May 16, 2017, 1:37 pm
Last edit by: lkrt
General
Upgrade space is capacity controlled, separately from revenue space in J cabin. The number of seats released to the different upgrade types are driven by a number of factors, but never by the "there are unsold seats in J cabin, let's fill them" policy some other airlines employ. Same applies with upgrades to Premium Economy.
Upgrades now book into fare bucket U, which is also used for business class awards. Note that availability tools such as Expertflyer etc. may or may not show correct U availability as AY tends to offer additional U availability to Plats and Lumos, and this hidden availability is not shown by non-AY affiliated availability tools. Premium Economy upgrade availability is in bucket F, with the above disclaimers applying similarly.
You can upgrade and review the available upgrade options at https://www.finnair.com/en/manage/upgrade.
The searches below very often show zero availability. Very few directly confirmable seats are released in particularly longhaul J. Instead upgrades must go on waitlist, from where a robot processes upgrades from an unknown set of parameters. A waitlisted upgrade can clear in minutes or never, and there is no way to know. Waitlisted upgrades are checked at T-59, 21, 10, 5 days, and at T-37 hours.
Final check most often actually takes place at approximately ~T-38 hours and you will be (most often) notified by email. In case you are denied an upgrade at this point and there is still revenue availability in J, you can contact CS which may be able to upgrade you on the spot or contact "another department" for confirmation. Furthermore, you may contact check-in desk at least in HEL, which may be able to process your upgrade.
You can check for the upgrades upon booking on the Finnair website. Each flight has a separate tab for "Upgrades", showing upgrade availability for PE and J if any exists, otherwise you will be waitlisted. Additionally, you may check your upgrade options for an already-booked flight here. EF gives you an idea of upgrade availability in the U bucket.
Upgrade-types
1. Upgrades with points
2. Upgrades with vouchers
3. Cash upgrades
5. Cash upgrades at airport
6. Complimentary upgrades
Upgrades with AY+ points
Requirements:
Perks:
Upgrades with vouchers
Vouchers are given to Finnair+ members upon advancing to and retaining the platinum and gold tiers. You can see number of vouchers, their type and expiry in your Finnair+ account.
Requirements:
Cost:
Process:
Perks:
Cash upgrades, offered on website / app
On the app as well as on the upgrade tool you can review if an upgrade is offered at a cash price. The prices vary, and reports can be seen here. The cash prices become available at 60 days prior to departure and may fluctuate in the timeframe prior to departure.
Requirements:
Cost:
Process:
Perks:
Upgrades paid in cash at the airport
(Note that according to recent reports, check-in agents are in some cases only able to process last-minute points and voucher upgrades.)
Requirements:
Cost:
Process:
Perks:
Complimentary operational upgrades
Upgrade space is capacity controlled, separately from revenue space in J cabin. The number of seats released to the different upgrade types are driven by a number of factors, but never by the "there are unsold seats in J cabin, let's fill them" policy some other airlines employ. Same applies with upgrades to Premium Economy.
Upgrades now book into fare bucket U, which is also used for business class awards. Note that availability tools such as Expertflyer etc. may or may not show correct U availability as AY tends to offer additional U availability to Plats and Lumos, and this hidden availability is not shown by non-AY affiliated availability tools. Premium Economy upgrade availability is in bucket F, with the above disclaimers applying similarly.
You can upgrade and review the available upgrade options at https://www.finnair.com/en/manage/upgrade.
The searches below very often show zero availability. Very few directly confirmable seats are released in particularly longhaul J. Instead upgrades must go on waitlist, from where a robot processes upgrades from an unknown set of parameters. A waitlisted upgrade can clear in minutes or never, and there is no way to know. Waitlisted upgrades are checked at T-59, 21, 10, 5 days, and at T-37 hours.
Final check most often actually takes place at approximately ~T-38 hours and you will be (most often) notified by email. In case you are denied an upgrade at this point and there is still revenue availability in J, you can contact CS which may be able to upgrade you on the spot or contact "another department" for confirmation. Furthermore, you may contact check-in desk at least in HEL, which may be able to process your upgrade.
