Well done AY - positive feedback / thank you thread
May 22, 2016, 1:25 pm
#61
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
May 25, 2016, 12:09 pm
#62
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
May 25, 2016, 1:00 pm
#63
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
May 25, 2016, 1:49 pm
#64
Original Poster
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,601
I don't see much people using the Schengen lounge showers, and I also in the past disliked using showers in lounge, but again I had one after a long trip and must say that it is nice after all to have showers in Schengen lounge too. Not sure if the usage volume justifies it, but I hope AY keeps them.
May 27, 2016, 11:03 pm
#66
Join Date: Jan 2015
Location: SFO
Programs: AY+ Plat
Posts: 10
Slightly OT, but considering the increasingly stingy policies on complimentary alcohol in Y on many OW carriers (including AY HEL-JFK, which I frequent), the main benefit from F lounges is the somewhat decent alcohol, which definitely makes LH flights more tolerable in Y. 
May 27, 2016, 11:27 pm
#67
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
I'd also give a big thumbs up on the somewhat new policy on most Asian flights making all alcohol free also in Y (except for champagne).
May 28, 2016, 1:25 am
#69
Join Date: Apr 2016
Location: Tokyo
Programs: AY+ Platinum, SK Gold
Posts: 67
May 28, 2016, 7:56 am
#70
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Exactly. On our latest flight from DEL, at least, everything from GT to whiskey and Koskenkorva was complimentary and they announced that all alcohol excluding champagne is complimentary. I don't know how new this is but I suppose it's been for the past year as MagmaH says.
May 28, 2016, 8:11 am
#71
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
May 28, 2016, 10:40 pm
#72
Join Date: Apr 2016
Location: Tokyo
Programs: AY+ Platinum, SK Gold
Posts: 67
In fact, the front seat pocket menu states that even beer costs. I don't remember exactly, but a Karhu cost a few euros. I don't like this inconsistency, so they should update the written policy and the menus to state that alcohol is in fact, complementary.
May 28, 2016, 10:54 pm
#73
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Last time I was on a AY operated long haul flight in Y, it was clearly printed - albeit with small print - on the skybistro brochure that the beer/wine are the only complementary alcoholic beverages with only the first meal on flights to NA, BKK and maybe one or two more Asian destinations. Therefore, my understanding was, that for any other Asian long haul destination, what you guys are describing as new policy is in fact nothing new.
May 29, 2016, 2:26 am
#74
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,961
I was pleasantly suprised to get complimentary champagne today on my AY feeder. Nothing needed on my part other then ordering. Last flight was a complete opposite so glad to see they have done a 360!
On top of that the Y cabin crew was friendly, smiling and the service was smooth ^^^
For once I have nothing but praise for AY
If they keep it up I may settle for less points flying AY over full points on SK 😄
On top of that the Y cabin crew was friendly, smiling and the service was smooth ^^^
For once I have nothing but praise for AY
If they keep it up I may settle for less points flying AY over full points on SK 😄
May 29, 2016, 3:11 am
#75
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Do they at least put Lapin Kulta under its proper heading, beer-flavored sparkling water?