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Finnair China travel waivers??

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Old Mar 5, 2020, 1:37 am
  #241  
 
Join Date: May 2012
Location: HEL
Programs: AY+ Platinum (OWE), HH Diamond, Marriott Platinum, AX
Posts: 190
Originally Posted by NoWindowSeat
I post this here, not directly China related but that's where all this started anyway

Now that there's the general waiver for free changes for all tickets with departure in March...has anyone successfully managed to changed their reservations online yet? There's the link on all my March bookings but it takes you nowhere = doesn't work, either with Firefox or Chrome..?
I had no problem changing my OSL flights for a later date through manage my booking online yesterday (used Chrome).
Guillou is offline  
Old Mar 5, 2020, 1:40 am
  #242  
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Yeah I called plat line and it was just me being stupid..TA bookings of course cannot be changed online directly with AY... sorry about useless post yesterday.
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Old Mar 5, 2020, 1:48 am
  #243  
 
Join Date: Feb 2007
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Originally Posted by Guillou
I had no problem changing my OSL flights for a later date through manage my booking online yesterday (used Chrome).

How does this process works? If you go to the rebooking option you will loose your original booking? Or do you have do confirm your choices? Someone knows it re-routings are possible? I have a BKK-HKG-XXX leg, instead of the original wanted BKK-XXX flight, also I know have a night flight instead of a day flight - can I fix all of this

My plan would be changing this flight to a later date under the wanted conditions, and book one extra flight, since prices dropped from 3XXX€ to 1699€ - that would be a too good to be true deal.
Ed Size is offline  
Old Mar 5, 2020, 10:02 am
  #244  
Ambassador: Finnair
 
Join Date: May 2003
Location: HEL
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About this general waiver for March flights...Maybe it is obvious, I just didn’t realize.

If you change to another date(s) within March, it’s not free, normal rules apply...found it the hard way today😊 - wanted to share so that everyone knows..
Ed Size likes this.
NoWindowSeat is offline  
Old Mar 5, 2020, 2:58 pm
  #245  
 
Join Date: Apr 2019
Programs: AY Platinum/OWE
Posts: 195
Another datapoint about March waiver:
CS told me that a change was not possible as my ticket included a non-AY operated segment. I understood that this also applied to instances with AY codeshare on another carrier. Also, no changes to the routing allowed at all.

Most details here were probably addressed in AYs waiver, just providing an example of how it was interpreted in practice.
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DrSickle is offline  
Old Mar 6, 2020, 2:21 am
  #246  
Ambassador: Finnair
 
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,268
Originally Posted by DrSickle
Another datapoint about March waiver:
CS told me that a change was not possible as my ticket included a non-AY operated segment. I understood that this also applied to instances with AY codeshare on another carrier. Also, no changes to the routing allowed at all.
Thanks, this is good to know so everything needs to be on AY metal, I have soon one with also 2 BA/AA segments as AY codehare so looks like it’s either go or date change with a fee then.
NoWindowSeat is offline  
Old Mar 6, 2020, 7:33 am
  #247  
 
Join Date: Mar 2002
Location: Laguna Beach, CA
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Posts: 246
This codeshare policy is ridiculous, I have a Finnair operated Transatlantic flights with Finnair coded (BA operated) connections. All on a 105 ticket. I cannot postpone my flights. Don’t sell codeshares Finnair if you can’t take responsibility for them!
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jmmlaguna is offline  


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