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-   -   Redemption on Bangkok Airways (https://www.flyertalk.com/forum/etihad-airways-etihad-guest/1896163-redemption-bangkok-airways.html)

jksheikh Feb 28, 18 1:37 am

Redemption on Bangkok Airways
 
I've found ZERO availability for Bangkok - Ko Samui on Bangkok Airways using Etihad miles (I called the guest centre).

Has anyone ever had success with redemption on Bangkok Airways?

Thanks!

barracuda93 Mar 21, 18 12:04 pm


Originally Posted by jksheikh (Post 29467920)
I've found ZERO availability for Bangkok - Ko Samui on Bangkok Airways using Etihad miles (I called the guest centre).

First of all, many Etihad call centre agents are simply incompetent with booking awards on partners. It is worth trying to call 2–3 times and check with different agents. Secondly, their system does look extremely buggy, so awards might indeed not show up. Had the same issue when tried to book Asiana TPE–ICN, eventually just gave up.

I am actually thinking to book Bangkok Airlines also, PNH–BKK, will update the thread on the result if I try to.
I had success booking tickets with PAL, Jet Airways and ANA using Etihad Miles though. At least with some partners it is verified to work.

Dolphinyong Mar 22, 18 2:31 pm


Originally Posted by barracuda93 (Post 29551382)
First of all, many Etihad call centre agents are simply incompetent with booking awards on partners. It is worth trying to call 2–3 times and check with different agents. Secondly, their system does look extremely buggy, so awards might indeed not show up. Had the same issue when tried to book Asiana TPE–ICN, eventually just gave up.

I am actually thinking to book Bangkok Airlines also, PNH–BKK, will update the thread on the result if I try to.
I had success booking tickets with PAL, Jet Airways and ANA using Etihad Miles though. At least with some partners it is verified to work.

I have managed to redeem a NRT-KUL on ANA airways one way ticket, 3 weeks before departure date, need to be quite flexible with dates though.

Vlntn Mar 27, 18 10:01 am


Originally Posted by jksheikh (Post 29467920)
I've found ZERO availability for Bangkok - Ko Samui on Bangkok Airways using Etihad miles (I called the guest centre).

Has anyone ever had success with redemption on Bangkok Airways?

Thanks!

Successfully booked BKK-LPQ a few weeks ago. Agent found availability immediately and the booking process was easy!

barracuda93 Mar 27, 18 11:13 am


Originally Posted by Vlntn (Post 29572846)
Successfully booked BKK-LPQ a few weeks ago. Agent found availability immediately and the booking process was easy!

Could you say what were the taxes?

Vlntn Mar 28, 18 5:37 am


Originally Posted by barracuda93 (Post 29573143)
Could you say what were the taxes?

I paid €44,61 in taxes and I was charged €1,- for the fare (apparently this had something to do with the Bangkok Airways reservation system). Not the cheapest intra-Asia reward ticket, but paid tickets were €250+ on my dates, so a good deal for me.

Ripper3785 Jun 8, 18 12:35 am

I just booked 2 ppl BKK-USM one-way for 5,000 miles + $3.10 tax each. Agent found the availability immediately (someone here called PG directly to confirm availability beforehand). We were able to book both pax in one booking- EY was able to see more than 1 seat at a time. We were also able to confirm availability on the phone before transferring Amex MR->EY. The transfer was instant so once the agent made the reservation, we transferred the points and she booked/ticketed it immediately. Pretty smooth.

NeatStuff Jun 11, 18 1:45 am

Booked BKK-REP for 2 last December, no issues was all sorted over the phone although it did take a bit of time as per usual with EY and award redemptions.

PatongPilot Jun 11, 18 7:59 am


Originally Posted by Ripper3785 (Post 29842749)
I just booked 2 ppl BKK-USM one-way for 5,000 miles + $3.10 tax each. Agent found the availability immediately (someone
.

Same for me, except those .......s charged me 3.11$ tax! 😂
Agent was even able to see how many Award seats were open.
They had plenty of availability.
I had an awesome Belgrade Callcenter Agent. She was super nice and helpful and besides super competent. Guess you have to be lucky.

yerffej201 Jan 11, 19 2:34 pm

is it possible to redeem for danang even htough it isn't listed on the award chart?

barracuda93 Jan 11, 19 4:06 pm


Originally Posted by yerffej201 (Post 30642681)
is it possible to redeem for danang even htough it isn't listed on the award chart?

Cannot say about Danang, but I was able to book BKK–VTE, even though it was not on chart. Required two calls. Not really sure if they actually inquired with Bangkok Airways to confirm after my first call or just the second agent was better, but in the end it worked.

coljung Jan 21, 19 12:45 pm

2 weeks ago i booked 3 tickets BKK-USM-BKK.

Lots of availability for my dates, and process was smooth. Agent even sent me an email for me to verify the names prior to completing the booking. Taxes were around $17 CAD/p.

iqbalt80 Feb 19, 19 11:53 pm


Originally Posted by coljung (Post 30682605)
2 weeks ago i booked 3 tickets BKK-USM-BKK.

Lots of availability for my dates, and process was smooth. Agent even sent me an email for me to verify the names prior to completing the booking. Taxes were around $17 CAD/p.

What number did you call?

mlqsko Feb 20, 19 2:39 pm


Originally Posted by iqbalt80 (Post 30800148)
What number did you call?

All Etihad guest redemptions go to the same place. Serbia.

morphogencc Feb 24, 19 2:54 pm

I called today to book an award flight -- looking for flights on Bangkok Airways from BKK -> USM, there was wide open availability (4 seats / flight for 6 different flights). However, on a different leg -- USM -> HKT, there was zero availability for three days in a row. So it seems like it's rather hit or miss! For my flight to Ko Samui, it was 5000 points and $3.19 in taxes and fees.


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