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Old Aug 27, 2011 | 7:51 pm
  #1  
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Correct boarding order?

So what order are the GA's supposed to board in?

Flew 374 DEN-MKE on Thurs & paid for stretch seating (will not think about how many weeks, phone calls, & e-mails it took to get a receipt for it from F9, either).

GA at the gate next door, boarding DEN-ABQ, boarded Ascent, Summit, & Rows 1-4, then families w/small kids, people needing extra time, etc.

My GA boarded Ascent, Summit, uniformed military.
Then re-boarded everyone who had been on the plane from SEA & was continuing to MKE.
Then families w/kids & people needing extra time (actually had to stop the entire boarding process for one woman who needed a wheelchair.
THEN finally called rows 1-4.

Thanks to the FA who filled up the bins over rows 1 & 2 on the ABC side w/all of her stuff, plus everyone else who boarded already, my bag ended up way back around row 10.

I was soooo glad I paid extra for that

Clearly one of the GA's went out of order-which one?
txrus is offline  
Old Aug 28, 2011 | 7:19 am
  #2  
 
Join Date: Oct 2008
Posts: 185
I asked the same question, because it seems that every agent does it their own way. According to the company policy boarding should be in the following order:

1) Summit, Ascent, & Classic Plus passengers.
2) Rows 1-4 and pre-boarding for families and people needing extra time
3) "Express Boarding" for people not using overhead bin space. The purpose is to keep the
aisles clear during regular boarding.
4) The back half of the aircraft.
5) The front half of the aircraft (starting with row 5).

Now, I don't know if it depends on the type of aircraft or if they have other variables. I've also noticed that lots of gate agents really have no idea what their boarding priority is supposed to be.
azstar is offline  
Old Aug 28, 2011 | 2:06 pm
  #3  
 
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Exact same thing happened to me TXRUS... only difference is, there was no overhead bin space available on the whole plane and I had to gate check my bag. I feel if you pay extra for a seat and it is reserved, you should be able to board at any time.
flyYX is offline  
Old Aug 28, 2011 | 4:38 pm
  #4  
 
Join Date: Jun 2008
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I have seen many different boarding orders. I'm not sure there is a correct procedure.

Last edited by RSVP; Aug 29, 2011 at 7:13 am
RSVP is offline  
Old Aug 29, 2011 | 3:49 pm
  #5  
 
Join Date: Dec 2010
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Originally Posted by azstar
I asked the same question, because it seems that every agent does it their own way. According to the company policy boarding should be in the following order:

1) Summit, Ascent, & Classic Plus passengers.
2) Rows 1-4 and pre-boarding for families and people needing extra time
3) "Express Boarding" for people not using overhead bin space. The purpose is to keep the
aisles clear during regular boarding.
4) The back half of the aircraft.
5) The front half of the aircraft (starting with row 5).

Now, I don't know if it depends on the type of aircraft or if they have other variables. I've also noticed that lots of gate agents really have no idea what their boarding priority is supposed to be.
This post is correct policy is to board with Priority #1, Courtesy #2, Express #3 then lastly General #4 row 13 and higher on mainline airbus and E190 aircraft first, then all rows. The exception to this would be during irregular operations or broken through flights in which a change of aircraft is required on a through flight in DEN, MCI or MKE.
F92K is offline  


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