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-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

Ed Size Jul 8, 2019 3:38 am


Originally Posted by FFlash (Post 31280584)


One thng could be: nowadays I am unable to change seat on connecting flight, i.e. Second leg of the journey if that 2nd leg is +36hrs checkin window.
in other words, you can always checkin a whole itinenary at 36T but you can only take seats for the first leg, not second or third, which will open only when 36T had passed for those legs and then you can recheckin and choose seats IME

I m not checked in yet, checkin opens in 7 days, I want to do it with "manage my bookings". Can lock in, see the stamp, can click on the empty seat, but can´t change the passenger to this seat.

cistavoda Jul 8, 2019 8:25 am

I think this sums up the new AY website.

https://cimg1.ibsrv.net/gimg/www.fly...b7ac42993d.jpg

lkrt Jul 10, 2019 10:16 am

Is anyone else having a problem with a list of bookings loading?
https://www.finnair.com/fi/fi/my-bookings This fails to load every time and my app lost all bookings, too.

Courmisch Jul 10, 2019 10:36 am

Oh, did it work properly at some point? I'd given up trying.

intuition Jul 10, 2019 12:45 pm


Originally Posted by lkrt (Post 31289348)
Is anyone else having a problem with a list of bookings loading?
https://www.finnair.com/fi/fi/my-bookings This fails to load every time and my app lost all bookings, too.

I've actually been surprised the last copule of days as I've found the list working perfectly.
I click link "My bookings" in my profile, it redirects to old site where I need to log in a again, but other than that it works fine for me.

(my link is https://www.finnair.com/se/se/my-bookings though, but that shouldn't make any difference in behaviour)

on22cz Jul 10, 2019 11:33 pm


Originally Posted by lkrt (Post 31289348)
Is anyone else having a problem with a list of bookings loading?
https://www.finnair.com/fi/fi/my-bookings This fails to load every time and my app lost all bookings, too.

The app also lost all my bookings, but it reappeared in a day or two.
What's more annoying now is conducting any multi-city search where it requires moving between the new and old versions.

SuloL Jul 12, 2019 7:14 am

Here are two IT gems found during today's flight searching and booking session.

https://cimg9.ibsrv.net/gimg/www.fly...87e951fefb.png
Almost got deceived by this one. Glad I checked the well hidden fare classes, as I was using a gift voucher so didn't select seats and notice the economy seating that way.
https://cimg9.ibsrv.net/gimg/www.fly...102ea2f5cf.png
Perhaps a sneaky attempt to sell higher priced tickets to customers who are not good with numbers?

intuition Jul 12, 2019 9:15 am

Selling Y seats as J tickets has been a long standing trick of AY web-page. They just made it even more concealed with this version...

EuroFlash Jul 12, 2019 10:09 am

What’s even worse is if you search for a business class ticket and instead of adult selecting Youth. (Yes im classified as Youth being under 25).

it gives u 3 options, Youth, Business Saver and the other Business option.

But the Youth ticket is economy only! While you have searched for a business ticket. It’s so confusing and deceiving.

SuloL Jul 12, 2019 11:20 am


Originally Posted by intuition (Post 31296467)
Selling Y seats as J tickets has been a long standing trick of AY web-page. They just made it even more concealed with this version...

Yeah, but this was weird, as there were higher business fare classes available (I think even D), but the engine still refused to put that SH into business. Checked the price with CS, only a couple hundred euro higher.

intuition Jul 13, 2019 3:01 am


Originally Posted by SuloL (Post 31296912)
Yeah, but this was weird, as there were higher business fare classes available (I think even D), but the engine still refused to put that SH into business. Checked the price with CS, only a couple hundred euro higher.

Aha, OK.
Was CS able to actually book or quote the entire itinerary?
(It sound a bit like the married segments, where they do not allow eg shorthaul D to be combined with longhaul saver ticket. )

SuloL Jul 13, 2019 3:39 am


Originally Posted by intuition (Post 31298839)
Aha, OK.
Was CS able to actually book or quote the entire itinerary?
(It sound a bit like the married segments, where they do not allow eg shorthaul D to be combined with longhaul saver ticket. )

Yes, CS was able to quote and book. I believe it would have been D+D on the outbound and I+I on the inbound, as price would have still been <2k€.

FlyeBye Jul 17, 2019 6:22 am

https://cimg4.ibsrv.net/gimg/www.fly...b5ac5e0f8b.png
Got to be kidding me!

SuloL Jul 17, 2019 9:11 am


Originally Posted by FlyeBye (Post 31312708)

Yes, definitely! Just bought 3 tickets, wasn't able to buy any of them on the new website :rolleyes:

on22cz Jul 17, 2019 10:23 am


Originally Posted by FlyeBye (Post 31312708)

No worries, they are just looking for it.


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