Last edit by: haa
=+=+=+=+=+= Members who announced interest in UX session +=+=+=+=+=+
skba1
OH-LGG
FFlash
Purjelentaja
ffay005
Cistavoda
Aviating
heatsink
theBro
intuition
lauriii
Jainzar
UpperDeck87K
NoWindowSeat
haa
skba1
OH-LGG
FFlash
Purjelentaja
ffay005
Cistavoda
Aviating
heatsink
theBro
intuition
lauriii
Jainzar
UpperDeck87K
NoWindowSeat
haa
Finnair User Experience sessions stuff [separated from Meeting with AY+ Loyalty]
#213
So did anyone manage to get there? I also received the invitation by email, applied but never heard of Finnair after that.
#214
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
#216
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
#217
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
#218
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,758
And another one after me. Felt like a déjà vu of AY4511
The beta version is available at beta.finnair.com and you can actually already use it to book tickets. Haven't made any bookings yet, though, only played around with it.
The beta version is available at beta.finnair.com and you can actually already use it to book tickets. Haven't made any bookings yet, though, only played around with it.
#219
Join Date: Mar 2015
Location: HEL
Programs: AY+ Plat and several other cards
Posts: 645
There is also feedback button in the beta to give direct feedback to the software development team. I think it would be beneficial if everyone trying it gave feedback and development ideas to them regardless if one was attending those sessions ot not. Got quite a positive feeling of that session, as it felt like they really are trying to make good and working site out of it. Really hope they succeed!
#220
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
#222
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Finally an actual improvement (by bringing BACK a feature that was there in the past)!
Have just checked my points balance and lo and behold, flights are posted again with flight numbers, marketing carrier and booking class / ticket type!
Have just checked my points balance and lo and behold, flights are posted again with flight numbers, marketing carrier and booking class / ticket type!
#223
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
They must have done more things behind the scene, as my "validation failed" flights suddenly earned points, only a few hours after retry of validation.
#224
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Found a new bug
When changing the date of your flight from MMB, and the outbound is already flown, you naturally can only chose the return when searching for available flights. This works fine, as there are one date picker for outbound (disabled) and one date picker for home-bound.
You must search one specific date at the time and if that turns up too expensive, you can normally select to "Change dates" in the result page and redo the search (without re-entering everything)
However, this date-picker is combined and sets a date for the outbound (already flown) and then the site crashes.
So for every re-try of date one has to go back one step and confirm to only search for homebound.
The winning trick is to search for a date that has NO availability, because then and only then does the site display the week-matrix showing what dates in a week has seats.
When changing the date of your flight from MMB, and the outbound is already flown, you naturally can only chose the return when searching for available flights. This works fine, as there are one date picker for outbound (disabled) and one date picker for home-bound.
You must search one specific date at the time and if that turns up too expensive, you can normally select to "Change dates" in the result page and redo the search (without re-entering everything)
However, this date-picker is combined and sets a date for the outbound (already flown) and then the site crashes.
So for every re-try of date one has to go back one step and confirm to only search for homebound.
The winning trick is to search for a date that has NO availability, because then and only then does the site display the week-matrix showing what dates in a week has seats.
#225
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Oh, found another one!!
If you have an upgraded ticket, and select a date from the week-matrix, it will allow you to change your ticket into a real J ticket! (from the normal one-date search you'll only get the different econ ticket types)
If you have an upgraded ticket, and select a date from the week-matrix, it will allow you to change your ticket into a real J ticket! (from the normal one-date search you'll only get the different econ ticket types)