You can check for the upgrades upon booking on the Finnair website. Each flight has a separate tab for "Upgrades", showing upgrade availability for PE and J if any exists, otherwise you will be waitlisted. Additionally, you may check your upgrade options for an already-booked flight here. EF gives you an idea of upgrade availability in the U bucket.
Upgrade-types
1. Upgrades with points
2. Upgrades with vouchers
3. Cash upgrades
5. Cash upgrades at airport
6. Complimentary upgrades
Upgrades with AY+ points
Requirements:
- flight marketed and operated by AY (operated by Norra is also eligible as well as op by Iberia or Widerøe for Finnair as wetlease)
- ticketed booking in paid economy (there must be a ticket number in your reservation)
- all paid economy booking classes are eligible
- award flights and points+money combos are ineligible (booking class X)
- you cannot upgrade any codeshare flights
- It is not required to have a Finnair-issued ticket (although this has now been required according to some experiences)
- Northern Europe (ARN, BGO, CPH, GOT, KEF, KRK, OSL, WAW, WRO) 10,000 points one way
- Rest of Europe, TLV 15,000 points one way
- long haul (including DXB, DOH) 60,000 points one way
- Previously, shorthaul connections were upgraded at the same cost but this has been discontinued as of 15JUN23. If you wish to upgrade a shorthaul feeder flight, a separate points charge will apply.
- there have been some occasional promotions especially for short haul upgrades (winter and summer campaigns)
- When booking, you can check for direct upgrade availability on "Upgrades" tab or by looking on Expertflyer for U bucket
- once you have a ticketed booking, you can process your upgrade or waitlist yourself for upgrade online here
- you may also call AY to process your upgrade at a 1000-point surcharge (does not apply to PE->J upgrades not available online)
- If there is no availability, you can waitlist. A waitlisted upgrade may clear within hours of your request or up to 37 hours before STD. If it doesn't clear, after T-37 you may call AY, use the chat or go to the check-in desk at the airport and enquire about an upgrade.
- your status is one of the factors affecting your priority on the waitlist
- If there is no SH availability you can still upgrade the LH and waitlist the shorthaul. You'll pay the same points price even if SH does not clear though.
- NOTE: If you wish to reserve your seat in original class, select the desired seats before waitlisting. After waitlisting it is not possible to select seats via Manage My Booking, however one can do that via Chat or Call Center.
- if you waitlist, your points will be taken from your account immediately; if the upgrade does not clear, your points will be returned to you but you will lose any points that have expired during the waiting time
- your points need to be valid at time of processing the request but they do not need to be valid on the day of the flight
- When confirmed, you will receive a new e-ticket showing booking class U (or F for Premium Economy) but you will receive points/miles according to your original booking class (this may require a retroclaim if earning on other programmes than AY+)
- Once you have a new ticket, your upgrade is confirmed. However, if J is overbooked on your flight, you will be among the first pax that AY will bump back into Y. J rarely gets overbooked, though.
- as an unpublished perk, you may choose to change your upgrade from a points one to a voucher one by calling AY; your points will be returned to you save for any points that may have expired
- If you change your mind about the upgrade you may conctact CS and ask to cancel the upgrade and have points returned. There likely must be seats left in Y cabin (or potentially, original booking class) to allow this, and your points expiry date must not have passed.
Perks:
- Most of the J perks like priority check-in, priority security where available, lounge access, priority boarding. However the luggage allowance is one additional piece at 23kg (on top of your existing economy allowance).
- you will receive points/miles according to your original economy class booking class (this may require a retroclaim if earning on other programmes than AY+)
Upgrades with vouchers
Vouchers are given to Finnair+ members upon advancing to and retaining the platinum and gold tiers. You can see number of vouchers, their type and expiry in your Finnair+ account.
