher. The terms of the voucher are valid for 3 months to book, only towards airfare, and surprisingly "Available for multi-use until the remaining balance is zero or until the expiration date."
I honestly don't trust Frontier to not make a mistake and find out that this voucher is only a one time use and after using only say $25 of it, to not be able to access the rest of the $75 that SHOULD be remaining on it. Has anyone gotten a $100 voucher for a cancelled flight as a "We're sorry for the inconvenience" and can confirm if it was multi-use or single use in 2023?
I honestly don't trust Frontier to not make a mistake and find out that this voucher is only a one time use and after using only say $25 of it, to not be able to access the rest of the $75 that SHOULD be remaining on it. Has anyone gotten a $100 voucher for a cancelled flight as a "We're sorry for the inconvenience" and can confirm if it was multi-use or single use in 2023?
Aug 25, 2023 | 4:24 pm
#2
Join Date: Sep 2022
Programs: Discount Den and Delta Miles
Posts: 136
I received $100 voucher that says the same
Thanks for mentioning this for I failed to see that on a voucher I received on July 18. I have a $100 voucher from spending on the Barclay credit card, and it does not say that, but it doesn't say it is only valid on the airfare part of the ticket. I suppose a lot of fliers were getting burnt on the single use compensation and it caught up with the corporation.
Aug 28, 2023 | 8:19 am
#3
Join Date: Dec 2022
Location: Orlando, FL
Programs: Frontier (50k), Southwest, Wyndham (Diamond), Hyatt (Discoverist), National (Executive), Amex (Plat)
Posts: 187
That would be my guess. F9 isn't really known for changing their policies because they're not customer-friendly, so if they have made vouchers multi-use it's almost certainly because of some requirement. As far as I know, the only way to find out is to use it... at least it's only a $100 voucher so you won't be losing a lot if it doesn't work.
Aug 28, 2023 | 8:32 am
#4
Join Date: Sep 2022
Programs: Discount Den and Delta Miles
Posts: 136
Vouchers were a type of bait & switch
If a person gave up their seat for a 1000 voucher good for 90 days and then learned it may only be good for a dollar actual airfare, and only for a single itinerary, a reasonable person will consider that fraud. I have succeeded in past years of having large vouchers divided into smaller ones. These companies almost never do things for altruistic reasons. I see that SW just paid out 8 million over baggage fees. Note how now when you confirm your boarding pass, you must first click on agree to terms of carriage, fees, etc. I believe this is a new addition. Frontier is the target of a few lawsuits, so this voucher change is likely preemptive damage control.