Using someone else's bump voucher question
Apr 19, 2011 | 4:51 pm
#1
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Join Date: Aug 2002
Location: Intermountain West
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Using someone else's bump voucher question
Hi,
I'm an F9 newbie & did do a search but couldn't find an answer.
Someone is giving me a bump voucher and they mailed it to me. I called F9 and they said that the ONLY way the voucher can be used is that the person who's name is on it must take it to an F9 ticket counter & sign it over & finalize the transaction. It CANNOT be mailed in. I can call & make the rez. for myself & they will hold it for 7 days but he has to take the voucher to the airport & sign it over.
Do you think I would be successful if I took it to my airport (even though my name is not on the voucher) and made the rez. there?
Does this sound correct? I was going to call another CSR but the hold times are 20 minutes.
TIA
I'm an F9 newbie & did do a search but couldn't find an answer.
Someone is giving me a bump voucher and they mailed it to me. I called F9 and they said that the ONLY way the voucher can be used is that the person who's name is on it must take it to an F9 ticket counter & sign it over & finalize the transaction. It CANNOT be mailed in. I can call & make the rez. for myself & they will hold it for 7 days but he has to take the voucher to the airport & sign it over.
Do you think I would be successful if I took it to my airport (even though my name is not on the voucher) and made the rez. there?
Does this sound correct? I was going to call another CSR but the hold times are 20 minutes.
TIA
Last edited by philemer; Apr 19, 2011 at 4:56 pm
Apr 20, 2011 | 4:52 am
#2
Join Date: Oct 2008
Posts: 185
If it's a paper voucher the person whose name is on the voucher must bring it to a ticket counter and present ID if the ticket is going to be in someone else's name.
You'd better verify that it's not an electronic certificate. Those can be done over the phone but only the name on the certificate can travel.
You'd better verify that it's not an electronic certificate. Those can be done over the phone but only the name on the certificate can travel.
Apr 20, 2011 | 7:21 am
#3
Original Poster
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
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Posts: 12,743
If it's a paper voucher the person whose name is on the voucher must bring it to a ticket counter and present ID if the ticket is going to be in someone else's name.
You'd better verify that it's not an electronic certificate. Those can be done over the phone but only the name on the certificate can travel.
You'd better verify that it's not an electronic certificate. Those can be done over the phone but only the name on the certificate can travel.
And he lives about 1500 miles from me! So, will F9 make an exception by letting someone else use it or will it have to go in the garbage?
Apr 20, 2011 | 11:54 am
#5
Original Poster
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,743