Online upgrade facility
Aug 20, 2008 | 7:24 am
#1
Original Poster
Join Date: Mar 2007
Location: Malaysia
Programs: Skywards, Qmiles, Miles&More, Enrich
Posts: 311
Online upgrade facility
When I checked my flight booking (already ticketed) via "Manage a Booking", I saw a link "Upgrade your flights using Skywards Miles". This sounds cool because I don't have to call up Skywards or EK to upgrade my flight. Has anyone got experience with EK online upgrades? Is it easy to get seats?
Oh yes, you needn't key in your date of birth to log into your account on Skywards.com & Emirates.com anymore ^
Oh yes, you needn't key in your date of birth to log into your account on Skywards.com & Emirates.com anymore ^
Aug 20, 2008 | 8:11 am
#2
Join Date: Nov 2007
Location: KYE
Posts: 4,153
I saw that as well. Too bad my reservations are in F, I'd be tempted to get an upgrade (or downgrade) into the cockpit hehehe.
That DOB field (or 3 extra input fields) was plain nuisance, perhaps some people accounts were being hijacked and used. In reality I don't see it adding any real security benefit, since if you were able to grab/sniff on a keyboard's input you could get all the fields regardless. Too much security, my net bank does not even require all these extra bits.
That DOB field (or 3 extra input fields) was plain nuisance, perhaps some people accounts were being hijacked and used. In reality I don't see it adding any real security benefit, since if you were able to grab/sniff on a keyboard's input you could get all the fields regardless. Too much security, my net bank does not even require all these extra bits.
Aug 20, 2008 | 12:40 pm
#3
Join Date: Nov 2004
Location: Dubai
Programs: FB Plat, EK Gold, Bonvoy Titanium
Posts: 2,022
What a great addition!
I had noted this on a questionnair about Emirates.com a while back-- although I am sure not the only one to request it- it is good improvement.
I just hope they allow online changes next-- (my first improvement request)
I had noted this on a questionnair about Emirates.com a while back-- although I am sure not the only one to request it- it is good improvement.
I just hope they allow online changes next-- (my first improvement request)
Aug 20, 2008 | 12:57 pm
#4
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,791
Does anyone know what the conditions are for it to be shown online? My father's upcoming flight (in J, but on a paper ticket) is not showing the option.
Cheers,
Cheers,
Aug 20, 2008 | 2:17 pm
#5
Join Date: Apr 2003
Programs: B6 Mosaic 3, Bonvoy LT Titanium (x SPG LT), UA Silver
Posts: 6,172
Most likely electronic tickets and all reservations made through www.emirates.com, Emirates phone reservations, or city/airport ticket offices. Changes/upgrades to a paper ticket can not be done electronically through the website (for obvious reasons). It would need to be at least stickered with the new flight/class so that the proper boarding pass could be issued and matched up with the paper ticket attached.
Aug 20, 2008 | 5:30 pm
#7
Join Date: Dec 2006
Location: in transit
Programs: Delta DM, *A Plat
Posts: 322
I tried to use the online upgrade option a few months ago but it didn't work. When I called the UAE service center there was no record of the upgrade request and the agent didn't know what I was talking about 
. Not sure if anything has changed in the last few months.
. Not sure if anything has changed in the last few months.
Aug 20, 2008 | 11:15 pm
#8
Original Poster
Join Date: Mar 2007
Location: Malaysia
Programs: Skywards, Qmiles, Miles&More, Enrich
Posts: 311
Aug 21, 2008 | 5:19 am
#11
Join Date: Dec 2007
Programs: Skywards Gold
Posts: 36
I tried to use the online upgrade option a few months ago but it didn't work. When I called the UAE service center there was no record of the upgrade request and the agent didn't know what I was talking about . Not sure if anything has changed in the last few months.
. Not sure if anything has changed in the last few months.
Aug 21, 2008 | 5:36 am
#13
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,791
Would be quite useful if it works well though. ^
Cheers,
Aug 22, 2008 | 2:14 pm
#15
Join Date: Dec 2007
Programs: Skywards Gold
Posts: 36
i did the same a few hours back and it was so easy, no need 2 ring anyone..yahhoooooo