Requirements:
- flight marketed and operated by AY (operated by Norra is also eligible as well as op by Iberia or Widerøe for Finnair as wetlease)
- ticketed booking in economy (there must be a ticket number in your reservation)
- all paid economy booking classes are eligible
- award flights booked via AY+ are also eligible (booking class X)
- most likely, points+money combos are eligible, too, since they book into X, but we have no verification of this
- award flights booked via parners (eg. Avios, AAdvantage etc) are not eligible
- you cannot upgrade any codeshare flights
- It is not required to have a Finnair-issued ticket (although this has now been required according to some experiences)
Cost:
- Northern Europe one "European" voucher for a one-way flight
- Rest of Europe, TLV one "European" voucher for a one-way flight
- longhaul (including DXB, DOH) one "Longhaul" voucher for a one-way flight
- LH voucher does not include upgrade for connecting shorthaul (like it does with points upgrades), SH flight requires a separate voucher/points upgrade
- you may exchange four European vouchers for one "Longhaul" voucher or vice versa by calling AY
Process:
- When booking, you can check for direct upgrade availability on "Upgrades" tab or by looking on Expertflyer for U bucket
- once you have a ticketed booking, you can process your upgrade or waitlist yourself for upgrade online here
- you may also call AY to process your upgrade at a 1000-point surcharge (does not apply to PE->J upgrades not available online)
- If there is no availability, you can waitlist. A waitlisted upgrade may clear within hours of your request or up to 37 hours before STD. If it doesn't clear, after T-37 you may call AY, use the chat or go to the check-in desk at the airport and enquire about an upgrade.
- your status is one of the factors affecting your priority on the waitlist
- If there is no SH availability you can still upgrade the LH and waitlist the shorthaul. You'll pay the same points price even if SH does not clear though.
- NOTE: If you wish to reserve your seat in original class, select the desired seats before waitlisting. After waitlisting it is not possible to select seats via Manage My Booking, however one can do that via Chat or Call Center.
- if you waitlist, your voucher will be taken from your account immediately; if the upgrade does not clear, your voucher will be returned to you but you will lose any vouchers that have expired during the waiting time
- you will receive a new e-ticket showing booking class U but you will receive points/miles according to your original booking class (this may require a retroclaim if earning on other programmes than AY+)
- Once you have a new ticket, your upgrade is confirmed. However, if J is overbooked on your flight, you will be among the first pax that AY will bump back into Y. J rarely gets overbooked, though.
- If you change your mind about the upgrade you can contact CS and ask to cancel the upgrade and have voucher returned. There likely must be seats left in Y cabin (or original booking class) to allow this, and your voucher expiry date must not have passed.
Perks:
- all usual J perks like priority check-in, one additional piece of baggage (23kg), priority security where available, lounge access, priority boarding
- you will receive points/miles according to your original economy class booking class (this may require a retroclaim if earning on other programmes than AY+)
Cash upgrades, offered on website / app
On the app as well as on the upgrade tool you can review if an upgrade is offered at a cash price. The prices vary, and reports can be seen here. The cash prices become available at 60 days prior to departure and may fluctuate in the timeframe prior to departure.
Requirements:
- flight marketed and operated by AY (or operated by Norra or Iberia or Widerøe for Finnair (wetlease))
- ticketed booking in paid economy (there must be a ticket number in your reservation)
- all paid economy booking classes are eligible
- you cannot upgrade any codeshare flights
- you do not need to be a AY+ member
Cost:
- varies case by case
- for Europe, prices range from €50 to €200 one way
- for long hauls, DEL is the cheapest with prices as low as €200 one way, other destinations tend to be €350–€500
- this thread includes a wiki about prices and a lot of further information
- if you already paid for seat selection in Y (comfort) cabin, Finnair will refund that cost after upgrade if you ask them to.
Process:
- Check the app or the upgrade tool for cash prices (earliest 60 days prior to departure)
- you will receive a new e-ticket showing booking class U but you will receive points/miles according to your original booking class (this may require a retroclaim if earning on other programmes than AY+)
- Once you have a new ticket, your upgrade is confirmed. However, if J is overbooked on your flight, you will be among the first pax that AY will bump back into Y. J rarely gets overbooked, though.
