Stretch Seating
#17




Join Date: May 2005
Programs: UA
Posts: 1,776
I don't really like it this much and the last 2 flights on flight 1 the online option did not work or all seats were taken and on the next one I got a seat when checking in online but then looking around I had the distinct feeling that most people were actually ones checking in late (talking to seat neighbors).
I think this whole system does not work well for elites. Maybe over time it sorts itself out but up to now I am not impressed at all. Also I hated the 24 hour Southwest game with a passion and now with stretch seating I seem to be back playing it if I want a seat up front.
Also in reality it is exactly 6 seats that I can choose from since I want isle non bulkhead.
#18
Original Poster
FlyerTalk Evangelist




Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,642
Tried a dummy booking and did not work (did not get the first 4 rows). Also called the Summit hotline and they told me at check in (24 hours ahead).
I don't really like it this much and the last 2 flights on flight 1 the online option did not work or all seats were taken and on the next one I got a seat when checking in online but then looking around I had the distinct feeling that most people were actually ones checking in late (talking to seat neighbors).
I think this whole system does not work well for elites. Maybe over time it sorts itself out but up to now I am not impressed at all. Also I hated the 24 hour Southwest game with a passion and now with stretch seating I seem to be back playing it if I want a seat up front.
Also in reality it is exactly 6 seats that I can choose from since I want isle non bulkhead.
I don't really like it this much and the last 2 flights on flight 1 the online option did not work or all seats were taken and on the next one I got a seat when checking in online but then looking around I had the distinct feeling that most people were actually ones checking in late (talking to seat neighbors).
I think this whole system does not work well for elites. Maybe over time it sorts itself out but up to now I am not impressed at all. Also I hated the 24 hour Southwest game with a passion and now with stretch seating I seem to be back playing it if I want a seat up front.
Also in reality it is exactly 6 seats that I can choose from since I want isle non bulkhead.
I tried a couple of dummy bookings as well, and did not have the option to select 1-4... It would be nice if Frontier allowed Summit members to select Stretch 48-60 hours before the flight, Ascent 24-48 hours, and the gate lice at T-24hours till departure..
#19
Join Date: Jun 2008
Location: MKE
Posts: 2,161
STRETCH seating on Frontier operated flights
I am assuming the same policy will apply to YX flights, $25.00 upgrade fee at time of check in.
http://www.frontierairlines.com/fron...tretch-seating
http://www.frontierairlines.com/fron...tretch-seating
#20




Join Date: Sep 2008
Location: DEN
Posts: 350
Any one tried the "crunch seating", the one's with the legroom reduced to make room for the "stretch" seating.
It sounds like this non-Summit DEN flier might want to go with Southwest from now on.
This seems like a bad move on Frontier's part. They could either try to be more like Southwest or more like United, and they have chosen at every step (bag fees, change fees, legroom etc) United for some reason that I can't fathom.
Acting like United will not make your customers happy or your company profitable.
It sounds like this non-Summit DEN flier might want to go with Southwest from now on.
This seems like a bad move on Frontier's part. They could either try to be more like Southwest or more like United, and they have chosen at every step (bag fees, change fees, legroom etc) United for some reason that I can't fathom.
Acting like United will not make your customers happy or your company profitable.
#21
Original Poster
FlyerTalk Evangelist




Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,642
Last time I flew, Stretch was full at the T-24 hour mark... It was kind of strange, as every other time I have flown, Stretch has only had a few takers... To me, the "crunch" seats seemed just like they were before stretch was added...
#22




Join Date: May 2005
Programs: UA
Posts: 1,776
I finally had the system working the way it was supposed to on 2 relative empty flights. Both time I had a whole row for myself which was nice. Actually on the second flight I was the only passenger in 4 rows except 1 Virgin pilot that was free riding (probably got stranded with the weather).
The FA's did also not allow seat poaching into those 4 rows.
I still find it more of an annoyance then a real gain, it is a little more legroom but I am still annoyed not being able to get seats in the front anymore at booking. Those 4 rows are blocked and row 5 has the isles blocked, so first possible is row 6.
Also I do assume that the 15$ / 25$ price difference are low enough to have business travelers pay for it to get a better seat when they check in online. The web site now pushes the up sell to stretch seating pretty hard.
The FA's did also not allow seat poaching into those 4 rows.
I still find it more of an annoyance then a real gain, it is a little more legroom but I am still annoyed not being able to get seats in the front anymore at booking. Those 4 rows are blocked and row 5 has the isles blocked, so first possible is row 6.
Also I do assume that the 15$ / 25$ price difference are low enough to have business travelers pay for it to get a better seat when they check in online. The web site now pushes the up sell to stretch seating pretty hard.
#23
Join Date: Mar 2006
Location: Central Florida
Programs: no elite status, but i get around
Posts: 369
Had a STRETCH seat twice this past week on the A320...DEN-CUN-DEN. It was well worth the $15 fee for the long flight. Of the 24 seats last night, only 6 were officially occupied. Three others moved up after takeoff, which I don't agree with. You shouldn't be able to move into a premium seat which others have paid for. Would like to see a fix for that.
#24
Join Date: Oct 2009
Programs: United Premier Executive ; Frontier Summit
Posts: 119
If they were Summit or Ascent members, they could be moved up free of charge. If they were poachers, the fix is the FA being diligent and telling then to get back to their assigned seat or come up with
the credit card machine and ask them to pay for their seat. No one would think of taking snacks off their tray without paying for it!! But it's the FA job, they do know who Summit, Ascent and Classic Plus passengers are.
the credit card machine and ask them to pay for their seat. No one would think of taking snacks off their tray without paying for it!! But it's the FA job, they do know who Summit, Ascent and Classic Plus passengers are.
#25
Join Date: Oct 2008
Posts: 185
Here's a tip. Summit members can get stretch seats only upon checkin. When using the online checkin (within 24 hours of departure) select the "View Seat Map" option. Then, pick a specific seat in rows 1-4. Don't use the default (window or aisle) because unless you pick the seat number yourself, you won't get rows 1-4.
#26




