Redemption on Bangkok Airways
Feb 26, 2019, 6:53 am
#16
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Mar 15, 2019, 3:29 pm
#17
Join Date: Oct 2015
Location: PHX
Posts: 41
I called today to book an award flight -- looking for flights on Bangkok Airways from BKK -> USM, there was wide open availability (4 seats / flight for 6 different flights). However, on a different leg -- USM -> HKT, there was zero availability for three days in a row. So it seems like it's rather hit or miss! For my flight to Ko Samui, it was 5000 points and $3.19 in taxes and fees.
Mar 16, 2019, 1:31 am
#18
Join Date: Oct 2011
Posts: 3,838
Their own. If PG have availability, EY will see it.
May 17, 2019, 2:47 pm
#19
Join Date: Mar 2008
Location: NCL and LBA
Programs: BD*G, BAGold, Hyatt Diamond, SPG Plat
Posts: 3,269
Just thought I would post my experience. Called up and got an agent in Serbia who seemed very good at her job. I hadn't checked availability before. She searched BKK-USM-BKK and found 3 flights available on each day and got them booked. Taxes were 100THB outbound and 300THB on the return. Total time to complete everything was about 13 minutes. Surprised with how easy it was given that it was EY.
Jul 28, 2019, 8:38 am
#21
Join Date: Mar 2019
Posts: 11
I have been calling for 3 days and tried 3 different agents and none seem to be able to find award space for BKK-USM or USM-BKK. I was looking for end of Sept 2019. Do any of you think it is just too early and award space has not opened up or the award seats are all taken and difficult to come by?
Aug 3, 2019, 7:00 am
#22
Join Date: Feb 2019
Posts: 2
I also attempted to book a Bangkok Air flight using Etihad miles. Called Etihad multiple times until I finally talked with a supervisor
Apparently, Bangkok Air is blocking ALL award availability for Etihad for the last 10 days. I called a couple more times to test this with different routes and different days, no change. Zero availability on every Bangkok Airway route.
I was told that Etihad management sent an email to Bangkok Air, but they have yet to hear back regarding a solution.
Apparently, Bangkok Air is blocking ALL award availability for Etihad for the last 10 days. I called a couple more times to test this with different routes and different days, no change. Zero availability on every Bangkok Airway route.
I was told that Etihad management sent an email to Bangkok Air, but they have yet to hear back regarding a solution.
Aug 21, 2019, 3:24 am
#26
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,578
Just tried for Sept 2nd. Agent could find no availability when searching by day, then tried another way of searching by specific flight number on a date, still no dice. Says they need X class availability, but no X bucket shows on ExpertFlyer at all for USM-BKK :-/
Aug 28, 2019, 3:31 am
#28
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,578
So after a little investigation, and a few calls to PG and EY, it appears that what ExpertFlyer reports as A-class availability equates to redeemable partner award flights. Perhaps P too, I'm going to call again later to checked.
Having scanned the calendar, it appears that A availability only begins to trickle in about 30 days in advance. After that, there's a bunch of P availability for a couple months ahead, but beyond that, it's all more expensive buckets, and finally only Y (the most expensive bucket).
That said, ITA Matrix reports the least expensive selling classes as G and Q, so... maybe i have no idea.
Having scanned the calendar, it appears that A availability only begins to trickle in about 30 days in advance. After that, there's a bunch of P availability for a couple months ahead, but beyond that, it's all more expensive buckets, and finally only Y (the most expensive bucket).
That said, ITA Matrix reports the least expensive selling classes as G and Q, so... maybe i have no idea.
Sep 2, 2019, 6:00 pm
#29
Join Date: Mar 2019
Posts: 11
After several attempts since July 28, I am finally able to book BKK-USM, for 9/27-9/30 return for 10K! I called last week too but the agent was still not able to do it for me. Even today, the first agent said she did not see availability and we got disconnected when she wanted to try harder. Then I called again, the second agent seemed to know about the previous blocking issue with Bangkok airways and said he believe it had been resolved. And after several minutes on hold, he was able to confirm and I transferred instantly from AMEX to complete the transaction! I have to say in general the agents are all quite nice and tried to be helpful for everyone I spoke with!.
Sep 2, 2019, 7:13 pm
#30
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
After several attempts since July 28, I am finally able to book BKK-USM, for 9/27-9/30 return for 10K! I called last week too but the agent was still not able to do it for me. Even today, the first agent said she did not see availability and we got disconnected when she wanted to try harder. Then I called again, the second agent seemed to know about the previous blocking issue with Bangkok airways and said he believe it had been resolved. And after several minutes on hold, he was able to confirm and I transferred instantly from AMEX to complete the transaction! I have to say in general the agents are all quite nice and tried to be helpful for everyone I spoke with!.