Perks:
- Most of the J perks like priority check-in, priority security where available, lounge access, priority boarding. However the luggage allowance is one additional piece at 23kg (on top of your existing economy allowance).
- you will receive points/miles according to your original economy class booking class (this may require a retroclaim if earning on other programmes than AY+)
Upgrades paid in cash at the airport
(Note that according to recent reports, check-in agents are in some cases only able to process last-minute points and voucher upgrades.)
Requirements:
- upgrades may be available for purchase at check-in
- flight operated by AY or Norra
- ticketed booking in economy
- all paid economy booking classes are eligible
- most likely AY+ & partner award flights in economy are eligible, too, though this is unconfirmed
- the marketing carrier does not matter, so this is the only upgrade where codeshares are eligible
Cost:
- varies, expect to pay some hundreds of euros for long haul one way
Process:
- the upgrade will be processed and paid for at the check-in desk of the airport of departure
- most likely the above means the airport of departure of that particular flight, so to upgrade HEL-BKK on a CPH-HEL-BKK itinerary, you would need to contact (transfer) check-in at HEL
- you will receive points/miles according to your original booking class (this may require a retroclaim if earning on other programmes than AY+)
- Once you have a new ticket, your upgrade is confirmed. The odds of being bumped back into Y are close to 0 as AY will not offer these upgrades if J is overbooked
Perks:
- Only in-flight perks apply
- Lounge access, priority security, additional checked in baggage is not extended to airport upgraders
- you will receive points/miles according to your original economy class booking class (this may require a retroclaim if earning on other programmes than AY+)
Complimentary operational upgrades
- usually just a new boarding pass & seat either at the gate, at check-in or even after you have boarded
- few and far between
- the decision whom to upgrade on a particular flight seems a bit random but is at least partially dependent on the price of your ticket, booking class and status
- AY highest tier members (Lumos, Plats, Golds) are prioritised with the travelling party size affecting upgrade priority (i.e. if only one seat is available in J, the party will not be split)
- you will receive points/miles according to your original economy class booking class (this may require a retroclaim if earning on other programmes than AY+)
The Big UPGRADE Thread – all you need to know about AY upgrades
Feb 6, 2024, 3:20 pm
#3736
Join Date: Sep 2018
Location: Espoo
Programs: AY
Posts: 166
This HKT - HEL is the earliest record for me. I requested the PE to J waitlist through Chat robot. Request time is about 2-3 months out. My AY status has down to Silver before all these HKG and HKT route upgrade requests, so itinerary of 2 ppl with AY silver and AY basic.
Feb 6, 2024, 7:37 pm
#3737
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 5,237
I'm curious how far ahead of a flight someone has been able to get a successful upgrade (regardless of the official timeframes posted)?
Feb 8, 2024, 3:01 am
#3738
Join Date: Jun 2022
Location: HAM
Programs: AY, Accor, Hilton - Gold
Posts: 406
Finally my upgrade from Y to PE got through. What a relief.
It's weird that it got through 11 days before departure though.
Also totally crazy: when I search for the flight it shows more than 5 business class seats and 5 PE as award space. Never seen that before.
It's weird that it got through 11 days before departure though.
Also totally crazy: when I search for the flight it shows more than 5 business class seats and 5 PE as award space. Never seen that before.
Last edited by Compliment; Feb 8, 2024 at 3:06 am
Feb 8, 2024, 3:27 am
#3739
Join Date: Apr 2005
Programs: AF/KL FB Plat ; A3 Gold ; HH Gold ; IHG Plat Amb
Posts: 2,385
BKK seems to have U inventory opening up consistently 11 days before the flight, and sometimes it is massive, like U9. My flight is in 12 days, let's see what happens after midnight, but that's the only flight not J9, so chances would be low I guess. Damn, I chose Tuesday instead of Sunday to have more chances for an upgrade and Sunday flights were all J9U9!
