Finnair invests in Wi-Fi connectivity across its fleet
Jun 24, 2020, 8:12 am
#256
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
It might sound like a slightly expensive office for one, but consider what is included in the day at the office. Start with shower and shave, breakfast. Make some calls, take 9-ish flight out for a 2 hour undisturbed work slot. Lunch at destination, some calls and video-meetings before boarding the return. Get some creative work done with afternoon drinks and be back in time to
I'd try it if I was in that position.
But I think I'll try the Cistavoda take on this though. We've moved all out management meetings to phone so I guess that could be done from the air.
Jun 24, 2020, 11:43 am
#257
Join Date: Apr 2010
Location: Unio Europaea
Programs: BA GGL, AS, Hertz Cirque Présidentielle
Posts: 1,445
Will probably have to try myself the Stream option next time I fly with AY in a few weeks.I'd personally probably enjoy most the free Stream option as a Lumo cardholder, out of the special treats you get.
Jun 24, 2020, 1:34 pm
#258
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Jun 24, 2020, 1:57 pm
#260
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Jun 24, 2020, 11:34 pm
#262
Join Date: Apr 2010
Location: Unio Europaea
Programs: BA GGL, AS, Hertz Cirque Présidentielle
Posts: 1,445
New thread title: Finnair invests in underwear class across its fleet? 
I must say the most recent posts made me crack. Especially as I still half asleep read FFlash's post about lubricant, my eyes skipping a few words and being like o_0 regarding what I am reading about.
I must say the most recent posts made me crack. Especially as I still half asleep read FFlash's post about lubricant, my eyes skipping a few words and being like o_0 regarding what I am reading about.
Sep 15, 2020, 11:59 pm
#264
Join Date: Aug 2018
Programs: BA, Marriott, Starwood, Hilton
Posts: 7
I'm meant (ha!) to be on AY 1332 LHR-HEL in Dec.
In the MMB, it says "no Internet available for purchase" (although there is for my domestic connection).
Is that because there simply isn't (I'm in economy)? Not even purchasable on board?
Or because...it's free? (he wrote, v hopefully...)
In the MMB, it says "no Internet available for purchase" (although there is for my domestic connection).
Is that because there simply isn't (I'm in economy)? Not even purchasable on board?
Or because...it's free? (he wrote, v hopefully...)
Sep 16, 2020, 12:23 am
#265
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
If it's flown with A319/A320/A321/A32B you can purchase internet onboard the flight.
Ah, seems that this flight will "be flown with A359". You can also purchase internet onboard the A350, but I'm relatively sure A350 will not be flown on the LHR route in December.
Ah, seems that this flight will "be flown with A359". You can also purchase internet onboard the A350, but I'm relatively sure A350 will not be flown on the LHR route in December.
Jul 22, 2022, 4:37 am
#269
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Oct 29, 2022, 4:40 am
#270
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
When the service is entirely out (no satelite connection) - what is the proper way to complain about this?
I did not pre-purchase access, ie no monies were lost. I guess Finnair could argue I "only" lost my tier based complimentary connection and a "Sorry about that" is enough. Especially if I use the feedback option "Let us know about booking and travel experience"
But I was really counting on internet working on this flight and was going to purchase access onboard, and it wasn't until airborne and I asked staff I learned "yeah sorry no internet".
Does anyone have experience complaining and asking compensation for lack of internet? Did you use the feedback option "Submit a claim request for the flight disruptions or baggage issues"?
-- Added
OK, answering myself...
They have structured the feedback form alot, and under "Let us know about booking and travel experience" there is a section for intenet. So that is the proper way to go, I guess.
I did not pre-purchase access, ie no monies were lost. I guess Finnair could argue I "only" lost my tier based complimentary connection and a "Sorry about that" is enough. Especially if I use the feedback option "Let us know about booking and travel experience"
But I was really counting on internet working on this flight and was going to purchase access onboard, and it wasn't until airborne and I asked staff I learned "yeah sorry no internet".
Does anyone have experience complaining and asking compensation for lack of internet? Did you use the feedback option "Submit a claim request for the flight disruptions or baggage issues"?
-- Added
OK, answering myself...
They have structured the feedback form alot, and under "Let us know about booking and travel experience" there is a section for intenet. So that is the proper way to go, I guess.
Last edited by intuition; Oct 29, 2022 at 4:48 am