Mar 12, 2015, 3:34 pm
Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
Please post your upgrade offers
May 14, 2016, 1:16 am
#361
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,621
I think moving the curtain and adjusting the size of the business class cabin is not really the ground staff's decision but the revenue management's. AFAIK once the size of the cabin is determined by them, it isn't often changed during customer acceptance and check-in period (effectively T-48). If changes are necessary, they will do it with op-ups.
And for every row converted from J to Y, two seats are gained. That's the most efficient way to resolve overbooking, so long as it does not require op-downs.
May 14, 2016, 2:18 am
#362
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,158
Yes, moving the curtain is indeed a trivial operation done when the curtain is in the wrong place. The size of the J cabin can be different from the plane's last flight or the cleaning staff might have forgotten to do it.
However, my understanding is that the size of the cabin is not changed in the DCS, thus resulting in op-ups. I guess it can be done if there's a real overbooking situation which can't be helped with op-ups.
However, my understanding is that the size of the cabin is not changed in the DCS, thus resulting in op-ups. I guess it can be done if there's a real overbooking situation which can't be helped with op-ups.
May 14, 2016, 5:10 am
#363
Join Date: Feb 2016
Programs: AY+ Platinum (OWE), Cathay Gold (OWS)
Posts: 13
City-pair: BKK-HEL / AY90
Price offered: 355 EUR
Flight date: 2016-05-17
FF tier on reservation: AY+ GOLD
Original ticket type: VALUE R
When the offer was made: 15 days prior
Validity: 48 hours
How the offer was made: email
Did not take the offer. Not really fan of the A350 business seats and i'm interested to see how its economy is for the first time.
Price offered: 355 EUR
Flight date: 2016-05-17
FF tier on reservation: AY+ GOLD
Original ticket type: VALUE R
When the offer was made: 15 days prior
Validity: 48 hours
How the offer was made: email
Did not take the offer. Not really fan of the A350 business seats and i'm interested to see how its economy is for the first time.
May 14, 2016, 9:54 am
#364
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,607
City-pair: BKK-HEL / AY90
Price offered: 355 EUR
Flight date: 2016-05-17
FF tier on reservation: AY+ GOLD
Original ticket type: VALUE R
When the offer was made: 15 days prior
Validity: 48 hours
How the offer was made: email
Did not take the offer. Not really fan of the A350 business seats and i'm interested to see how its economy is for the first time.
Price offered: 355 EUR
Flight date: 2016-05-17
FF tier on reservation: AY+ GOLD
Original ticket type: VALUE R
When the offer was made: 15 days prior
Validity: 48 hours
How the offer was made: email
Did not take the offer. Not really fan of the A350 business seats and i'm interested to see how its economy is for the first time.
But after all, Finnair A359 in Y is one of the best longhaul Y on the market IMO. That is what they have succeeded is my opinion, but the same J product is a failure as we speak on this forum.
May 14, 2016, 10:19 am
#365
Join Date: Feb 2016
Programs: AY+ Platinum (OWE), Cathay Gold (OWS)
Posts: 13
Got myself my favorite 21L seat even=) I always like the bulkhead window seat after business if traveling Y. I'm also expecting good Y experience as the reports have been positive. Will report in A359 threat how it went 
May 14, 2016, 10:23 am
#366
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,621
May 14, 2016, 12:09 pm
#367
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,793
May 20, 2016, 1:41 pm
#369
Join Date: Oct 2015
Posts: 210
FCO-HEL email offer 48 hours 89 euro
HEL-HKG email offer 48 hours 495 euro, afterwards it was 595 euro upgrade online offered up to check in
took the 89 euro economy plus for the HKG segment
plane on both mostly empty maybe because redeye?
HEL-HKG email offer 48 hours 495 euro, afterwards it was 595 euro upgrade online offered up to check in
took the 89 euro economy plus for the HKG segment
plane on both mostly empty maybe because redeye?
May 23, 2016, 2:25 am
#372
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
May 26, 2016, 2:59 am
#373
Join Date: Apr 2016
Location: Tokyo
Programs: AY+ Platinum, SK Gold
Posts: 67
City-pair: HEL-NRT / AY73
Price offered: 48000 points
Flight date: 2016-05-25
FF tier on reservation: AY+ SILVER
Original ticket type: S
When the offer was made: 24 hrs prior
Validity: T-8
How the offer was made: SMS
That's a 2000 points discount... It's like they are not even trying. Make it 10k, or 20k, then the discounts will be interesting, but 2000 points? C'mon... I'm saving my points to reach for AY+ Gold faster.
Price offered: 48000 points
Flight date: 2016-05-25
FF tier on reservation: AY+ SILVER
Original ticket type: S
When the offer was made: 24 hrs prior
Validity: T-8
How the offer was made: SMS
That's a 2000 points discount... It's like they are not even trying. Make it 10k, or 20k, then the discounts will be interesting, but 2000 points? C'mon... I'm saving my points to reach for AY+ Gold faster.
May 26, 2016, 3:07 am
#374
Join Date: Aug 2015
Location: SIN
Programs: AY+ Plat, GA Plat, SQ Gold
Posts: 316
Just wondering why I've never received a single upgrade offer.. I'm still a Plat and 100% Y flyer, so there should've been plenty of possibilities. Wondering if it has anything to do with always booking through company travel agency?