My return HKT HEL was upgraded this morning without contacting anyone, the flight was J9R9U0W1 and now it shows J9R9U2W3, so I guess they opened 4 U seats (at least) and I got 2 of them automatically, leaving 2 seats up for grabs. Married segments did not seem to impact the process, answering my own question.
AY is very conservative with I class inventory to Asia, which is the only inventory that is "reasonably priced" for personal travel, R usually adds up 400-600 EUR return. In the end, they end up having business cabins half empty couple of weeks before the flight, when leisure travelers have already made their plans weeks/months earlier, on AY Y or in business class on other airlines.
My return HKT HEL was upgraded this morning without contacting anyone, the flight was J9R9U0W1 and now it shows J9R9U2W3, so I guess they opened 4 U seats (at least) and I got 2 of them automatically, leaving 2 seats up for grabs. Married segments did not seem to impact the process, answering my own question.
AY is very conservative with I class inventory to Asia, which is the only inventory that is "reasonably priced" for personal travel, R usually adds up 400-600 EUR return. In the end, they end up having business cabins half empty couple of weeks before the flight, when leisure travelers have already made their plans weeks/months earlier, on AY Y or in business class on other airlines.
Feb 8, 2024, 3:31 am
#3740
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,642
BKK seems to have U inventory opening up consistently 11 days before the flight, and sometimes it is massive, like U9. My flight is in 12 days, let's see what happens after midnight, but that's the only flight not J9, so chances would be low I guess. Damn, I chose Tuesday instead of Sunday to have more chances for an upgrade and Sunday flights were all J9U9!
My return HKT HEL was upgraded this morning without contacting anyone, the flight was J9R9U0W1 and now it shows J9R9U2W3, so I guess they opened 4 U seats (at least) and I got 2 of them automatically, leaving 2 seats up for grabs. Married segments did not seem to impact the process, answering my own question.
AY is very conservative with I class inventory to Asia, which is the only inventory that is "reasonably priced" for personal travel, R usually adds up 400-600 EUR return. In the end, they end up having business cabins half empty couple of weeks before the flight, when leisure travelers have already made their plans weeks/months earlier, on AY Y or in business class on other airlines.
My return HKT HEL was upgraded this morning without contacting anyone, the flight was J9R9U0W1 and now it shows J9R9U2W3, so I guess they opened 4 U seats (at least) and I got 2 of them automatically, leaving 2 seats up for grabs. Married segments did not seem to impact the process, answering my own question.
AY is very conservative with I class inventory to Asia, which is the only inventory that is "reasonably priced" for personal travel, R usually adds up 400-600 EUR return. In the end, they end up having business cabins half empty couple of weeks before the flight, when leisure travelers have already made their plans weeks/months earlier, on AY Y or in business class on other airlines.
Feb 8, 2024, 5:04 am
#3742
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,251
If this is a common thing, the nicest thing I can say about it is that it seems revenue management has had some bad luck in their predictions on how many seats they can sell at sky high prices.
Feb 8, 2024, 7:15 am
#3743
Join Date: Apr 2005
Programs: AF/KL FB Plat ; A3 Gold ; HH Gold ; IHG Plat Amb
Posts: 2,385
Looking at the C product on the relatively long feeder flights, on top of the longer flying times around Russia, as well as Finnair Plus devaluations past and future, and there is not much incentive for non Nordic based travelers to fly Finnair if there are cheaper options elsewhere.
Feb 8, 2024, 3:02 pm
#3744
Join Date: Nov 2022
Posts: 18
Got a CDG-ICN leg coming up in premium economy on AY in October, so several months away, and looking to upgrade to business. Have BA Silver status (sadly, will still be a couple of flights away from Gold at that time). Checking ExpertFlyer, it seems like there tends to be decent business class availability on the HEL-ICN leg.
