Reservation Confirmation?
Jul 28, 2011 | 4:24 pm
#1
Original Poster
Join Date: Jan 2002
Location: Wisconsin
Posts: 149
Reservation Confirmation?
I made a reservation on Sunday, the charge still has not posted to my credit card, still no confirmation email. I also checked to see if my reservation showed when I logged into my Early Returns account, not there either.
Should I be worried, I would call but I don't have the patience for a 40+ minute wait time.
Should I be worried, I would call but I don't have the patience for a 40+ minute wait time.
Jul 28, 2011 | 4:49 pm
#2
Join Date: Jun 2008
Location: MKE
Posts: 2,161
I made two reservations a few weeks ago.
One processed online, and I received the confirmation email immediately.
The other was having problems with credit card processing, and I had to phone. After about a week, I still had not received a confirmation.
I emailed, explaining the situation with the PNR. The confirmation was sent the next day, and the charges were authorizing on my credit card.
Save yourself the aggravation of using the phone and drop them an email.
One processed online, and I received the confirmation email immediately.
The other was having problems with credit card processing, and I had to phone. After about a week, I still had not received a confirmation.
I emailed, explaining the situation with the PNR. The confirmation was sent the next day, and the charges were authorizing on my credit card.
Save yourself the aggravation of using the phone and drop them an email.
Jul 28, 2011 | 5:13 pm
#3
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
I had one the other day never get past the charging/loading/wait screen. I waited about 5 minutes on it and ended up getting an email with my PNR and it shows up in my account. I have not seen it post to my card yet though, but another purchase from that day hasn't shown up yet either so I'm just guessing it is taking some time.
Jul 28, 2011 | 5:40 pm
#4
Join Date: May 2003
Programs: AA (1MM), Marriott (LT Gold)
Posts: 1,769
I made a reservation on Sunday, the charge still has not posted to my credit card, still no confirmation email. I also checked to see if my reservation showed when I logged into my Early Returns account, not there either.
Should I be worried, I would call but I don't have the patience for a 40+ minute wait time.
Should I be worried, I would call but I don't have the patience for a 40+ minute wait time.
Jul 29, 2011 | 11:11 am
#8
Join Date: Oct 2009
Location: Chicago
Posts: 344
FYI. Most problems, complaints or the non-implementation of new technology for Frontier usually lies on the vendors.