Website changes

Old Aug 11, 2011 | 8:38 pm
  #16  
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Originally Posted by knope2001
Not to be dense, but where the heck is "My Bookings"?
You're not dense (at least not about this ); it's located in a very inconspicuous place. I first found it by accident.

https://booking.frontierairlines.com...ationSearch.do
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Old Aug 11, 2011 | 8:45 pm
  #17  
 
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Sooooo sick of Frontier's pathetically slow website and customer-service call center wait times... sixty minutes? Can't access my itineraries, can't find my reservations, etc. What am I supposed to do, wait at the counter? To check in and add my FF#?? I am sorry I went with them already.
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Old Aug 11, 2011 | 8:52 pm
  #18  
 
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Smile

Originally Posted by mke9499
You're not dense (at least not about this ); it's located in a very inconspicuous place. I first found it by accident.

https://booking.frontierairlines.com...ationSearch.do
Thank you! I found it there.
The site is still horrible, though.
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Old Aug 11, 2011 | 9:06 pm
  #19  
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Originally Posted by amyandjesse
Thank you! I found it there.
The site is still horrible, though.
So glad that it helped you. Have you tried the "View Itinerary" tab on the homepage? It provides different links on Sabre's Virtually There that will allow you to view/print itinerary and receipt, as well as do OLCI.

Welcome to the Frontier forum!
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Old Aug 11, 2011 | 9:45 pm
  #20  
 
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I will try it. Do you think any of the problems people are experiencing are Safari-related?
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Old Aug 11, 2011 | 9:56 pm
  #21  
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Originally Posted by amyandjesse
I will try it. Do you think any of the problems people are experiencing are Safari-related?
Yes, I have heard that. I usually use Chrome, which works most of the time. When I have real problems with the site timing out, switching over to IE very often resolves the issue.

Frontier was testing a new website a few months ago, so it is in the works. Unfortunately, it's taking longer than anticipated and customers are becoming more and more frustrated with the existing site; the quite long hold times, when calling in, certainly don't help.
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Old Aug 11, 2011 | 10:24 pm
  #22  
 
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[QUOTE=mke9499;16906914]So glad that it helped you. Have you tried the "View Itinerary" tab on the homepage? It provides different links on Sabre's Virtually There that will allow you to view/print itinerary and receipt, as well as do OLCI.

So you have to use a separate (from Frontier Early Returns) login & account on Virtually There to manage your trips & OLCI? It is prompting me to create an account, which seems rather redundant.
Thanks for all the tips, BTW. I never use Frontier... I have all my rewards & miles with Delta, which is convenient for my location near DEN.
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Old Aug 12, 2011 | 6:44 am
  #23  
 
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Originally Posted by amyandjesse
Sooooo sick of Frontier's pathetically slow website and customer-service call center wait times... sixty minutes? Can't access my itineraries, can't find my reservations, etc.
Welcome to the club.
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Old Aug 13, 2011 | 8:56 am
  #24  
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Originally Posted by mke9499
You're not dense (at least not about this ); it's located in a very inconspicuous place. I first found it by accident.

https://booking.frontierairlines.com...ationSearch.do

Aah there it is, I was beginning to wonder what sort of outfit I had booked with but seeing the posts here its obviously just a website SNAFU.
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