Couple of questions:
-I should have enough Avios to upgrade by the time the transition comes along. Historically, how well have points upgrades cleared?
-Would not be averse to paying outright for an upgrade as long as the price is reasonable (I'd probably pay 750 EUR for a flight of that distance). Any sense of when paid upgrades become available, and what the paid upgrade costs are like on that leg?
Couple of questions:
-I should have enough Avios to upgrade by the time the transition comes along. Historically, how well have points upgrades cleared?
-Would not be averse to paying outright for an upgrade as long as the price is reasonable (I'd probably pay 750 EUR for a flight of that distance). Any sense of when paid upgrades become available, and what the paid upgrade costs are like on that leg?
Feb 11, 2024, 2:53 pm
#3745
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,251
Here is my interim report on a HKG-HEL on waitlist as part of a 3 segment AY-ticket. T-21 came and went without any changes or communication.
One interesting thing at T-21 is what options there are if the traveller wants to have confirmation of business class travel. These are the prices on revenue flights after T-21 (CAN-Nordics oneway J), a sample of 5 airlines
AY: 2 695€ (3 legs, flight time 28:50 )
Egypt Air: 1 197€ (2 legs, 21:45)
Turkish Airlines: 1 817 € (2 legs, 21:00)
Qatar: 2 004 € (2 legs, 26:50)
Thai: 2 340€ (2 legs 22:45)
Finnair has gradually come up in price just a little bit over time and still has 3 seats in cheapest bucket and 9 seats in D and C. No U, of course
Thai has the best schedule of them all, and still 350€ cheaper than FInnair. Thai price has gradually come up some 300€ during the waitlist.
Turskish sharply came up in price on T-23 and T-22, first 200€ then another 100€. I belive jumps are from selling last seats in cheaper bucket
Qatar has hoovered around the same price during the wait
Egypt has sharply come down 100€ in price just before T-21 and then returned up 100€ again. I'm thinking their load factor is low but haven't checked availability.
The Finnair ticket on waitlist was around 1000€, so the Egypt option is to go in business for around the same price finnair economy. This is the sane option to take from the start and not worry about waitlist and such.
If gambling on the waitlist lottery, one still has good options as late as T-21. Turkish was a really good option until T-23 and even with the increase saves a solid 878€ over going with Finnair. Qatar is also very interesting option, 690€ cheaper than Finnair and also has an avios and tier points bonus promo running.
The joker in the game is Thai. While not cheap, still 350€ below Finnair and has departure in the afternoon and arrival before start of business day. Havng the longhaul leg last, right into Copenhagen at 06:35 is really attractive.
Of course, the cheapest option of them all is if FInnair clears the waitlist, so I'm sticking to it. I don't really think it will clear but it will be an interesting experiment.
One interesting thing at T-21 is what options there are if the traveller wants to have confirmation of business class travel. These are the prices on revenue flights after T-21 (CAN-Nordics oneway J), a sample of 5 airlines
AY: 2 695€ (3 legs, flight time 28:50 )
Egypt Air: 1 197€ (2 legs, 21:45)
Turkish Airlines: 1 817 € (2 legs, 21:00)
Qatar: 2 004 € (2 legs, 26:50)
Thai: 2 340€ (2 legs 22:45)
Finnair has gradually come up in price just a little bit over time and still has 3 seats in cheapest bucket and 9 seats in D and C. No U, of course
Thai has the best schedule of them all, and still 350€ cheaper than FInnair. Thai price has gradually come up some 300€ during the waitlist.
Turskish sharply came up in price on T-23 and T-22, first 200€ then another 100€. I belive jumps are from selling last seats in cheaper bucket
Qatar has hoovered around the same price during the wait
Egypt has sharply come down 100€ in price just before T-21 and then returned up 100€ again. I'm thinking their load factor is low but haven't checked availability.
The Finnair ticket on waitlist was around 1000€, so the Egypt option is to go in business for around the same price finnair economy. This is the sane option to take from the start and not worry about waitlist and such.