Join Date: Aug 2004
Location: PDX
Programs: AA Plat 2MM,Alaska 100K, HH Diamond. A mere peon with all others!
Posts: 236
Have been upgraded for free to Stretch @ 24 hr check in window several times, no problems. Mostly flights from the W. Coast to DEN, and it was nice. Only recent issues w/ F9 were booking a flight on Midwest website using F9 metal. No check-in avail on either site, but got upgraded to stretch @ airport too. Nice!
#27
Join Date: Oct 2009
Programs: United Premier Executive ; Frontier Summit
Posts: 119
Think this is worth a try? I'm Summit. Wife and I are flying to FFL on Thursday on two different PRN award tickets. The flight is Extremely booked according to reservaqtions.
So even middle seat Stretch will be used. If I call in T-24 and get my Stretch, do you think I can ask to see if a Supervisor will override a non-Summit for Stretch to sit with me? Or should I wait to try at the airport or both? WE have exit rows, so no biggie.. it's ironic when we were swept out of row 4 at Stretch seating announcement, the wife was left in her middle seat and I was kicked back... Obviously, i had o move were back as someone might have bought the a seat next to me. Turns outonly one person in Stretch asof Sunday before flight.
It looks real lite on Summit and Ascent as only 10 seats total are shown occupied.
So even middle seat Stretch will be used. If I call in T-24 and get my Stretch, do you think I can ask to see if a Supervisor will override a non-Summit for Stretch to sit with me? Or should I wait to try at the airport or both? WE have exit rows, so no biggie.. it's ironic when we were swept out of row 4 at Stretch seating announcement, the wife was left in her middle seat and I was kicked back... Obviously, i had o move were back as someone might have bought the a seat next to me. Turns outonly one person in Stretch asof Sunday before flight.
It looks real lite on Summit and Ascent as only 10 seats total are shown occupied.
#28
Join Date: Feb 2010
Posts: 4
I flew stretch from ATL to DEN and DEN to ATL. I liked getting my favorite seat, 2C, on both legs but I'm not sure it's worth $25 each way. I only fly frontier 1-2 times a year to visit family in Albuquerque so I doubt I'll have status anytime soon.
The extra leg room wasn't even that great. I'm 5'9", I didn't use any of it. And I still had to pay $50 to check 2 bags on the way back, plus $6 each way for TV....that should be thrown in for Stretch, even if it meant it costs a little more.
The extra leg room wasn't even that great. I'm 5'9", I didn't use any of it. And I still had to pay $50 to check 2 bags on the way back, plus $6 each way for TV....that should be thrown in for Stretch, even if it meant it costs a little more.
#29
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
https://www.frontierairlines.com/fro...21D554FBBB29A6
#30
Join Date: Oct 2008
Location: Denver
Programs: Delta Skymiles Gold Medallion
Posts: 114
I paid the $25 for the stretch seating on a recent flight from Denver to Vegas, and it might have been worth the extra $$ if the flight attendant had not insisted that, due to the lack of overhead space, the folks in the bulkhead just go ahead and place their belongings (purses, laptops, small carry-ons) under the seats they were sitting in (in other words, in my footspace since I was in row 2). So much for that "extra legroom".
Even when questioned about this rather unusual policy by some upset STRETCH passengers, the FA just shrugged and admitted that "yes, TECHNICALLY, it is your footspace, but I need them stow their belongings in that space anyway."
Definitely won't be wasting my money on that product anymore.
Even when questioned about this rather unusual policy by some upset STRETCH passengers, the FA just shrugged and admitted that "yes, TECHNICALLY, it is your footspace, but I need them stow their belongings in that space anyway."
Definitely won't be wasting my money on that product anymore.

