Out in the weather at Denver
#1
Original Poster


Join Date: Dec 2009
Programs: United Gold, IHG Diamond/ Ambassador/ Milestoner
Posts: 701
Out in the weather at Denver
So Frontier is working on setting up 14 gates at Denver where you get to walk outside in the winter and climb up the stairs to the plane.
https://onemileatatime.com/news/fron...ridges-denver/
Stay classy, Frontier. Stay classy.
https://onemileatatime.com/news/fron...ridges-denver/
Stay classy, Frontier. Stay classy.
#2


Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S, F9 G, B6 M2
Posts: 536
I boarded like this in the wind/snow at DRO last month. There was an equipment swap and the seat assignments were not right. Not fun when they keep stopping the line outside to reorganize the pax inside the aircraft.
#4


Join Date: Aug 2004
Location: MCO
Programs: AA,DL,F9,UA,WN
Posts: 751
I don't like it either but having boarded many a flight in Europe this way, I do like the efficiency. Normally they board (and disembark) passengers through two doors at the same time. It's a much faster process.
#6


Join Date: Oct 2002
Location: TOL
Posts: 1,044
Frontier definitely has its quirks but if you go in with your eyes wide open, Frontier flights can be a tremendous value while being more humane than Spirit, Allegiant, and other ULCCs. They aren't Delta, American, or United, however.
#8




Join Date: May 2006
Programs: Delta PM, Diamond Hilton Honors
Posts: 88
They are absolutely terrible. Customer service is horrendous. They lie about reasons for cancellation. Then they make you jump through hoops to get the refund which is due you, I had to write to the Department of Transportation, and Better Business Bureau, to get the right focus on a cancellation refund almost every step of the way, it’s been horrendous. Stay clear of this awful airline.
#9



Join Date: Mar 2010
Location: Denver, Colorado
Programs: Marriott Platium. Hyatt Globlist. United Member. WN A-list w/CP. Frontier Elite 100K.
Posts: 405
Details here
https://denvergazette.com/news/denve...0d85aae34.html
Denver approves use and lease agreement for new Frontier Airlines facility at DIA
https://denvergazette.com/news/denve...0d85aae34.html
#10




Join Date: Jul 2013
Posts: 627
Frontier moved most of their Denver flights onto the new ground stands at the far end of concourse A recently. It's a madhouse in there... not nearly enough seating, no room to navigate through the throngs of people, long lines waiting for the restroom. Plus a tiny little spot for customer service that quickly overflows out into the main hallway when there's any sort of line.
I am fine with the air stairs and ramps in theory, but we'll see how it turns out in poor weather. The ramp is covered but you still have to walk outside between the door and the ramp. Also, the cart for strollers and gate-checked bags is uncovered. Neither of my flights unloaded using the rear stairs for whatever reason. They did load from both, so that probably cut down on turnaround time a bit.
Overall, a pretty bad experience. They really oversold the 'improvements' they were going to make to these gates prior to the move. Some people are calling the gate area the "A hole." I'll propose another name, the "DEN-geon" based on it's tortuous dungeon-like feel.
I am fine with the air stairs and ramps in theory, but we'll see how it turns out in poor weather. The ramp is covered but you still have to walk outside between the door and the ramp. Also, the cart for strollers and gate-checked bags is uncovered. Neither of my flights unloaded using the rear stairs for whatever reason. They did load from both, so that probably cut down on turnaround time a bit.
Overall, a pretty bad experience. They really oversold the 'improvements' they were going to make to these gates prior to the move. Some people are calling the gate area the "A hole." I'll propose another name, the "DEN-geon" based on it's tortuous dungeon-like feel.
#11


Join Date: Oct 2002
Location: TOL
Posts: 1,044
Frontier moved most of their Denver flights onto the new ground stands at the far end of concourse A recently. It's a madhouse in there... not nearly enough seating, no room to navigate through the throngs of people, long lines waiting for the restroom. Plus a tiny little spot for customer service that quickly overflows out into the main hallway when there's any sort of line.
I am fine with the air stairs and ramps in theory, but we'll see how it turns out in poor weather. The ramp is covered but you still have to walk outside between the door and the ramp. Also, the cart for strollers and gate-checked bags is uncovered. Neither of my flights unloaded using the rear stairs for whatever reason. They did load from both, so that probably cut down on turnaround time a bit.
Overall, a pretty bad experience. They really oversold the 'improvements' they were going to make to these gates prior to the move. Some people are calling the gate area the "A hole." I'll propose another name, the "DEN-geon" based on it's tortuous dungeon-like feel.
I am fine with the air stairs and ramps in theory, but we'll see how it turns out in poor weather. The ramp is covered but you still have to walk outside between the door and the ramp. Also, the cart for strollers and gate-checked bags is uncovered. Neither of my flights unloaded using the rear stairs for whatever reason. They did load from both, so that probably cut down on turnaround time a bit.
Overall, a pretty bad experience. They really oversold the 'improvements' they were going to make to these gates prior to the move. Some people are calling the gate area the "A hole." I'll propose another name, the "DEN-geon" based on it's tortuous dungeon-like feel.

