Website changes
Jul 25, 2011 | 3:00 pm
#1
Original Poster
Join Date: May 2011
Location: AUS
Programs: DL GM, F9 50K, NK Gold...AS MVP 50K soon?
Posts: 213
Website changes
Just got an AirfareWatchdog e-mail and decided to check fares on Frontier's website.
The seven-day tabs across the top of the flight list on the booking page are gone, replaced by previous/next day links. No prices on previous/next days either. This is a usability detraction...why did they do that?
Also, fares within a day are now listed tax-not-included; you have to select a fare and wait for the panes above/below the flight list to update with the actual, tax-included price. Not cool either.
Is F9 trying to be like SWA with their website? You know, creating something obnoxious that doesn't work all that well? :/
The seven-day tabs across the top of the flight list on the booking page are gone, replaced by previous/next day links. No prices on previous/next days either. This is a usability detraction...why did they do that?
Also, fares within a day are now listed tax-not-included; you have to select a fare and wait for the panes above/below the flight list to update with the actual, tax-included price. Not cool either.
Is F9 trying to be like SWA with their website? You know, creating something obnoxious that doesn't work all that well? :/
Jul 25, 2011 | 3:17 pm
#2
Join Date: Jan 2008
Posts: 3,638
Just got an AirfareWatchdog e-mail and decided to check fares on Frontier's website.
The seven-day tabs across the top of the flight list on the booking page are gone, replaced by previous/next day links. No prices on previous/next days either. This is a usability detraction...why did they do that?
Also, fares within a day are now listed tax-not-included; you have to select a fare and wait for the panes above/below the flight list to update with the actual, tax-included price. Not cool either.
The seven-day tabs across the top of the flight list on the booking page are gone, replaced by previous/next day links. No prices on previous/next days either. This is a usability detraction...why did they do that?
Also, fares within a day are now listed tax-not-included; you have to select a fare and wait for the panes above/below the flight list to update with the actual, tax-included price. Not cool either.
The base fare, only, pricing that's displayed is new; hope it's not a permanent fixture.
Jul 25, 2011 | 3:51 pm
#3
Join Date: Oct 2004
Posts: 2,653
I've seen the 7-day range cut down to a three-day range before when there have been website issues. It was temporary in the past and will probably be temporary again. I suspect it's them reverting to an older version of something, or disabling a program that enhances the built-in three-day search to include a seven-day window, or some other similar thing.
Maybe the website issue is why the fare display is odd, too, including the "surcharge". The markets I've been following closely are the same total fare as before.
Maybe the website issue is why the fare display is odd, too, including the "surcharge". The markets I've been following closely are the same total fare as before.
Jul 25, 2011 | 7:29 pm
#5
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
Jul 25, 2011 | 7:43 pm
#6
Original Poster
Join Date: May 2011
Location: AUS
Programs: DL GM, F9 50K, NK Gold...AS MVP 50K soon?
Posts: 213
Jul 26, 2011 | 7:18 am
#7
Join Date: Jan 2008
Posts: 3,638
Just got an AirfareWatchdog e-mail and decided to check fares on Frontier's website.
The seven-day tabs across the top of the flight list on the booking page are gone, replaced by previous/next day links. No prices on previous/next days either. This is a usability detraction...why did they do that?
The seven-day tabs across the top of the flight list on the booking page are gone, replaced by previous/next day links. No prices on previous/next days either. This is a usability detraction...why did they do that?
Jul 26, 2011 | 8:02 am
#8
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
Anyway, hopefully they'll get their issues ironed out.
Jul 26, 2011 | 9:44 am
#9
Original Poster
Join Date: May 2011
Location: AUS
Programs: DL GM, F9 50K, NK Gold...AS MVP 50K soon?
Posts: 213
Jul 26, 2011 | 10:48 am
#10
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
Aug 11, 2011 | 3:34 pm
#12
Join Date: Jan 2008
Posts: 3,638
Looks like there may be new functionality on the F9 website. The following appears after entering a PNR on the "My Bookings" page:
Since I don't want to make any changes, I did not click through.
Is anyone game to give it a try and report back?
Manage My Air Booking
Change Itinerary
Change Itinerary
Is anyone game to give it a try and report back?
Aug 11, 2011 | 4:45 pm
#13
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Change Itinerary - Your itinerary is not eligible for change.
Perhaps more functionality is coming.
Aug 11, 2011 | 7:38 pm
#14
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813