If gambling on the waitlist lottery, one still has good options as late as T-21. Turkish was a really good option until T-23 and even with the increase saves a solid 878€ over going with Finnair. Qatar is also very interesting option, 690€ cheaper than Finnair and also has an avios and tier points bonus promo running.
The joker in the game is Thai. While not cheap, still 350€ below Finnair and has departure in the afternoon and arrival before start of business day. Havng the longhaul leg last, right into Copenhagen at 06:35 is really attractive.
Of course, the cheapest option of them all is if FInnair clears the waitlist, so I'm sticking to it. I don't really think it will clear but it will be an interesting experiment.
Feb 12, 2024, 12:22 am
#3746
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,251
Well, in an surprising twist of events, this morning (the first workday after T-21) my waitlist cleared. So one more vote for HKG-route actually clearing.
At the same time, 6 bucket availabilities disappeared (3 J and 3 D). No U is visible.
No communication at all, if it wasn't for the new e-ticket sent from Amadeus I wouldn't know.
Dang, here I was preparing to write the final report with some funny observations!
I was actually preparing to go revenue and the Thai option (CAN-BKK-CPH) was and still is really tempting. (Schedule and route the main draw for me)
Today also prices changed with multiple operators. MS came down ≈75€. TK came down≈100€. QR came down ≈50€. TG came down 370€
T-21 seems to be an industry wide check-point...
At the same time, 6 bucket availabilities disappeared (3 J and 3 D). No U is visible.
No communication at all, if it wasn't for the new e-ticket sent from Amadeus I wouldn't know.
Dang, here I was preparing to write the final report with some funny observations!
Today also prices changed with multiple operators. MS came down ≈75€. TK came down≈100€. QR came down ≈50€. TG came down 370€
T-21 seems to be an industry wide check-point...
Feb 13, 2024, 3:54 pm
#3747
Join Date: Mar 2023
Location: Finland
Programs: AY+ Plat
Posts: 9
This happened to me today. T-10, U9 availability became available but waitlist didn't clear automatically. Called AY and had the upgrade processed without any issues.
Feb 15, 2024, 9:21 am
#3748
Join Date: Dec 2019
Location: OUL
Programs: AY
Posts: 58
My experience in February with AY Gold status.
HEL-BKK
- Waitlisted Y award ticket to J with LH voucher
- Cleared ~T-37h
BKK-HEL
- Waitlisted Y superlight ticket to J with LH voucher
- Denied ~T-37h
- Call to Finnish customer service --> Still 3 J seats left --> back to waitlist and waiting for clearance from "the other department"
- Cleared ~T-30h
HEL-BKK
- Waitlisted Y award ticket to J with LH voucher
- Cleared ~T-37h
BKK-HEL
- Waitlisted Y superlight ticket to J with LH voucher
- Denied ~T-37h
- Call to Finnish customer service --> Still 3 J seats left --> back to waitlist and waiting for clearance from "the other department"
- Cleared ~T-30h
Feb 23, 2024, 5:02 pm
#3749
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 5,237
Has anyone had a PY to J upgrade clear (using points) more than 7 months ahead of travel (as an AY Silver member)?
Feb 23, 2024, 7:12 pm
#3750
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,116
My experience in February with AY Gold status.
HEL-BKK
- Waitlisted Y award ticket to J with LH voucher
- Cleared ~T-37h
BKK-HEL
- Waitlisted Y superlight ticket to J with LH voucher
- Denied ~T-37h
- Call to Finnish customer service --> Still 3 J seats left --> back to waitlist and waiting for clearance from "the other department"
- Cleared ~T-30h
HEL-BKK
- Waitlisted Y award ticket to J with LH voucher
- Cleared ~T-37h
BKK-HEL
- Waitlisted Y superlight ticket to J with LH voucher
- Denied ~T-37h
- Call to Finnish customer service --> Still 3 J seats left --> back to waitlist and waiting for clearance from "the other department"
- Cleared ~T-30h
I thought superlight was for sh only?