EY Charging for most Y seat allocations from 15th July!
Jul 11, 2018, 5:02 am
#1
Original Poster
Join Date: Oct 2016
Programs: Etihad Guest Platinum
Posts: 289
EY Charging for most Y seat allocations from 15th July!
Just received another inspiring email from EY. "Enhance your Economy Class journey".
Introducing Standard Seats in Economy - I thought most seat in Y were already standard!! You can now reserve your seat for a small fee up to 24 hours before departure; free within 24 hours. Not sure how that affects those of us who check in 48 hours out.... There'll be an almighty rush at t- 23:59 to swap seats!! Not much of an Enhancement IMHO!!
If you are travelling on an Economy Deal, Saver or Classic fare, you can reserve your seat in advance for a small fee.
Guarantee your favourite seat, whether you prefer window, aisle or a row of seats together. You can secure your Standard Seat up to 24 hours before you fly.
Within 24 hours of departure, all Economy Class guests can choose available seats for free. Otherwise, we will automatically allocate you a seat.
Introducing Standard Seats in Economy - I thought most seat in Y were already standard!! You can now reserve your seat for a small fee up to 24 hours before departure; free within 24 hours. Not sure how that affects those of us who check in 48 hours out.... There'll be an almighty rush at t- 23:59 to swap seats!! Not much of an Enhancement IMHO!!
Choose the perfect seat in Economy Class
If you are travelling on an Economy Deal, Saver or Classic fare, you can reserve your seat in advance for a small fee.
Guarantee your favourite seat, whether you prefer window, aisle or a row of seats together. You can secure your Standard Seat up to 24 hours before you fly.
Within 24 hours of departure, all Economy Class guests can choose available seats for free. Otherwise, we will automatically allocate you a seat.
Jul 11, 2018, 5:05 am
#2
Join Date: Aug 2017
Programs: Miles and Smiles Elite, EY Silver, VS Silver
Posts: 155
Just saw this email and I am in shock honestly. I feel like this brings EY just another level (or a few levels) lower. Maybe there'll be some hidden benefit for elites to select seats in advance for free like Emirates has.
Jul 11, 2018, 7:05 am
#3
Join Date: May 2012
Location: Yorkshire & Bangsaen
Programs: HH Diamond, EY Gold, AY Silver, MR Plat
Posts: 526
And they have the cheek to write the subject of the email as: Enhance your Economy Class journey
Not sure how this enhances anything. A once free service now being charged for is not an enhancement in any way for the customer.
Not sure how this enhances anything. A once free service now being charged for is not an enhancement in any way for the customer.
Jul 11, 2018, 9:50 am
#4
Join Date: Aug 2015
Posts: 540
I confirmed on Twitter with them that no matter what tier you are, everyone is paying for seat selection. This is a dreadfully poor move by EY.
Jul 11, 2018, 1:14 pm
#5
Join Date: Jul 2006
Location: Abu Dhabi, UAE
Programs: EY Plat, Accor Plat
Posts: 426
will all travellers on the same PNR at least be assigned seats together?
Last edited by kelix; Jul 11, 2018 at 1:42 pm
Jul 11, 2018, 10:24 pm
#6
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Jul 11, 2018, 10:32 pm
#7
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Jul 11, 2018, 10:39 pm
#8
Join Date: Jul 2006
Location: Abu Dhabi, UAE
Programs: EY Plat, Accor Plat
Posts: 426
...?
Jul 11, 2018, 10:58 pm
#9
Join Date: Aug 2017
Programs: Miles and Smiles Elite, EY Silver, VS Silver
Posts: 155
Honestly that is ridiculous lol. There have been quite a few times that I am always a little bit glad that EY still offered free seat selection in Y, as compared to EK, thinking I would hate if I could not pick my seat if I wasn't an elite. EY did a wonderful job of 'enhancing' that for me.
It seems you just need to hope that when you go to pick seats 24 hours out, you need to be lucky in getting two (or more) seats together. Either that or relying on the kindness of strangers/check-in agents later on to make things work. I figure this is going to be a pain for families traveling together, especially those with younger children!
Jul 12, 2018, 1:26 am
#11
Join Date: May 2012
Location: Yorkshire & Bangsaen
Programs: HH Diamond, EY Gold, AY Silver, MR Plat
Posts: 526
Bad for everybody. Imagine having to sit next to a young child for 8 hours who is vomiting or misbehaving while the parent is 30 rows back and unable to do anything about it.
Jul 12, 2018, 1:28 am
#12
Join Date: May 2018
Location: AUH
Programs: TK Elite (*G), ITA Executive, WY Silver, Accor Gold, Marriott Gold
Posts: 291
Jul 12, 2018, 1:34 am
#13
Join Date: Jul 2017
Location: CGK, BDO, MXP
Programs: QR Gold, WY Gold, TK Elite, EY Silver,
Posts: 464
Indeed a "nice improvement" (I think now we have been "enhanced" too much already), they always follow their neighbor/competitor moves (at least for bad ones I mean) even without having the same strength and appeal, furthermore they did it without any consideration for higher tier members.
I was still considering free seat selection one of the few remaining bonuses of flying EY, at least when traveling with my family in economy, since now out of CGK to Europe the competition on discounted J fares is becoming tough (QR, TK and WY most of the time are now cheaper) in the future not sure I will fly with them again even for my regular solo trips to Italy.
It is clear they are cutting costs tremendously but with this pace they will also cut customers.
I was still considering free seat selection one of the few remaining bonuses of flying EY, at least when traveling with my family in economy, since now out of CGK to Europe the competition on discounted J fares is becoming tough (QR, TK and WY most of the time are now cheaper) in the future not sure I will fly with them again even for my regular solo trips to Italy.
It is clear they are cutting costs tremendously but with this pace they will also cut customers.
Jul 12, 2018, 1:37 am
#14
Join Date: May 2018
Location: AUH
Programs: TK Elite (*G), ITA Executive, WY Silver, Accor Gold, Marriott Gold
Posts: 291
Indeed a "nice improvement" (I think now we have been "enhanced" too much already), they always follow their neighbor/competitor moves (at least for bad ones I mean) even without having the same strength and appeal, furthermore they did it without any consideration for higher tier members.
I was still considering free seat selection one of the few remaining bonuses of flying EY, at least when traveling with my family in economy, since now out of CGK to Europe the competition on discounted J fares is becoming tough (QR, TK and WY most of the time are now cheaper) in the future not sure I will fly with them again even for my regular solo trips to Italy.
It is clear they are cutting costs tremendously but with this pace they will also cut customers.
I was still considering free seat selection one of the few remaining bonuses of flying EY, at least when traveling with my family in economy, since now out of CGK to Europe the competition on discounted J fares is becoming tough (QR, TK and WY most of the time are now cheaper) in the future not sure I will fly with them again even for my regular solo trips to Italy.
It is clear they are cutting costs tremendously but with this pace they will also cut customers.
Jul 12, 2018, 1:38 am
#15
Original Poster
Join Date: Oct 2016
Programs: Etihad Guest Platinum
Posts: 289
Anyone who has flown Ryanair will sympathise with you... Hopefully EY don't follow the FR algorithms.
Booked MAN-DUB-MAN last year for 6 PAX and didn't pay the fee to choose seats - its a 30 minute flight. All 6 PAX seated all over the aircraft rows 2 6 13 14 25 26 and all middle seats bar 2, both directions!!
Booked MAN-DUB-MAN last year for 6 PAX and didn't pay the fee to choose seats - its a 30 minute flight. All 6 PAX seated all over the aircraft rows 2 6 13 14 25 26 and all middle seats bar 2, both directions!!