Originally Posted by
maskedmesothorium
Frontier moved most of their Denver flights onto the new ground stands at the far end of concourse A recently. It's a madhouse in there... not nearly enough seating, no room to navigate through the throngs of people, long lines waiting for the restroom. Plus a tiny little spot for customer service that quickly overflows out into the main hallway when there's any sort of line.
I am fine with the air stairs and ramps in theory, but we'll see how it turns out in poor weather. The ramp is covered but you still have to walk outside between the door and the ramp. Also, the cart for strollers and gate-checked bags is uncovered. Neither of my flights unloaded using the rear stairs for whatever reason. They did load from both, so that probably cut down on turnaround time a bit.
Overall, a pretty bad experience. They really oversold the 'improvements' they were going to make to these gates prior to the move. Some people are calling the gate area the "A hole." I'll propose another name, the "DEN-geon" based on it's tortuous dungeon-like feel.
I love the idea of being able to board and deplane using both front and back doors but the execution in Denver could use some work. I'm sure the Denver airport and Frontier will make some tweaks to improve the customer experience as time goes on.