Any one tried the "crunch seating", the one's with the legroom reduced to make room for the "stretch" seating.
It sounds like this non-Summit DEN flier might want to go with Southwest from now on.
This seems like a bad move on Frontier's part. They could either try to be more like Southwest or more like United, and they have chosen at every step (bag fees, change fees, legroom etc) United for some reason that I can't fathom.
Acting like United will not make your customers happy or your company profitable.